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Holiday Inn Express Hotel & Suites Chesterfield
Ranked #2 of 4 Hotels in Chesterfield
Certificate of Excellence
Reviewed 27 August 2014

I stay at this Holiday Inn on a weekly basis for business travel. Always a very nice staff, clean rooms, and great breakfast. Judy ensures the breakfast is top-notch every morning! Staff is consistently helpful and courteous. I would definitely recommend this hotel to others.

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Curtis P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this reviewResponded 30 August 2014

Curtis,
We certainly appreciate you loyalty to the IHG brand and our hotel in particular. See you soon! Thank you for your review.

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Reviews (123)
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51 - 57 of 123 reviews

Reviewed 19 August 2014

After an initial reservation glitch, Brett went out of his way to make sure we got rooms that met our needs while staying for a family wedding. Frank at the front desk was very helpful all weekend! In fact, every hotel employee we encountered was very pleasant and helpful! Frank went out of his way to contact us after we had checked out to let us know some personal items had been left in one of our rooms, and offered to ship them to our home. Breakfast was wonderful, and our extended family felt right at home here! I would highly recommend this hotel, and will return when staying in this area.

Stayed: August 2014, travelled with family
Thank Lori O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this reviewResponded 20 August 2014

Lori O,

I'm so happy to hear that everything worked out! Thank you for the review and the kind words about our staff. Like I told you, this is what we do! Looking forward to having you stay with us again down the road.

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Reviewed 19 August 2014

There is a reason for the question marks!
The number one interest the hotel had after my check, was my Tripadvisor rating.
Here you can have it! This rating is good for all hotels of a similar class in North America.
You are boring!!!! You are expensive and not worth the money.
Your automated breakfast with a push-button pancake machine and its Styrofoam plates and plastic knifes is a joke.
If you charge $ 69.00 for a night no complains, but not $ 169.00

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
Thank Joerg W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this reviewResponded 25 August 2014

Hi Joerg,
Thank you for the review. Your feedback is appreciated.

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Reviewed 29 July 2014

Our room wasn't ready when we got there so we were upgrade free of charge to a queen suite. We had a couple of other issues but the staff took care of it right away and we received mometary deductions on our bill for our inconvenience. The people working there were so very friendly and very helpful. Complimentary breakfasts were good and gave you a choice of hot and cold. My husband tried the pool which was suppose to be 83 degrees but he said it was very cold.

Stayed: July 2014, travelled with family
1  Thank Frisbee60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this reviewResponded 31 July 2014

Hi Frisbee60,
Thanks for the review. Sorry to learn you had an issue, however I'm happy that the staff took care of it promptly. If there is anything else we can do for you do not hesitate to contact us.

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Reviewed 23 July 2014

Clean rooms, great service, and always accommodating. Frank at the front desk was especially helpful making sure our stay was nothing less than the BEST!! Thanks again for the hospitality!! See you next visit.

-Nick

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank nickhanso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this reviewResponded 24 July 2014

Hi Nick,
Thanks for the great review. You've made Frank's day! See you next time.

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Reviewed 22 July 2014 via mobile

Typically we book something before leaving the house but this time we just decided a general area we wanted to be in and left. We are a family of five which often means we have to get 2 rooms. In this instance we got the family suite. It was huge with a separate master bedroom. The room was clean and the beds were comfortable. Breakfast was good as well. We didn't swim because we'd spent the day at a waterpark. This hotel is close to shopping and CJ Barrymore's which was the purpose of our trip.

Stayed: July 2014, travelled with family
Thank PhilG512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this reviewResponded 24 July 2014

Dear Phil,

We always like hearing about the great experiences people have at our hotel. That's why we are there, to help create those memorable experiences. Thanks for the feedback, and your business!

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Reviewed 17 July 2014

We stayed here for the Fourth of July weekend. I enjoyed that the room was very clean. Bathroom was also very clean. I have stayed at previously and was more impressed at the breakfast in previous stays but it was nice that hot breakfast was offered. My husband loved it, I remember previously the food tasted better. I was excited that Greek yogurt was offered!

Biggest disappointment - the pool. Same as last time it was too cold to enjoy swimming. We talked with the staff they said it was colder and they warmed it up. I didn't notice a difference. So I wouldn't plan on playing in the pool even the little kids hang out on the outside of the pool.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Satterlm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brett L, General Manager at Holiday Inn Express Hotel & Suites Chesterfield, responded to this reviewResponded 21 July 2014

Dear Satterim,

Thanks for the feedback. That greek yogurt is wonderful! People love it! I am sorry to hear about the temperature of the pool, I will look into this today. Thank you for your loyalty!

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Additional Information about Holiday Inn Express Hotel & Suites Chesterfield

Address: 45805 Marketplace Blvd, Chesterfield, MI 48051
Phone Number:
Region: United States > Michigan > Chesterfield
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Chesterfield
Price Range: £86 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Chesterfield 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Comfort meets convenience at our Chesterfield hotel. Stay at the excellent Holiday Inn Express Hotel & Suites Chesterfield near Selfridge Air National Guard Base and just two miles from the air base. Business and leisure travelers alike will appreciate our convenient amenities and cheerful staff. Families lodging in Chesterfield, Michigan will love staying at our Anchor Bay hotel, located off I-94 with easy access to many local attractions. Such sights and activities include Lake St. Clair, the Partridge Creek Golf Club, shopping at the Lakeside Mall or the Partridge Creek Mall. Our Chesterfield hotel near Selfridge Air National Guard Base is also just a short drive from Detroit. Business travelers will appreciate our comfortable accommodations near Selfridge Air National Guard Base. Situated in the suburban area of Chesterfield, MI, our hotel is convenient to several local companies, including Lionel LLC, Lear corporate headquarters, American Die Corp., Kimastle Corp. and the Chrysler Corporation. In addition, we provide a business center with a fax machine, copier, printer and free high-speed, wired or wireless Internet access, so you can stay connected on the road. While staying at our Chesterfield, MI hotel, enjoy the heated indoor pool, a modern Fitness Center and our free hot breakfast bar. Book your reservation today to take advantage of our great Chesterfield hotel deals. ... more   less 
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Holiday Inn Express Hotel And Suites Chesterfield

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