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“Nice hotel for business” 4 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites East Lansing

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Holiday Inn Express Hotel & Suites East Lansing
Ranked #7 of 9 Hotels in East Lansing
Naples, Florida
Level Contributor
238 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
“Nice hotel for business”
4 of 5 bubbles Reviewed 28 October 2012

This is a nice little Holiday Inn Hotel for anyone traveling for business. I am a platinum club member and have stayed in quite a few IHC hotels and would say this was a nice one as far as friendly and helpful staff, cleanliness, and comfort. For a Holiday Inn, it was very nice. The only complaint would be it is a little difficult to find at night without a GPS, but once you see the layout in daylight, it isn't that hard. Rooms were very large - I was upgraded to a room with two rooms, one king sized bed and two queens, while traveling by myself. Hotel was modern and very clean. I did not eat breakfast there but I did note it was very full of folks eating and did not appear to have any complaints. It is also very convenient to MSU campus and to downtown Lansing and is just a few blocks from the highway ramp. There are several restaurants nearby with variety and a grocery store right behind it. I would recommend this hotel to anyone traveling for pleasure or business.

  • Stayed October 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jmoonesq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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108 reviews from our community

Traveller rating
    29
    37
    25
    7
    10
See reviews for
40
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41
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Michigan
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 21 October 2012

Great location off expressway. Very close to nice shopping and dining choices. Lobby was very warm and welcoming. Only complaint is that the breakfast buffet shut down at 930am on a sunday morning. We were very surprised to find everything put away so early on a weekend.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MommaBirdMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 18 September 2012

6 of us stayed in a King Suite for the Friday and Saturday night of an MSU vs ND football weekend, I believe the maximum allowed in a room is 4 but due to the inflated price we secretley placed an extra 2...The breakfast is BRUTAL but it's free so we indulged in the juice and fruit...The hotel is about a 10 minute drive to Campus and my suggestion is to stay here because it's out of the way of the crazy downtown during a game day...Cab rides seem to be $3 a head regardless of where you are going...My suggestion is to use Scott for any cab ride - 517 507 2429...He's a beauty!

  • Stayed September 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Colin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 31 July 2012

Over all nice hotel fills your needs during travel for work or stop off for family travel. The manager (Stacy) was very helpful.And the staff was pleasant and helpful. Clean rooms,not sure about the plastic on the beds?

  • Stayed July 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ecoworldtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Canada
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 bubbles Reviewed 17 July 2012

Holiday Inn Express chain has been one of the brands I have stayed in throughout North America on business. This one is below average and over priced.I paid 149.00 on a late arrival and the reason the gentleman gave me was "because most of the hotels were sold out that evening". To me that is gouging and not normally associated with this chain. Because I was tired and did not want to argue (my fault) I accepted and ended up staying there. The breakfast room was "light" on selection as well. The quality was all pretty low. While the room is OK and clean, the towels are very thin and rough. I will not return to this establishment.

Room Tip: stay away from the vending rooms and elevators
See more room tips
  • Stayed July 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank JayRay61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites East Lansing, responded to this review, 2 August 2012
Dear JayRay61,

Thank you for taking the time to review our property. I am so sorry to see you did not enjoy your overall experience with us. I want to assure you our hotel is very proud of its level of service, cleanliness and quality of its product. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Ferdinand G.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
201 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed 29 April 2012

Location was great and the hotel was clean and fairly new. Only issue was noise as lots of people and groups of children stay here and therefore your room is not quiet even at night. Breakfast was included but was not very good and a group of kids demolished it before I had the chance to eat.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Write_On_it
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muskegon, Michigan
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 25 January 2012

This was our second stay. Perfect for date nights because of the big whirlpool tubs in the rooms. The large rooms are clean. No fridge or microwave in the rooms. Bath room has a small shower kit instead of a tub shower. Nice looking pool area. Four stars instead of five because of very dirty carpets in the hallways. Will stay again in the future.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TravelChick2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites East Lansing

Property: Holiday Inn Express Hotel & Suites East Lansing
Address: 2924 West Rd, East Lansing, MI 48823-1391
Phone Number:
Region: United States > Michigan > Ingham County > East Lansing
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 9 Hotels in East Lansing
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites East Lansing 2.5*
Number of rooms: 77
Official Description (provided by the hotel):
Welcome! The newest East Lansing hotel the Holiday Inn Express & Suites East Lansing, MI is located near the Michigan State University (MSU) campus and the James B. Henry Center for Executive Development, a state-of-the-art conference and convention facility, and the prestigious University Club of MSU. This East Lansing hotel is conveniently located just a few minutes from the Michigan State Capitol, downtown Lansing, Michigan State University, The Wharton Center of Performing Arts & Forest Akers Golf Course. For the corporate traveler we also are near; General Motors, Deloitte, Pfizer & KPMG.We offer our hot breakfast bar daily for all guest at all rates featuring our world famous cinnamon rolls, fitness and business center and a refreshing heated indoor pool. Our East Lansing hotel will exceed your expectations. Our East Lansing hotel offers relaxing rooms featuring stylish decor & amenities, including 32 HDTV with HBO, CNN, ESPN and FoxNews, wired/wireless HSIA and the best night sleep ever. Our Holiday Inn Express East Lansing hotel is your home away from home. Our Holiday Inn Express East Lansing, MI professional & friendly staff will welcome you to your home away from home. Once you stay, you will come back time and time again. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites East Lansing

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