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“Good location and great staff”

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Hilton Garden Inn Detroit Downtown
Ranked #8 of 33 Hotels in Detroit
Certificate of Excellence
Santa Rosa, California
Level Contributor
165 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Good location and great staff”
Reviewed 14 May 2013 via mobile

Stayed overnight on our way through to catch a Tigers game. Pros: great location for sports events and easy to walk to restaurants and bars, very comfortable bed. Front desk staff was great and hotel and room were clean and well maintained. Valet parking easy and quick. Only minor complaints that windows do not open and they needed to be washed; room smelled pretty heavily on the chemicals after cleaning. May be a tad overpriced but Wings and Tigers both had games that night.

Stayed May 2013, travelled as a couple
Helpful?
Thank mobie0309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review, 21 October 2016
Thank you for choosing to stay with us. We're glad you enjoyed your overall stay and appreciate the feedback. We hope you'll stay with us in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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908 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
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English first
Detroit, United States
1 review
Reviewed 14 May 2013

It was our first stay on our honeymoon. We were very happy with the facilities. I travel for work probably 8 weeks annually and this would probably be in the top 80 or 90% of the hotels I've visited. Very clean. We went to Andiamo's for dinner and walked to a quaint coffee shop around the corner for brunch. Easily within walking distance of Tigers/Lions stadiums.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review, 21 October 2016
Thank you for choosing to stay with us. We're glad you enjoyed your stay and congrats on the wedding. We hope to be at your service the next time you are in Detroit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miramar, United States
2 reviews
Reviewed 14 May 2013

The hotel is recently renovated and has a pleasant and clean environment. Hotel staff is very helpful and understanding. Although in the middle of downtown, the hotel provides a secure and safe stay. Pool, Spa, breakfast and lobby are well maintained.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sharad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review, 21 October 2016
Thank you for choosing to stay with us. We're glad you enjoyed your stay. We hope to be at your service the next time you are in Detroit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germany
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 14 May 2013

The rooms at the back are simply terrible: the central a/c is similar to a 747 starting/landing. Sleepless nights guarenteed. Location is good as far as access from I375 and downtown is concerned. Breakfast is good, staff are very friendly. Wouldn't return.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jazzman101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIDETROIT, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review, 21 May 2013
Thank you for your stay. I am sorry to hear about your experience with the AC system. Our Engineering department has been working with the units and we are addressing the noise. Some units were replaced, and others have had new motors installed. We will keep on these units and repairs until we have fully corrected for all rooms.

Thank you,

David Kipfmiller
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new jersey
Level Contributor
147 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 12 May 2013

this hotel is in walking distance of both comerica park and ford field. the staff was great and knew the area well i would definitely recommend renting a car and parking it here as it is easy to go in and out all day to other places in detriot. we were upgraded to a suite and that had plenty of room not a fancy room but clean and well maintained

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank honest46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review, 21 October 2016
Thank you for choosing to stay with us. We're glad you enjoyed your stay. We hope to be at your service the next time you are in Detroit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Ontario, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 May 2013

My family stayed at the Hilton Garden Inn for a Saturday night concert at Ford Field. The proximity to Ford Field was my main reason for the selecting the hotel. I was pleasantly pleased by both the amenities and room. The hotel staff was very pleasant and the Chrome Lounge was added bonus. I was concerned about noise considering the location of the room near the elevator. Much to my surprise the room was much quieter than similar properties I have visited. The card access to floor and lobby personnel reinforced the safety aspects of the hotel. Save yourself the hassle of Ford Field parking chaos and stay here instead. Three minute walk....can't be beat.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa B, Front Office Manager at Hilton Garden Inn Detroit Downtown, responded to this review, 9 May 2013
Hi Greg!

Thank you so much for taking the time to write a review of your stay! We are so glad to hear that you were happy with our staff and accommodations as well as had the opportunity to try the Chrome Bar & Grill! We hope that we will see you again in the future.

Lisa Beam, Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Utah, United States
1 review
Reviewed 1 May 2013

The hotel was clean, the staff was awesome, the location was perfect. Great options of restaurants near by. The hotel had a laundry facility that I could wash clothes, that is a plus. The location was easy to get to freeway wise and it was within walking distance to the ballpark, intact, last year we visited the Philadelphia ballpark and the game parking for the ball game cost nearly as much as our hotel parking with in and out privileges at this hotel, and we were actually almost closer to walk to the hotel this year than the event parking last year.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Libbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGIDD, General Manager at Hilton Garden Inn Detroit Downtown, responded to this review, 21 October 2016
Thank you for choosing to stay with us. We're glad you enjoyed your stay. We hope to be at your service the next time you are in Detroit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Detroit Downtown

Property: Hilton Garden Inn Detroit Downtown
Address: 351 Gratiot Ave, Detroit, MI 48226
Phone Number:
Region: United States > Michigan > Detroit
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Detroit
#7 Business Hotel in Detroit
#7 Romantic Hotel in Detroit
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn Detroit Downtown 3*
Number of rooms: 198
Official Description (provided by the hotel):
Located in the Entertainment District, we are near Comerica Park, Ford Field, Little Caesar Arena, Michigan Opera Theater, the Music Hall and much more. Just two blocks from Greektown, you will find we are surrounded by shops and restaurants. Local businesses and corporate offices within walking distance to our hotel include Quicken Loans, Meridian Health, Blue Cross Blue Shield of Michigan, General Motors, and DTE Energy ... more   less 
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Also Known As:
Hilton Garden Inn Detroit Downtown Hotel Detroit
Detroit Hilton Garden Inn
Hilton Detroit

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