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“Last night luxury”

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Crown Promenade Perth
Ranked #3 of 3 Hotels in Burswood
Certificate of Excellence
Reviewed 11 June 2014

After traveling back up to perth and staying in tiny motels we wanted our last night to be a bit more special. Still on a budget we booked the cheapest room we could which was meant to be a queen bed, upon arrival we checked in with Nerida, telling her about the dodgy motels along the way, she put us on the top floor and when we got up to the room we where surprised to find a king bed( which for my partner was excellent being 6'4 tall) her attitude was lovely and we cannot find a fault with this place. Market and co. Breakfast was lovely and included with our stay check out was a breeze as well and there were no unexpected charges as we have encountered in the past.

  • Stayed: June 2014
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2  Thank lry1504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caureen M, General Manager at Crown Promenade Perth, responded to this reviewResponded 30 June 2014

Dear Iry1504,

Thank you for taking the time to write a review on your recent stay at Crown Promenade Perth.

We are very pleased to read that your last night of luxury lived up to expectations. Nadira is a wonderful member of staff, and previous Employee of the Year at Crown Resort, for all the reasons you mentioned.

Once again, thank you for the feedback and we look forward to you returning to Crown Promenade in the future.

Warm regards

Caureen McAtee
Hotel Manager
Crown Promenade Perth

Caureen.mcatee@crownperth.com.au

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (989)
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637 - 643 of 989 reviews

Reviewed 10 June 2014

Check in was slick and quick, no queues and greeted on arrival with a free glass of bubbly and macarons, certainly made us feel welcome. The rooms aren't huge, but are clean and more importantly quiet, never heard any exterior noise once the door was closed. The bed and bedding were excellent and the room was well stocked. Reception staff were friendly and efficient. Ironically this hotel is cheaper than the one next door, I have stayed at both, and in my opinion the Promenade exceeds in service by a mile.

  • Stayed: June 2014, travelled with friends
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1  Thank Maggie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

Spent 1 night for Hubby,s 60th here last night.
Last time we stayed here it was the Holiday Inn and cant say I really had a good time.
But this time was completely different, had a lovely room, not that big, but good enough for what we needed.
We had a winter package with room, bubbly and chocolate and breakie,
The room was clean and had ever thing you needed.
Had lunch at the Atrium and dinner in the noodle bar, plenty to choose from and a great complex.
Thanks for a great stay. will come back again for shore :)

  • Stayed: June 2014, travelled as a couple
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Thank camyPerthAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

I've just taken advantage of the "winter package" - fantastic value! with a nice bottle of sparkling wine and chocolates waiting in the room as well as breakfast in the morning! The customer service was outstanding from the moment we walked through the door (handed sparkling wine and macaroon's whilst signing in). The food at the Market &Co was excellent and very generous portions! Rooms very clean and comfortable beds. Really can't fault our stay.

  • Stayed: June 2014, travelled with friends
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Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

really enjoyed the stay... rooms were well appointed, the bed very comfortable.. only whinge would be the price of the breakfast.. I took my Mum along for the business trip... she only wanted two poached eggs and her only option was a $28 full breakfast with no other option in sight... would return...

  • Stayed: June 2014, travelled on business
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Thank Pauline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2014

Check in was awesome! Cold bubbly on arrival, with explanations of renovations being done, and alternatives offered.
Room was clean and comfortable. One drawback was the bathroom,tiles looked as though they had not been cleaned in a while, and mould in grouting.
All in all a wonderful stay and would recommend.

  • Stayed: May 2014, travelled as a couple
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Thank Carole P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

I stayed here for a week long business trip. My room was a disabled room so therefore was quite roomy. However, I missed having a bath and also there was no room to put any of my toiletries in the bathroom, which was a bit of a nuisance. The room was clean and the bed comfortable. I had no problems with service provided at both the Promenade and Metropol.
I would just like to say that on a whole I found the quality of service provided in Perth was severly lacking.

  • Stayed: March 2014, travelled on business
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Thank anmarand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crown Promenade Perth

Address: Great Eastern Highway, Burswood, Victoria Park, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Region: Australia > Western Australia > Greater Perth > Victoria Park > Burswood
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Burswood
Price Range: £102 - £178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Perth 4*
Number of rooms: 291
Official Description (provided by the hotel):
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites. ... more   less 
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Also Known As:
Holiday Inn Burswood Hotel Perth
Burswood Holiday Inn
Holiday Inn Perth
Perth Holiday Inn

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