So far this year I've stayed in 11 hotels in eight different countries and this place beats them all hands down. Personal, friendly, well located. Staff will leave you alone if you want it, and give advice and socialise if you want that too. The rooms are individual, the plumbing luxurious (apart from the jacuzzis, the shower in my room had four outlets!), the breakfast excellent, but even better than all that is the staff - genuine human beings with - yes it's a cliche but its true - genuine small town hospitality. One example: I mentioned my frustration in dealing with United Airlines who had lost my checked luggage, the airline systems don't provide accurate information and you can't talk to a human being - within five minutes Al, the owner, had found someone at the airport for me to talk to. There were several lovely cases of them going out of their way to help me in the four nights I stayed there. I am so tired of big chain hotels with smartly uniformed staff who recite meaningless slogans about customer care without meaning any of it - this place has no slogans or staff uniforms (although the crockery is personalised with the Wild Goose logo) but everyone there clearly really enjoys their work and does it superbly. For me, this is the key to a good experience. A magazine recently rated them in the top 20 college town accommodations in the country, a well deserved award. I'd go out of my way to stay here again!
- Official Description (provided by the hotel):
- Chosen by Travel and Leisure Magazine as one of "America's Top College Hotels." Unique accommodations in the heart of downtown East Lansing, steps away from the campus of Michigan State University and the new Broad Art Museum. Every suite has a queen-sized bed, private bath, fireplace, Jacuzzi, cable T.V. And free WiFi. Six rooms with a full breakfast to all guests. ... more less
- Also Known As:
- Wild Goose Inn Bed And Breakfast
- Wild Goose Hotel East Lansing