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“Goof family fun!”

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Zehnder's Splash Village Hotel & Waterpark
Ranked #3 of 8 Hotels in Frankenmuth
Certificate of Excellence
Royal Oak, Michigan
Level Contributor
211 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Goof family fun!”
4 of 5 bubbles Reviewed 5 August 2014

Zehnder's Slash Village was a blast. We used to go to Bavarian Village but not that my kids are older this is perfect. It has two waters lodes that go outside the building and come back in, a splash zone with some shorter slides, a pool with a climbing area and a section for pool basketball. There is a hot tub too. There is also the original pool with a small waterfall. That is a quiet option for adults. Rooms are spacious and comfortable. When you enter there is a large closet space with plenty of hangers for a family. there is a mini bar area with granite counters, mini fridge (empty for you to use), microwave and two stools. It makes for easy snack and dinner eating. Beds have plush comforters. Bathroom is spacious and roomy for bathing kids. Toiletries are nice and they also have a specialty kids shampoo and a laundry line for hanging bathing suits. They offer early and late swimming so you can so you can use the pools before and after check in. They have plenty of towels for swimming. There is a nice food/ snack counter so you can eat at the pool, they even have margaritas! We opted for a package that included the breakfast buffet: omelette station, fresh waffles, their bakery donuts, fresh fruits, and a variety or meats, eggs, breads, gravy, drinks, more choices than you can even begin to eat. Our package also included a sit down chicken dinner at Zehnders downtown that included guaranteed reservations with at least an hour notice. They have a little gift shop for anything you forget from bathing suits, swim diapers to goggles and more. The firs time went went in the fall on. Thursday night and it was quiet. Our last vist, during winter break was really rowdy. Kids were in the hallways running, bouncing basket balls, sword fighting, karate and such until 11 pm. It was no considerate of those families with babies or who go to bed early. They need to monitor the hallways better. Kids can get rowdy and loud at the pool and game room but hallways should be quiet.

  • Stayed February 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank EricaDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, 9 August 2014
Hello, thank you for the nice review! We are glad you and your family enjoyed your stay and sincerely appreciate your business. Thank you so much for leaving your feedback on Zehnder's Splash Village and we hope to see you sometime soon. Thanks again!

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,023 reviews from our community

Traveller rating
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See reviews for
854
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5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (206)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Detroit, Michigan
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

Went on August 3rd 2014. Surprised the children with a trip to Splash Village.. They were so excited when we pulled up. I have an 11, 10 and 7 year old. It is a smaller water park but big enough for the children to really enjoy. The life guards were attentive and the area was clean. It wasn't over crowded and the people that were there was really nice.. We had a loft suite and it was nice and clean too.. enough room for all of us to spread out. The beds were comfy.. I slept on the pull it out, it was clean and comfortable to my surprise too.. The pizza was good and the wings were excellent. We had the buffett the next morning and it was good as well.. We will be going back. they are expanding the waterpark part and it should be open some time in September I think.. but for a quick getaway this was nice..

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank letsgoMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, 9 August 2014
Hello, thank you so much for the positive feedback! We are so happy to hear you and your family had such a great time at our facility and sincerely appreciate your business. We look forward to seeing you sometime soon. Thanks again!

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 August 2014

We are fortunate to live only an hour away. This our 2nd time to Splash Village, but not our last. Our two boys, ages 5 and 3, loved it. Perfect getaway for some fun. Rooms were nice and clean. Staff nice. Lifeguards doing a great job. Food good too. Looking forward to the Grand Opening of the new addition, would love to be there opening day!

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, 9 August 2014
Hello, thank you for the great review! We are so happy to hear you and your family enjoyed your visit. Thank you for the excellent rating, we are so honored to receive that from your review! Please send us your phone contact information or email address and we would be happy to let you know when our new park opening day will be. You can contact me at webmaster@zehnders.com or at 800-863-7999. Thanks again, we look forward to your next visit.

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pigeon Forge, Tennessee
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 2 August 2014

Wanted to take he grandkids to a day of water-filled excitement! Zender's is a pleasant, clean hotel with nice accomodations
The staff was pleasant and very helpful
Did have some confusion when we booked our room. We were quoted one rate and then when we called back to try to book one more night, we were informed that the initial rate was incorrect and substantially more than we had been told. The booking rep did take $20 off the rate and we agreed to visit Zender's.
The family suite with loft was more than ample for our needs, and very clean with all the amenities necessary for a pleasant stay.....

Room Tip: Ask about the upgrade to a "family suite with a loft"
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, 9 August 2014
Hello, we sincerely apologize for any confusion during the reservation process, but we are glad to hear that you and your family had such a good time during your visit. Thank you so much for leaving your feedback on Zehnder's Splash Village and we hope to see you again sometime soon. Thanks again!

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 28 July 2014

This was a quick stop on our family road trip this summer. With two young children, this seemed like a fun place to have some fun after a long car ride. The indoor water park was clean, there was something for every age and it was very safe. It was a wonderful day. We had a spacious two bedroom suite so we were very comfortable when we went to sleep. Wake up wasn't as nice, however. Construction is going on at the resort and beware some guests suffer. We did not realize when we checked in we would have workers at the crack of dawn at our window. We were not happy. BUT as you can see the resort still gets four stars, the manager was great and made our visit worthwhile. We appreciated addressing the issue and also saying they are taking the steps to avoid this happening to others. Thank you and we look forward to returning.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
3 Thank asc1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, 30 July 2014
Hello, thank you for your patience as we continue to improve our facilities. We are so glad to hear that you and your family enjoyed your visit even though we are in the process of expanding our facilities. Once complete, we will have an additional 32 new rooms, many of them with a panoramic view to the inside of the park, as well as an additional 29,000 sq. ft. of waterpark and outdoor pool area. We hope you understand that what you experienced is not indicative of our normal operations. The service we provide to our guests is our utmost concern; and when we do not provide the service expected of Zehnder's, we do not take it lightly. Thanks again for your feedback and we look forward to seeing you again in the near future.

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 28 July 2014 via mobile

We stayed overnight for my son's Baseball tournament with other team members. It was a fairly well kept hotel, great "gnome themed" decor. Kids had a blast in the Splash park, they loved the 2 water slides. Water park was really well staffed & fairly clean considering it was very full.

Overall we liked the stay, hotel wasn't over-crowded despite several whole teams & families staying. It was under construction, work on additions to water park & possible courtyard, which had us trekking to our room at the end of several halls (instead of a shortcut thru courtyards). Also, don't plan to keep much in the fridge, it's not big enough for a 6 pack of bottled water.

This hotel needs additional outdoor gathering space, not more than 3 tables in the courtyard made a gathering difficult at best. Hopefully renovations will remedy this issue.

Stayed July 2014
Helpful?
Thank ccmiksitz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, 30 July 2014
Hello, thank you so much for taking time to review Zehnder's Splash Village! Thank you for your patience as we continue to enhance our facilities. We are happy to hear that you and your family had a great time during your visit and look forward to seeing you again sometime in the near future. Thanks again!

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marysville, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 July 2014 via mobile

We had an excellent time! Even though they are in the middle of adding on we had no issues with noise. The water park as well as our room was very clean. We took our five and two year old and they both had a blast! Can't wait to go back when the addition opens!

Stayed July 2014
Helpful?
3 Thank Sandra G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, 30 July 2014
Hello, thank you for the excellent review! We are so glad to hear that you and your family had such a great time at our facility. We really appreciate your understanding while we continue to enhance our Hotel & Waterpark. We look forward to seeing you again. Thanks again!

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Zehnder's Splash Village Hotel & Waterpark

Property: Zehnder's Splash Village Hotel & Waterpark
Address: 1365 South Main St, Frankenmuth, MI 48734
Phone Number:
Region: United States > Michigan > Frankenmuth
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Frankenmuth
Price Range (Based on Average Rates): ££
Number of rooms: 178
Official Description (provided by the hotel):
Zehnder's Splash Village Hotel and Waterpark offers 178 deluxe accommodations including 74 family suites. Enjoy over 50,000 sq. Ft. Of aquatic fun with our six-story family raft ride and super loop body slide; zero-entry activity pool with water geysers, water basketball and volleyball, Action River, Splash Landing play area, Dumping Bucket, Giggling Gorge and Perilous Plunge 4 story tube slides, relax in the Whimsical Whirl Hot Tub or just float along the Crooked Brook Creek Lazy River. For the landlubber have fun at our arcade or lunch at Elf hollow cafe or the Mushroom Grille. A towering 26-foot tree is a prominent feature in the hotel lobby with a large gas fireplace built into the trunk. Zehnder's Splash Village includes elves and fairies as part of the waterpark and hotel's overall theme. Complimentary shuttle service is available to Zehnder's Restaurant and The Fortress Golf Course. Come and join the fun today at one of Michigans top family destinations and Frankenmuth's largest and only indoor waterpark, Zehnder's Splash Village Frankenmuth, MI. ... more   less 
Also Known As:
Zehnder`s Splash Village Hotel And Waterpark
Zehnders Splash Village Frankenmuth
Zehnders Splash Village Hotel Waterpark
Zehnder's Splash Village Hotel & Waterpark Frankenmuth, Michigan

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