I gave it average because the highs and the lows reached its average score. I'll summarize it.
- Excellent friendly staff, everyone was nice and greeted you at every turn. Service was exceptional all over the resort.
- Being mainly a golf resort, the course was well-maintained and despite being a par three course it was still very enjoyable.
- The rooms are dated. Brass fixtures are one thing you can overlook, but when they don't function correctly, it doesn't matter what finish they are. Plumbing problems abound, from leaky toilets, to faucet handles that broke off, it's just outlived its usefulness. I didn't realize how much I missed having a curved shower rod until I had to use their conventional shower. There was no bath fan, just a 70's heat lamp? No full length mirror.
- The restaurant food was just mediocre at best. Luckily Gaylord isn't that big that other restaurants in town aren't too far away.
- Finally, the unavailability of hot water and air conditioning weighed on this visit. The wonderful staff made you forget about this until you return to the room. Luckily cold showers complement having no air conditioning.
Overall the resort needs an update. The 70's decor is almost coming back in style if it all works. But it's just tired.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.