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“Indoor water park for quality minded visitors.”

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Holiday Inn Dundee - Waterpark
Ranked #3 of 4 Hotels in Dundee
Ohio
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Indoor water park for quality minded visitors.”
5 of 5 bubbles Reviewed 10 August 2014

Having read so many negative reviews of nearby water parks, we were leery about visiting any. But then we discovered the Splash Universe water park. Our 2 night stay was very enjoyably and we would go back. The staff is tremendous and the accommodations are superb.

Room Tip: We liked the room that has a queen bed and double bunks. The room easily slept 6.
See more room tips
  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank cellrbr8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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242 reviews from our community

Traveller rating
    66
    75
    58
    23
    20
See reviews for
148
17
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19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Marquette, Michigan
Level Contributor
160 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
4 of 5 bubbles Reviewed 7 August 2014

We stopped on our way through town heading home from a long trip. We were able to get a decent rate ($109) for a whirlpool suite as it was Tuesday night and the waterpark is not open on Tuesdays or Wednesdays. Our room was large and well appointed, and very clean. We really enjoyed the decor in the room (obviously Cabella inspired). The whirlpool was excellent, and since the waterpark was closed there is only a small pool for guest use but no spa. The service at the hotel was good, I asked for an extra pillow and the front desk clerk brought one and offered to get me another if I wanted as the one he brought was kind of small. There are a lot of restaurant options you can walk to, and the one in the resort was also open from 6 to 9. We had a few drinks in the hotel bar where the bartender was friendly and attentive. We ordered a few foo foo drinks and he gave each of us what was extra in the blender. The bed was just okay, a little firmer than we like but not sure if we were sore because of the bed or the 1,700 miles we had driven over the past few days. We didn't eat breakfast as we wanted to get on the road and we didn't want to go to the restaurant. Check out was easy and we got right on the road.

Nice room, nice property, very well maintained.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Dave A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Camby, Indiana
Level Contributor
81 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

This is the second time I've stayed here, I normally stay here when I visit customers in Monroe. Everyone in the front lobby are always very nice. Rooms are very spacious and very quiet. No issues at all, will plan on staying here again.

  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Melissa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 25 July 2014 via mobile

Rooms were very clean! Only complaint on room was that we booked thru Groupon and for the price we didn't have a fridge or micro in our room, so if thats important to you inquire first! Lifeguards at water park were very professional!

Stayed July 2014, travelled with family
Helpful?
Thank Carolyn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greater Cincinnati
1 review
5 of 5 bubbles Reviewed 17 July 2014

Stayed over on the way to Traverse City MI. Used points to stay over, wanted to book the Cabela's Suite but was not able to use points so we just booked another regular room. When we arrived Courtney at the front desk upgraded us to the Cabela suite! The suite was very nice, comfortable and has a jacuzzi tub that was very relaxing. Breakfast at the restaurant was great the servings were huge! Our waitress Carolyn was attentive and great. The manager greeted us and made sure we were taken care of.
we would recommend this hotel to friends and will be sure to stop here again.

Room Tip: upgrade to the Cabela cabin/suite it is worth it!
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Chris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vadodara, India
Level Contributor
155 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

I stayed for first time at this hotel following are my observations

1. During check in there were two ladies at reception , one was constantly talking over phone . The lady who was handling over reservation had some clarifications but was unable to do with second being on phone . Ultimately we settled the card issue

2. No Bottle of mineral water is provided in the room , you have to ask for the same

3. Friday - Sat. Sun there is buffet breakfast ,i was not informed about the same during check in

rooms are spacious mine was having Jacuzzi , microwave , fridge and coffee maker . Bed was comfortable . Free wifi with password was provided during check in

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Alok10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mansfield, Ohio
Level Contributor
48 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 7 July 2014

We were here with three of our grandchildren. We had a family suite with a King room for us; two sets of bunk beds for the kids along with a tv for their room; a separate living room with a nice chair, couch and a small table and two chairs. The room was equipped with a microwave; nice size small fridge; coffee maker, when housekeeping remembered to clean it and stock it; and plenty of cupboard space for the snacks and food we brought. Check your room towels, hand towels and face towel. One would think for a family sweet that sleeps six they would have sufficient towels and supplies...not necessarily true. It was disappointing to,have to track down housekeeping to get sufficient supplies, this the lower rating for the property.
We were on the first floor of building two, so out the door, down the hall, around a corner and right into the water park! Oh, and the arcade is right beside the water park too and small little store, where you pick up you towels was right there as well. NOTE: pay the $10.00 for a locker rental to keep you valuables in while at the park. You get $5.00 back when you turn the key in when you leave. Well worth it. The kids had a great time at the water park. A nice lazy river to float in: two big slides to keep them busy: another set of climbing ropes and sundry other water activities also were a lot of fun for them.
Being a Holiday Inn, kids 12 and under eat free at breakfast and supper. Sadly, the restaurant IS NOT open for lunch, so we packed lunch food and ate in the room. The water park has excellent life guard coverage all over the facility as well and they watch wig an 'eagle eye' and don't hesitate to 'whistle' when necessary. It's all about being safe and they do a very good job!
We went during the week to avoid the crowds, Tuesday to Friday and that was by far the best time to go! During the school year however they're only open on the weekends and during the week on school vacations.
Another plus for the property is that you can drive out of their parking lot and right into Cabela's parking lot!
It is a nice property but on occasion one just needs to be aware of what is provided and be prepared to call the front desk to get what you should have as basic needs. Housekeeping needs some better oversight in that area.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank 71Sarge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Dundee - Waterpark, responded to this review, 24 July 2014
Dear 71Sarge,

Thank you for writing a candid review about your recent stay. We are very happy to read that your grand kids enjoyed the water park and arcade area. Your positive feedback regarding the life guard coverage is highly appreciated. I will make sure they get your message, which is a wonderful reward for all their efforts. Conversely, it is regrettable that the housekeeping service was a let down and that you found the restaurant schedule limiting during your visit. We apologize for any inconvenience these aspects have caused.

As a valued guest, your feedback is very important to us as this helps us gauge what we are doing right, and what we need to improve on. We look forward to welcoming you back in our establishment.

Kind Regards,

Tracy V.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Dundee - Waterpark

Property: Holiday Inn Dundee - Waterpark
Address: 100 White Tail Drive, Dundee, MI 48131
Region: United States > Michigan > Dundee
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Dundee
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Dundee - Waterpark 3*
Number of rooms: 163
Official Description (provided by the hotel):
Guests must purchase Water Park Package Rate to access Splash Universe. No other rates apply. The water park will be closed certain days in April, May & June. Call hotel for hours and days of operation.The Holiday Inn Express Hotel & Suites and Splash Universe Water Park Resort is located right next to Cabela s and designed to mirror and complement the great outdoors signature of the world s foremost outfitter. Ideal for those traveling on business or the vacation-minded family looking for an exciting getaway, Splash Universe is a year-round destination. The resort features: 163 themed guest rooms and suites, Shooting Star Arcade, The Trading Post Gift Shop, The Tree House Pub & Grub Restaurant and individual party rooms, ideal for any type of Splash Celebration. The resort also features over 70 bunk bed suites including a separate TV in the bunk area, refrigerators, microwaves, DVD players and much, more! The Splash Universe Indoor Water Park features: Goldmine Adventure Water Slides, Hot Springs Adult Hot Tub, a Lazy River, a zero entry Lil Squirt Pool, and Treehouse Water Fun play area. After a long day of work or play, have a seat & enjoy dinner in the adjoining Tree House Pub & Grub overlooking the water park.The Holiday Inn Express Hotel & Suites is located near downtown Historic Dundee. Dundee offers many shops including Swan Creek Candle Co. and St. Julian Winery. The hotel is also located near many company offices & plants with local and regional bases. ... more   less 
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Also Known As:
Holiday Inn Express - Dundee Hotel Dundee
Holiday Inn Dundee
Dundee Holiday Inn

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