We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Friendly staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Extended Stay America - Detroit - Dearborn
Ranked #10 of 18 Hotels in Dearborn
Reviewed 23 February 2013

The staff was very friendly and helpful. They went above and beyond to make my staff comfortable. It is convenient to work and shopping. Thank you to Collette, for arranging with
Fortus Group Travel, to accomodate my stay.

Room Tip: I chose a room on the main floor with a thick mattress.
See more room tips
  • Stayed: January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Becky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Dearborn, responded to this reviewResponded 28 February 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.
Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (84)
Traveller rating
Traveller type
Time of year
Language

73 - 79 of 84 reviews

Reviewed 19 February 2013

I'm local but when we had home renovations done a few years ago and on the rare occasion we lose power we tend to stay here as the rates are reasonable and rooms are good sized - with the kids in a room adjacent to the adults. I've also recommended it to family and friends visiting - it's a fours story building, no frills but nice and clean, it's always been quiet in my experience and the rooms are good sized - with a kitchenette, full size fridges, electric cooktops, microwaves, dishes, nice bathroom, a desk to work at, a dinette table by the kitchen counter and a comfortable easy chair with ottoman. The LG flat screen TVs are nice and there's two free Showtime channels. The hotel is convenient to U-M Dearborn, Ford and adjacent to the Fairlane Mall and a number of decent restaurants - the Benihana is directly next door and a mere walk across the parking lot.

Stayed: February 2013, travelled with family
Thank G D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Dearborn, responded to this reviewResponded 28 February 2013

Detroit - Auburn Hills - Featherstone Rd. - ESA #9818Trip Advisor Emily G "Eh..." I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you experienced issues while staying with us. I am discussing your review with our staff to ensure that issue does notFri 2/22
Detroit - Dearborn - ESA #4198"I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback likeFri 2/22
InboxFriday, February 22, 2013 8:37 AMDetroit - Dearborn - ESA #4198 [DER@extendedstay.com]Actions
To:MTomaszewski, Michele


I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a ""home away from home"" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.
Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2013

I have stayed at many hotels, and I find Dearborn's Extended Stay America to be one of the best. Every time I have stayed, which has been over a half a dozen times since I work across the street at the University of Michigan - Dearborn, I am welcomed by the front desk staff. I love being able to warm-up my leftovers in the microwave for dinner. The dishware is certainly welcomed. I also love that there is a refrigerator and coffee maker. I find the hotel to meet all of my needs. Although I have never stayed there with my family, I do have a three year old and a 9 month old, and I would not hesitate to stay there with my family as well. Thank you for making me feel at home, Extended Stay. I look forward to seeing you again soon!

  • Stayed: January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Danielle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Dearborn, responded to this reviewResponded 14 February 2013

I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.
Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 January 2013

Extended stay Dearborn is one of the best places to stay at. All the staff is really nice, friendly and very professional. Hotel manager Collette is an amazing person who will make sure that during your stay, all of your needs are met in a most friendly and professional manner, she is awesome :)

Also Margaret and Anthony are very nice and friendly :)

Thanks to all of you lovely people @ extended stay Dearborn.

  • Stayed: December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hassan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Manager at Extended Stay America - Detroit - Dearborn, responded to this reviewResponded 4 February 2013

It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case! Thank you so much for all the kind mentions of our staff members. They work so hard each day and I am truly happy they were able to make a difference for you!
It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2012

The staff was nice, polite and helpful. Collette initiated many changes during my stay, from new wide-screen televisions to mattress toppers on all guest beds. ( I had already purchased one for the bed in my room and donated it to them after checking out.) If they could get tv stations geared more towards the female travelers, my stay would have been better.

  • Stayed: March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Barb K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Owner at Extended Stay America - Detroit - Dearborn, responded to this reviewResponded 29 November 2012

Thank you for taking the time to post this review. We appreciate feedback like yours as it helps us to better take care of our guests. I'm happy you enjoyed your stay with us and were pleased with our recent upgrades. I apologize for the television line up. This is something we are looking to make changes to as a company. Thank you again for sharing your thoughts. Thank you for staying with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2012

very polite and helpful staff, which is very rare these days, i was pleasantly surprised at the size of the bedrooms, will defiantly recommend to family and friends, thank you Extended Stay for a very enjoyable stay.

  • Stayed: August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Susan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RDO_Sarah_L, Owner at Extended Stay America - Detroit - Dearborn, responded to this reviewResponded 20 November 2012

Thank you for your recent posting. I am pleased to hear you enjoyed your stay with us. It's great to hear you will return and will recommend others to our hotel. Thank you for choosing our hotel in Dearborn and we do hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2012

This place is awesome, excellent prices, all the staff is very friendly and helpful, especially the hotel manager Collette. She will always make sure that the guests needs are properly taken care of, she is very humble, friendly, professional and always has a smile on her face :) Hats off to Collette. Thanks a lot for everything, u are a life saver :)

  • Stayed: November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hassan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah L, Owner at Extended Stay America - Detroit - Dearborn, responded to this reviewResponded 19 October 2012

Thank you so much for your comments! It was a pleasure to hear from you. We appreciate your business very much. Thank you again for your glowing review. We hope to have you back when you are next in the Dearborn area.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Dearborn hotels
1.1 mi away
Comfort Inn Near Greenfield Village
3.2 mi away
Country Inn & Suites By Carlson, Dearborn
0.6 mi away
Edward Hotel & Conference Center
Show Prices
Show Prices
Show Prices
3.0 mi away
Red Roof Inn Detroit – Dearborn/Greenfield Village
1.0 mi away
TownePlace Suites Detroit Dearborn
1.8 mi away
Hampton Inn by Hilton Detroit Dearborn
Show Prices
Show Prices
Show Prices

Been to Extended Stay America - Detroit - Dearborn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Extended Stay America - Detroit - Dearborn

Address: 260 Town Center Dr, Dearborn, MI 48126-2705
Phone Number:
Region: United States > Michigan > Dearborn
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #10 of 18 Hotels in Dearborn
Price Range: £69 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Detroit - Dearborn 2.5*
Number of rooms: 93
Official Description (provided by the hotel):
Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Extended Stay, TripOnline SA, Hotels.com, Ebookers, Evoline ltd, Cancelon, 5viajes2012 S.L. and getaroom.com so you can book your Extended Stay America - Detroit - Dearborn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Dearborn
Dearborn Extended Stay
Extended Stay America - Detroit - Dearborn Michigan

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing