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“Wonderful Weekend”

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Courtyard Detroit Downtown
Ranked #14 of 34 Hotels in Detroit
Reviewed 3 October 2013

Great hotel for meetings and visiting. Close access to People Mover and Sports stadiums, Gluten-free food choices. Comfortable room with view of Ambassador Bridge and Detroit River. Professional staff.

Only drawback was too soft mattress

  • Stayed: September 2013, travelled on business
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Thank harry p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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326 - 332 of 542 reviews

Reviewed 2 October 2013

I can not recommend the Detroit Courtyard strongly enough. It is the staff that make this downtown hotel so extraordinary. I'm a regular business traveler. Across the skywalk, the Marriott Ren Cen boasts 1300+ rooms, and (with exceptions) their impersonal service level shows it. Been there, done that and nothing bad to say. But the Courtyard is so darn welcoming and comfortable by comparison! After multiple stays at both properties, my choice is clear. Take note of the number of regulars. Even if you are a first-time, one-time guest, please mention this note when you check in. Watch them smile and go out of their way to make you feel welcome. Special shout outs to front desk crew Lela, Carrie and Fatima. Drop by the cafe lounge and ask for Mariana and Michael. You are going to like this place.
At the front desk, say hi from Mr. Hoover. At the Cafe, I'm Doug.
Enjoy.

Room Tip: I always ask for a xx25 room. Great views, spacious accomodations.
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  • Stayed: October 2013, travelled on business
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Thank Hoover360
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTWDCGM, General Manager at Courtyard Detroit Downtown, responded to this reviewResponded 31 December 2013

Dear Mr. Hoover,

Thank you for the kind review. We were sorry to learn your frequent business trips to Detroit were winding down, but in typical “Doug” fashion you departed the Courtyard with a friendly TripAdvisor gesture.

It was always our pleasure to welcome you back to the Courtyard Detroit Downtown, and on behalf of the entire Courtyard staff we look forward to that opportunity again soon!

Sincerely,

Jon Coutts – General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

Great location, close to downtown and the riverfront. Bright and spacious room with a beautiful view on the city and the river. Good service. Nonetheless, a bad thing...the mattress is really too soft.

  • Stayed: September 2013, travelled solo
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Thank benjamww
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 September 2013

The hotel was centrally located to upscale restaurants and the Canadian Border plus three casinos. The location was on the same road as nice high rises but once you leave Jefferson street you will find homelss people begging for money, sleeping in the middle of the sidewalk, run down, abandoned and graffitti filled builidngs and a lot of police presence. The hotel rooms were large and the hotel restaurant was very good and reasonably priced. There is easy access to the General Motors building across the street with shops, restaurants and and CVS plus easy access to the People Mover (overhead train) through a variety of enclosed walkways. The room cleaning service needs work. There was hair on the shower walls and the next day there were black shoe prints all over my bathroom floor and something brown all over the ceiling.

  • Stayed: September 2013, travelled on business
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Thank Carol A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DTWDCGM, General Manager at Courtyard Detroit Downtown, responded to this reviewResponded 29 December 2013

Dear Carol,

Thank you for your review. I’m sorry to hear about your disappointment with housekeeping and apologize for the cleanliness issues you experienced.

We appreciate the feedback from TripAdvisor reviews, as well as what we receive from other Internet sites and our Marriott Guest Satisfaction Survey. The negative comments are immediately researched and addressed with the appropriate department manager for resolution.

Please contact me personally if you would like to discuss further. Thank you again for your feedback.

Sincerely,

Jon Coutts – General Manager

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Reviewed 28 September 2013

One night stay for business. In 20 years of traveling to Detroit, this was my first stay directly downtown. Outstanding staff - very thoughtful and genuine. Very secure with visible security in the lobby area through the evening. Bar/resturant very good, friendly and reasonable. Room was well updated, CLEAN and very quiet. Great view of Detroit. Breakfast was excellent, chef at omlette bar was was excellent and very hospitable. Direct access to GM building via covered walkway very handy. A very nice Courtyard!!

Room Tip: Use valet for your vehicle. They were outstanding and very prompt.
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  • Stayed: September 2013, travelled on business
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Thank IllinoisILtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2013

Stayed one night for our anniversary and we had the best time. The girl at the front desk upgraded our room and I think it was the best room they had!! It was just gorgeous!! We ate at great restaurants every meal all over town, we walked everywhere because there is so much to see. We went to the tigers game and they won. The girls at the desk left a tray of fruit and cheese and crackers in our room with an anniversary card when we got back. Bought tears to my eyes. Couldn't believe how thoughtful they were. They were all just the friendliest and most accommodating group of people that we have ever meet. Slept like a baby, woke up to fantastic view of the river and drank a cup of coffee from our balcony. It was just FANTASTIC!!

Room Tip: Ask for a balcony room, they have beautiful views and are just great to be out on.
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  • Stayed: September 2013, travelled as a couple
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Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

From the moment you arrive and are greeted by James Moner in the valet area to the moment you depart, the employees at this property make the experience great! I have stayed at hotels all over the world and the staff here is truly first class! I will certainly be back! Keep up the great work and thank you for remembering ..... we guests are your paychecks!

Room Tip: Rooms along the eastside provide a great view of the Detroit river
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  • Stayed: September 2013, travelled on business
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Thank jim t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Detroit Downtown

Address: 333 E Jefferson Ave, Detroit, MI 48226-4352
Region: United States > Michigan > Detroit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Detroit
#9 Business Hotel in Detroit
Price Range: £135 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Detroit Downtown 3.5*
Number of rooms: 260
Official Description (provided by the hotel):
A sleek, stylish star among hotels in downtown Detroit, Michigan, the distinctive Courtyard by Marriott Detroit Downtown offers superior convenience & style. Attractions are easily accessible from this boutique downtown Detroit hotel including the Fox Theatre, Ford Field, Comerica Park, Joe Louis Arena & Greektown Casino. Explore the surroundings of this hotel in downtown Detroit and step out to the GM Renaissance Center, conveniently connected by skyway. Discover a multi-million dollar room renovation featuring plush bedding, spacious bathrooms, high-speed Internet, and much more. Business and leisure travelers will revel in downtown Detroit, MI hotel amenities, such as extensive meeting space, 37-inch flat panel TVs, connectivity panels and People Mover access. Maintain your workout routine in our state-of-the-art fitness center with cardiovascular equipment, free weights, and large indoor pool. ... more   less 
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Also Known As:
Courtyard By Marriott Detroit Downtown Hotel Detroit
Detroit Marriott
Detroit Courtyard

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