The only good thing about this hotel is it's location. It is one of the few motel/inns in the area, so there are few other options. This may be why the owners and staff feel that they can get away with poor service, zero amenities, and have no problem ripping off their customers.
My friend and I stayed there for two nights. A few hours after checking out, I noticed that the hotel had charged me an additional $250. When I called to find out what this was for, the man that answered the phone said that the "room was trashed" and there was a stain on the bedspread (which was pizza sauce). He explained they could not get the stain out so they had to throw away the bedspread. I say that's [--] because who can't get a pizza stain out of a bedspread? He said the bedspreads were a special material that makes it difficult to get stain out of. Again, [--]. The room was definitely not trashed. I cleaned it up before we checked out. The only thing in the room that they had to clean up was the darn pizza box!!
If you do stay here for lack of better options, be sure to have the room spotless before you check out and take pictures as evidence!! I'd even show the staff the pictures when you check out so they know not to try to get away with charging you. I noticed a few other reviews on here also said they were charged for a room trashed fee. They won't reverse the charges so you'll have to dispute it with your credit/debit card company.
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- Also Known As:
- M-22 Inn Glen Arbor Michigan