The hotel staff from the minute we made reservations to the minute we checked out were not pleasant. I had reserved a room for 299 for ONE NIGHT which I thought was pretty pricey, but my son really wanted to go. The Day we were leaving they called to offer us to stay an extra night for 125 dollars. Well, I might have done it if they had called earlier, but this was already Saturday night and we couldn't stay Sunday night. That's a pretty big price difference, though! So when we got there they were sold out. The hotel was packed and so was the waterpark. There was no room to move around in the water park, or play or anything, I went back to the room, and my husband and my son stayed no more than an hour. Then my son, who is 13 wanted to get into the hot tub and the staff wouldn't let him. So my husband and son went to the pool in the hotel which was also overcrowded. The hotel rooms are nice and clean, but the front desk staff, reservations, and other staff make you feel like it's an inconvenience to answer any questions or help you out in any way.
- Official Description (provided by the hotel):
- Guests must purchase Water Park Package Rate to access Splash Universe. No other rates apply. The water park will be closed certain days in April, May & June. Call hotel for hours and days of operation.The Holiday Inn Express Hotel & Suites and Splash Universe Water Park Resort is located right next to Cabela s and designed to mirror and complement the great outdoors signature of the world s foremost outfitter. Ideal for those traveling on business or the vacation-minded family looking for an exciting getaway, Splash Universe is a year-round destination. The resort features: 163 themed guest rooms and suites, Shooting Star Arcade, The Trading Post Gift Shop, The Tree House Pub & Grub Restaurant and individual party rooms, ideal for any type of Splash Celebration. The resort also features over 70 bunk bed suites including a separate TV in the bunk area, refrigerators, microwaves, DVD players and much, more! The Splash Universe Indoor Water Park features: Goldmine Adventure Water Slides, Hot Springs Adult Hot Tub, a Lazy River, a zero entry Lil Squirt Pool, and Treehouse Water Fun play area. After a long day of work or play, have a seat & enjoy dinner in the adjoining Tree House Pub & Grub overlooking the water park.The Holiday Inn Express Hotel & Suites is located near downtown Historic Dundee. Dundee offers many shops including Swan Creek Candle Co. and St. Julian Winery. The hotel is also located near many company offices & plants with local and regional bases. ... more less
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- Also Known As:
- Holiday Inn Express - Dundee Hotel Dundee
- Holiday Inn Dundee
- Dundee Holiday Inn