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“Nice Rooms”

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Greektown Casino Hotel
Ranked #6 of 33 Hotels in Detroit
Certificate of Excellence
Level Contributor
99 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Nice Rooms”
Reviewed 22 August 2014

We received a comp room at the hotel and were really pleased. The room had a floor to ceiling window with a beautiful view of the city and the Detroit River. The room was very light which was a nice difference from most Casino Hotel rooms. The bed was very comfortable and the room was very clean. .

Room Tip: We were on the 24th floor which gave us a great view. I would try for a room on a high floor.
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  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Service
Helpful?
Thank Sharon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Betsy M, Manager at Greektown Casino Hotel, responded to this review, 27 August 2014
We are very happy to hear that you enjoyed your stay with us Sharon. We love to be able to show off our floor to ceiling windows, as they provide the best view in the city. We hope that your stay exceed your expectations and we look forward to seeing you again!
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1,038 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (246)
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English first
Fort Myers, Florida, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 August 2014

Great location right in the heart of downtown Detroit. It is very close to restaurants and within walking distance to Comerica park. The area seemed safe and there are a bunch of restaurants within a 2 block radius. Room was very clean and the bed was comfortable.

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Lindsay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Betsy M, Manager at Greektown Casino Hotel, responded to this review, 27 August 2014
Thank you for sharing your review with us Lindsay. We are happy to hear that you enjoyed your stay in Greektown and hope to have you back to Detroit very soon!
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Fort Lauderdale, Florida
Level Contributor
5 reviews
Reviewed 21 August 2014

Stayed here for a Bachelorette Weekend in one of the suites. The room and view was beautiful. We were overlooking Greek Town and could see all the beautiful tall building lit up at night. We loved the fact that there were only about 3-4 other rooms on our floor. The only negative was our dinner at Brizola. The food was AMAZING (one of the best wedge salads I've ever had) but the service was ABSOLUTELY HORRIBLE! Our food all came out at different times, and the brides food was forgotten about, and had to wait for her food to be made while the rest of the group already began eating. We had a reservation for 15, and you would think the server would have enough sense to provide seperate checks, considering the group we were in. Once he went missing for about 15 minutes after we had finished with pictures and dessert, he came back to our table and had to have US sort everything out. We then waited another 45 minutes to realize we had not seen him anywhere on the floor, and we finally flagged down the manager, who seemed annoyed to help us!! I've been to plenty of fine dining around the city and I know that this kind of service from such an upscale restaurant is 100% UNACCEPTABLE!! This put a damper on the start of our Saturday evening. All the manager said to us was "Sorry, how about free dessert?" Well thanks guy, but we ALL just finished our PAID desserts almost an hour ago!!! All in all the Hotel itself was wonderful, beautiful views, clean rooms, convienent location, but I reccomend eating at one of the many other options surrounding the area!!

  • Stayed August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank JayKNM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Betsy M, Manager at Greektown Casino Hotel, responded to this review, 22 August 2014
Thank you so much for sharing your feedback with. We are so happy to hear that you and the bride enjoyed your stay in our hotel. We are also glad to know that you enjoyed your food at Brizola. We are very sorry to hear about your service. We would love to speak further with you. Please email your contact information to socialmedia@greektowncasino.com so that we can have our food and beverage manager connect with you. We do hope that you will consider coming back to see us again!
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1 review
Reviewed 20 August 2014

I have a huge party booking for a company event and obviously we need tons of changes. Rhea made it all happen and was a joy throughout the process. Didn't look like we could accommodate one of our needs, but she was able to make it happen even with the hotel was overbooked. Thanks so much Rhea!

Room Tip: Great WiFi!
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  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Tom G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Betsy M, Manager at Greektown Casino Hotel, responded to this review, 27 August 2014
We are so happy that you were able to get everything and more during your stay Tom. We always love to accommodate our guests in any way possible and Rhea killed it! We will make sure to let her know that you gave her kudos to her efforts during your stay. We hope that you will be back to see us again!
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Level Contributor
70 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 19 August 2014

Booked for the 1D concert in town at Ford Field, the place was beautiful. Only about 1 1/2-2 block walk to Ford Field. Greektown is right there to visit and also catch The People Mover that takes you around the cities main stops. ($0.75 to get on). Stayed on the top floor, beautiful view of the Lake, we asked if we could change rooms to have city view... There was NO charge and they did it all electronically therefor we did not even have to go back down to the customer service desk to get new keys! City view was very nice too :) The Bistro 555 inside the hotel had really good food, quick service and reasonable prices. We will definitely book here again. Oh and how could I forget Free Valet.

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Akuna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Betsy M, Manager at Greektown Casino Hotel, responded to this review, 21 August 2014
We are so happy to hear about your stay with us Akuna. We are so happy to hear that you were well accommodated during your stay and got just the view you were looking for. Our location is great for walking around the city as well as obtaining access to the People Mover. We hope that you will be back to stay with us again very soon!
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Cincinnati, OH
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 19 August 2014

The location of this hotel is convenient and walkable to sporting events and concerts at Ford Field and Comerica Park and to the Greektown entertainment district. The hotel is newer and stylish and the service is friendly. They also provide free valet parking. The only downside to our stay was that our room was poorly cleaned. The basics were taken care of but the carpet had several black stains and there were visible fingerprints on doors and wooden surfaces. Kind of gross. Care should be taken to steam clean the carpets when needed and wipe down all surfaces in the rooms after guests check out.

Room Tip: We were given an odd number room which had view of nothing. Even number rooms have city views which...
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank ammm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Betsy M, Manager at Greektown Casino Hotel, responded to this review, 21 August 2014
Thank you for sharing your feedback with us. Would you please email more information from your stay to our VP of Hotel Operations, Ricky Borja? His email address is rickyborja@greektowncasino.com. We look forward to hearing from you. Thanks!
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Columbus, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 August 2014

Really nice hotel. As soon as I got off the exit I was right at the free parking garage. Didnt need to use the free valet parking. We arrived around 1 pm and was greeted by the friendly front desk. We were able to get a room right away and they happily accomodated my request for close rooms for my sis in law and I since she had not arrived yet.

Room was on the 23rd floor. Security was great, had to use your room key to use the elevator to the rooms. Room was clean, cool and fresh smelling. Amazing view out the giant window. Beds were super comfy and the pillows were really nice too and plentiful (4 per bed). Hair dryer is provided and their shampoo, conditioner and body wash was very nice, smelling of peppermint.

We left the hotel going out through the lobby and straight down the street were plenty of restaurant. Five Guys, Coldstone Creamery, a couple of Greek eateries, a BBQ joint and I believe a steak house.

Later in the evening we went to the concert at Ford Field which was an easy 2 block walk.

After the concert we arrived back at the hotel and went to the Food Court. Great selection...Italian, Chinese, a deli, a grille and a dessert/coffee shop that is worth a second look! All moderately priced....$11 for my Chinese(kung pao w/fried rice) and $14 for chicken alfredo and cheese garlic stick which was delicious and huge portions.

I did not spent any time in the casino.

In room coffee/tea which was very nice and a mini bar which we did not partake in. Price list is there for it (2.50 for a pepsi or a candy bar). We brought a couple of our own sodas and put on ice which was available right down the hallway.

Had the breakfast buffet at $12 per person. Very nice and your beverages are included. Fresh waffles and omelets, cereals, breads, bacon, sausage, fresh fruit, potatoes....all very good.

Would really enjoy staying here again sometime! Try it our, you wont be sorry!

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Theresa967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Betsy M, Manager at Greektown Casino Hotel, responded to this review, 18 August 2014
This sounds like a great time Theresa. We are so happy that you chose to stay with us during your visit to Detroit. It sounds like you were able to take so much during your short stay. We do look forward to having you back again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Greektown Casino Hotel

Property: Greektown Casino Hotel
Address: 555 East Lafayette Ave, Detroit, MI 48226-2924
Phone Number:
Region: United States > Michigan > Detroit
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Detroit
#4 Family Hotel in Detroit
#6 Romantic Hotel in Detroit
#8 Business Hotel in Detroit
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Greektown Casino Hotel 4*
Number of rooms: 400
Official Description (provided by the hotel):
STAY IN THE HEART OF IT ALL YOUR DOWNTOWN ADVENTURE STARTS HERE. Rev up your weekend. Electrify your nightlife. Explore Detroit's hottest scene. Thanks to our unbeatable location in the hub of the Greektown district, it's impossible to be any closer to the action. With 400 stunning guest rooms and suites devoted to your comfort, our 30-story hotel is the perfect place to relax and recharge after a night on the town. ... more   less 
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Also Known As:
Greektown Hotel Detroit

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