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“Stay Anywhere Else”
1 of 5 bubbles Review of The ConCorde Inn

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The ConCorde Inn
Madison Heights, Michigan
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Stay Anywhere Else”
1 of 5 bubbles Reviewed 23 July 2012

Being from out of town we made a reservation at the hotel because we were attending a wedding being held there. I called to confirm check-in and was told 3pm, when we arrived we were told it would be a slight delay as house keeping was behind. We finally received our room at 10pm after checking every 15 minutes to see when it would be ready. When we did get our room there was no air conditioning, going back to the lobby we were told they were having trouble with the air on that floor and there was nothing they could do. The gentleman at the front desk during check-in was overwhelmed and rude, no management was on site which I can not believe when your having a large wedding and a filled hotel. Numerous attempts to contact management have been meet with this statement I'm not at that property right now let me call you back. Surprise, surprise no return phone calls. My inconvenience at having to get ready in the public restroom next to the banquet hall, not being able to shower and not do my hair deserves at least an apology. Staying there was a complete waste of a $100.00.

  • Stayed June 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank copperman59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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111 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Detroit
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 18 July 2012

I was staying in this hotel because I was standing up in wedding at the hotel. Check in is at 3pm. My room was not ready until 5:30pm. BTY The wedding started at 6pm. I can't begin to explain the hassle this caused. I was not the only one without a room either. The majority of people didn't not get their rooms on time. This hotel is severly understaffed. No water in the fountains. Sinks in the restrooms didn't work. The only working ice machine was behind reception. Beware if you are having a wedding here.....the hotel portion of the Concorde Inn was horrible.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank rzte1106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Clinton Township hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 7 May 2012 via mobile

Beware! This nice warm indoor pool feels great until about three days later. My boyfriend and I paid to use this motel's heathclub and pools facilities which is open to the pubic. All went well til March when we both started noticing a few little red itchy spots on our neck and legs. Not giving much thought to a few little spots which we thought to possibly be small bug bites, we continued swimming every few days only to eventually find ourselves with a full blown red itchy rash and some other symptoms ie. headache, fatigue and low grade fever, which refused to go away on it's own. An eventual trip to the doctor confirmed a diagnosis of folliculitis (infected and inflamed skin folicles) which my doctor said appeared to look like a classic case from being in a poorly treated pool. After 2 wks of unsuccessful topic antibiotic cream (w/ side effects), 2 trips to the doctor, $200 in copays and another 2 wks on oral antibiotics, I finally seem to have kicked it. But the final kicker was after presenting myself and my full blown rash to the manager I was assured they would be happy to refund our remaining two month membership fees even though "no one else complained and it's been a long time since anything like this had happened" and that they would be promptly following up with me with my refund...you guessed it. A big zero for follow up! So in summary, if you want to lose 6 pounds from post-pool distress, misery, itching and sleeplessness this is the place for you!! If not, go somewhere else.

  • Stayed March 2012
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank kramerkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 23 February 2012

The woman who helped us check in, and the housekeeping staff were friendly and helpful - - and the reason I'm not giving only one star. The web site says there is wifi in each room, but during my three day stay the wifi was "down" everywhere except the lobby (for my entire stay). I had work to do and it was frustrating not to be able to connect. There is a computer near the registration desk where I hoped to print my boarding pass, but the printer was also "down". In my room there was only one hand towel (same for my colleague's room) and one bar of soap between the sink and shower. The breakfast was less than average. No fruit, and no yogurt. There was sausage on our first day, but not on subsequent days. Rooms are dated. Another plus, is the fridge in each room. Overall poor to average.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Swisscort
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 1 January 2012

When my family first pulled up to this hotel, it looked nice. The lobby looked sophisticated as well. But as soon as we got into our room, things started going downhill. We reserved four rooms, and all of them had problems. The first one had either coffee stains or blood stains on the carpet, as well on the mattress. In the second room, the bathroom sliding divider (or whatever you would call it) just fall off its tracks. In the third room, there were splatters of blood on the ceiling above the shower! It was absolutely grotesque. And in the fourth room, the mattress was as awful as sleeping on a wooden board and the pillows had visible lumps. I understand that it was New Years, but just across the hallway was the stink of pot. Nobody did anything about it. Early the last morning of our stay, my sister woke up to the cleaning lady pounding on the door, despite a "Privacy Please" sign hanging on the door knob. She was wearing a tank top at the time, and as the cleaning lady left, the maid said, "Put a shirt on!" Overall, this hotel looks nice on the outside but is trashy on the inside, and the staff experience is rude.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank kyrajdm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 2 November 2011

When i made the reservations! I was quoted a price n was told a deposit i was going to make was refundable! So i went ahead n planed my trip with the refund included in my spending money! I called the hotel n even had to change my dates and once again same price quote n told deposit was refundable! I have called three other times including the night before i was going to check in. Then on check in day when i got to the desk, wham i was hit with a brick!!! To quote her " I don't know who told u the deposit was refundable but im sorry its not"! Wow n i wasn't told this why the five times i called prier to my stay??? Needless to say it shortened my finances n i had to have money wired to me so i could finish out my stay on my vacation!!! Sorry but come on what the desk clerk do pocket the money? Hmmmm makes me wonder since she never even gave me a receipt for the room!!!! So when u r told u r making a deposit MAKE SURE U GET IT IN WRITING or u could get burned like i did!!!! My stay was just last month...Oct. 21st and 22nd 2011

  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Florence K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 bubbles Reviewed 25 October 2011

Don't be fooled by the nice lobby. The room is absolutely unacceptable(no mattress pad, paper thin sheets, stained old bed spreads, dried Mac n Cheese on the bed spread, not updated one bit, overly febreezed hallways to cover smoke smell,etc). Thankfully they allowed us to check out immediately at no cost. Head down the street to Hampton Inn or Holiday Inn.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Cayobean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The ConCorde Inn

Property: The ConCorde Inn
Address: 44315 Gratiot Avenue, Clinton Township, MI 48036
Region: United States > Michigan > Clinton Township
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Clinton Township
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — The ConCorde Inn 2.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
The Concorde Hotel Clinton Township
Concorde Hotel Clinton Township
Best Western Clinton Township
Best Western Concorde Inn
Clinton Township Best Western
The ConCorde Inn Clinton Township, Michigan

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