Being from out of town we made a reservation at the hotel because we were attending a wedding being held there. I called to confirm check-in and was told 3pm, when we arrived we were told it would be a slight delay as house keeping was behind. We finally received our room at 10pm after checking every 15 minutes to see when it would be ready. When we did get our room there was no air conditioning, going back to the lobby we were told they were having trouble with the air on that floor and there was nothing they could do. The gentleman at the front desk during check-in was overwhelmed and rude, no management was on site which I can not believe when your having a large wedding and a filled hotel. Numerous attempts to contact management have been meet with this statement I'm not at that property right now let me call you back. Surprise, surprise no return phone calls. My inconvenience at having to get ready in the public restroom next to the banquet hall, not being able to shower and not do my hair deserves at least an apology. Staying there was a complete waste of a $100.00.
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- Also Known As:
- The Concorde Hotel Clinton Township
- Concorde Hotel Clinton Township
- Best Western Clinton Township
- Best Western Concorde Inn
- Clinton Township Best Western
- The ConCorde Inn Clinton Township, Michigan