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“Very Nice!”

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Residence Inn Flint Grand Blanc
Ranked #6 of 17 Hotels in Flint
Reviewed 2 January 2013

We stayed here while visiting family in Michigan. The front desk staff was extremely nice and helpful. We had a 2 bedroom room with a full kitchen. The appliances were very clean and the beds very comfortable. We requested a room with a fireplace, which was not guaranteed, and got one upon arrival. Very nice gas fireplace that warmed the room well. Lots of space in the room and a table with four chairs in the eating area. The room came with a sofa, chair and three televisions, one in each bedroom and the other in the living area. The room had two bathrooms each off a bedroom for privacy. The breakfast in the morning was very well stocked. Not only fruit, cereals and muffins, but also eggs, sausage, breakfast potatoes and waffles. We did travel with our dog, which was not a problem, but they did have a $100 non refundable pet charge. A bit more than we've paid in the past but all hotels have different policies. There was fast food places and a nice big grocery store just down the road. The indoor pool was heated and very clean along with the hot tub. We would definitely stay here again and recommend it!

  • Stayed: December 2012, travelled with family
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1  Thank Lori N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna S, General Manager at Residence Inn Flint Grand Blanc, responded to this reviewResponded 4 January 2013

Dear Lori N,

Thank you for the positive feedbak and taking the time to write a review about our hotel.

I am truly happy that you had a nice stay with us and appreciate all of the comments. I have shared the comments with the staff and we all look forward to your next visit to the area.

Thank you again for the feedback and thank you for choosing the Residence Inn of Flint.

Sincerely,

Joanna Schofield
Task Force GM

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81 - 87 of 109 reviews

Reviewed 29 December 2012

I am unable to give zero rating, but would have. We had booked a reservation back in July, a few weeks before going and received confirmation by e-mail. While we were away on our trip they called to say they extended the previous people's reservation (we were unable to get the message) and they were allowing them to stay longer saying that they could move us to another room. The problem is that we reserved a room for 6 and all the other rooms were for 4. We got there at 10 p.m. at night with our 4 young kids tired and were told that they weren't able to honour our reservation!! Can you believe that? The lady before us was told the same thing and she was furious like us in that she didn't get her reservation as well. They called the Holiday Inn and booked a room for us there and said they would pay for it, but the Holiday Inn misunderstood or the Residence Inn was not clear about it being six people and the Holiday Inn didn't have rooms for six there. We pack up the kids and luggage and go to the Holiday Inn and they said the Residence Inn didn't say anything about it being 6 people. So we are stuck again. We had to stay in two separate rooms in the Holiday Inn because we refused to pack up our kids back in the car and go back to the Residence Inn. We had to split up and have one adult and two kids in each room, which was very difficult as our kids are young and we had to supervise them in the hallway between rooms. Our rooms were right beside the pool deck and there was a big party or wedding going on and people were outside our room talking really loud! Our breakfast was supposed to be included in the Residence Inn and they would not pay for our breakfast at Holiday Inn. They offered to walk over our breakfast and we said no as it would be cold. The Holiday Inn graciously offered us free breakfast because they saw how tired our kids were and how much the Residence Inn inconvienced us! We will never go there because of our horrible experience! This is a warning to all, don't be surprised if they aren't able to honour your reservation.

Room Tip: Call and double check your reservation!!!
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Stayed: August 2012, travelled with family
Thank spr0uty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna S, General Manager at Residence Inn Flint Grand Blanc, responded to this reviewResponded 4 January 2013

Dear Spr0uty,

Thank you for taking the time to post a review about our hotel.

At the Residence Inn, we strive to make sure all of our guests have the best experience and great service and I am truly sorry that we were not able to accomodate your room reservation. Although these types of incidendents don't happen often I can understand how frustrating this would be. I would love the opportunity to have you stay with us if you plan to come to the area again. Please contact me directly at (810)424-7000.

Thank you so much for the feedback and my sincerest apologies for any inconvenience. I truly hope you will consider giving us a second chance and stay with us again on your next visit to Flint, MI.

Sincerely,

Joanna Schofield
Task Force GM

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Reviewed 23 December 2012

Stayed there this past weekend for a family meeting place.
The hotel was clean and nice, the rooms were well appointed.. The check in and check out was personable and flawless. Reasonable breakfast buffet and during the breakfast , one of the managers went out of his way to thank us for choosing them and to see what he could do for us. Great public relations!!!!

  • Stayed: December 2012, travelled with family
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Thank T S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joanna S, General Manager at Residence Inn Flint Grand Blanc, responded to this reviewResponded 4 January 2013

Dear T S,

Thank you so much for the positive feedback and taking the time to write a review on our hotel.

It was our pleasure to have you as our VIP guest! I have shared your comments with our staff and we truly hope we can serve you again.

Thank you for choosing the Residence Inn of Flint and thank you again for the review.

Sincerely,

Joanna Schofield
Task Force GM

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Reviewed 18 October 2012

My husband and I stayed at the Residence Inn September 4-6 2012. Our room was very nice, had a full kitchen, fridge, king bed, nice bathroom, good shower. The staff was excellent and very welcoming. This hotel is located between I-75 and I-475 which is convenient. There are restaurants close by and a Meijer store right down the street. I would recommend this hotel it was clean and nice. Also, this hotel is pet friendly!

  • Stayed: September 2012, travelled on business
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Thank RedteesMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
richmor0, Manager at Residence Inn Flint Grand Blanc, responded to this reviewResponded 31 October 2012

Dear RedteesMichigan,

Thank you for your positive feedback! I am so glad you enjoyed your recent stay at our hotel and thank you for noticing how clean & spacious our rooms are! Our staff takes pride in providing great Residence Inn service and I will be sure to share your comments with our entire staff to let them know their hard work is appreciated.

Thank you for choosing to stay with us and for reviewing our hotel. I hope you can come back for another visit real soon!

Staff & Management at the Residence Inn Flint, MI

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Reviewed 6 October 2012

We stayed here when we decided to visit Frankenmuth as a spur of the moment trip. We couldn't get a room for under $200 in Frankenmuth; therefore I decided to stay here instead. It was definitely worth the decision! Although it was about a 20 minute drive to get to Frankenmuth from the hotel, it was well worth the distance. The hotel was quiet, friendly, and well-cared for by staff. The cost was less than smaller rooms in Frankenmuth. In fact, our stay was far superior to any we've had while staying in the city of Frankenmuth. Our room was clean and the furnishing were in excellent condition. The maid/cleaning service was absolutely the best! Friendly, hand-written notes were left for us each day. I would personally like to thank Equaysha for her excellent care of the room; she made my daughter's day with the little personal touches.

We will definitely stay here again when visiting Birch Run and/or Frankenmuth!

Room Tip: 3rd floor rooms were nice and quiet!
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  • Stayed: September 2012, travelled with family
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1  Thank Croperr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2012

We stay there while visiting family in the area. It's in a perfect location, right in between I-75 and 475, as well as walking distance to Redwood Lodge. The hotel is clean and well maintained. They were wonderful about accommodating us with an early check in. Every employee we encountered was friendly and helpful.

  • Stayed: June 2012, travelled as a couple
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Thank Jennifer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2012

Stayed here one day in June the check in lady Cindy was great, good hotel and nice breakfast

  • Stayed: June 2012, travelled on business
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3  Thank NYC_MountainLion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Flint Grand Blanc

Address: 2202 W Hill Rd, Flint, MI 48507-4655 (Formerly Residence Inn Flint)
Region: United States > Michigan > Flint
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 17 Hotels in Flint
Price Range: £95 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Flint Grand Blanc 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Residence Inn Flint
Flint Residence Inn

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