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“Great all-around customer service”

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Comfort Inn Grand Blanc
Ranked #1 of 4 Hotels in Grand Blanc
Certificate of Excellence
Grand Blanc, Michigan, United States
Level Contributor
4 reviews
“Great all-around customer service”
Reviewed 1 November 2013

This hotel is very neat and clean and the girl at the desk (Jenna) was very helpful whenever we needed anything. Another great thing was the full breakfast - you name it, they had it. They made sure to keep filling the items so the food was never sitting there long. You could have everything from bagels, toast and muffins to oatmeal, eggs, bacon, two flavors of make-your-own waffles, cereal, fruit and much more! Thank you for making our stay so nice. We will be back!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank KimmyJ51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regina S, General Manager at Comfort Inn Grand Blanc, responded to this review, 15 November 2013
Dear KimmyJ51
Thank you for taking the time to write a review regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. I will let Jenna know that she was such a help to you. We hope to see you again soon!

Sincerely,

Regina Smith
General Manager
Comfort Inn
810-694-0000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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249 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Houghton Lake, Michigan
Level Contributor
97 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 22 August 2013

Needing some minor surgery and living two hours north, we decided to spend a couple of days at the comfort Inn. Both the surgery and follow up exam were very early morning times. We drove down on Monday afternoon and checked in around five pm. Check in very smooth. After dinner at local restaurant, we came back for an early night. We were quite surprised when we went to bed as the mattress on both beds were very soft and lumpy. This made sleep difficult. After surgery, we came back for breakfast. It consisted of eggs, bacon, French toast, hard boiled eggs, plus the usual breads. It was very good. The second morning there was biscuits and gravy. Very good. As we were under a time constraint, when we checked out I didn't look at the bill too close. We saw that we were charged for a safe that we didn't need or use. This seemed like a bit of a rip off. Except for the mattress and the safe a very good stay.

Room Tip: Check your bill for add ons
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank michbird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Racheal F, Manager at Comfort Inn Grand Blanc, responded to this review, 23 August 2013
Dear michbird,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Racheal Fountaine
Manager
Comfort Inn
810-694-0000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Westerville, Ohio
Level Contributor
14 reviews
4 hotel reviews
Reviewed 15 August 2013

The Comfort Inn in Grand Blanc exceeded our expectations and was a great value. Our room was impeccably clean and had comfortable beds with the best pillows. The staff was friendly and accommodating. We had requested two rooms close together and we ended up right across the hall from each other. The breakfast was very good and they kept replenishing everything until 10am. We were very impressed and will stay there again when visiting the area.

Room Tip: If you have trouble with steps, ask for a first floor room since they do not have and elevator.
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CDtraveler44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Racheal F, Manager at Comfort Inn Grand Blanc, responded to this review, 19 August 2013
Dear CDtraveler44,

Thank you for taking the time to complete a Trip Advisor survey regarding your recent stay at our hotel.

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Racheal Fountaine
Manager
Comfort Inn
810-694-0000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
S.W. Ohio
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 August 2013

Came to this location to visit family in the close local area. Room and all room items were great. Bed more comfortable than a Big expensive hotel and the breakfast isn't the normal you'd find at a hotel.. Eggs, Sausage, Bacon besides the normal continental foods. Pool was the perfect temperature.

Only downfall was that you need to bring an extention cord/surge strip due to shortage of outlets in the room.

Price was comparable to another chain hotel very close by but had easier access and less hassle getting in and out of the building to your vehicle.

Recommend this location/hotel for a great nights sleep.

Room Tip: Bring a Surge Strip/extention cord due to lack of outlets.
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  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Pirsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Racheal F, Manager at Comfort Inn Grand Blanc, responded to this review, 12 August 2013
Dear Cathy,

Thank you for taking the time to complete a Trip Advisor survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Racheal Fountaine
Manager
Comfort Inn
810-694-0000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
michigan
1 review
Reviewed 5 August 2013

We stayed one night with small children and were very pleased with the accommodations. the staff was very helpful and breakfast was hot and enjoyable. The staff stayed on top of the food refills and made sure everything was hot and clean. There were a lot of guests this night but the staff made sure things were well. Our room was clean and the things we needed were there when we arrived. We will definitely stay here again!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank conniecoolest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
77 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 9 July 2013

What I look for in a chain motel is good service, cleanliness, a well-equipped room, and no fuss. This Comfort Inn delivered on all counts. The room was small, but had all I needed, including a fridge and microwave. It was clean and quiet, comfortable bed, good bathroom, quiet. I didn't require a lot from the staff, but they were all welcoming, friendly, and helpful. Breakfast was pretty much standard, but they had real eggs, and good bread selections, which isn't always the case. Breakfast room is a bit sterile, but quite roomy. The Inn is very plain, both outside and in, and you won't be interested if you're looking for something fancy and flashy. But if you want a good place to stay at a good price in a convenient location--right off I-75--you'll be very happy. It wasn't just me--almost every face I saw as smiling, and that's rare.

  • Stayed June 2013, travelled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank hillretiree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah W, General Manager at Comfort Inn Grand Blanc, responded to this review, 11 July 2013
Dear Hillretiree,


Thank you so much for taking the time to give feedback about your stay with us. I know we are all so busy these days but it means a lot to all of us here that you took the time to share your experience. We will take your responses (as well as suggestions) and they will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Sarah Walters
General Manager
Swalters@pinnaclepmg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fenton, Michigan
Level Contributor
1 review
Reviewed 7 June 2013

With staying at hotels all around the counrty. I can say that this is a great place to stay when you are in the Flint area. It has what I want and need. It is located in a safe area. The rooms are very clean, good rates, above average breakfest and the hotel staff is great.. The staff of the hotel were awesome..

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Tdub1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Grand Blanc

Property: Comfort Inn Grand Blanc
Address: 9040 Holly Rd, Grand Blanc, MI 48439-8336 (Formerly AmeriHost Inn Grand Blanc/Flint Area)
Phone Number:
Region: United States > Michigan > Grand Blanc
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Grand Blanc
Price Range (Based on Average Rates): £
Hotel Class:2 star — Comfort Inn Grand Blanc 2*
Number of rooms: 58
Official Description (provided by the hotel):
You'll have everything you need to enjoy a relaxing stay at the Comfort Inn(R) hotel in Grand Blanc, MI near Bishop International Airport. While here, visit these attractions near our pet-friendly leisure hotel in Grand Blanc: - Baker College of Flint - Genesys Banquet and Convention Center - Woodfield Country Club - Kettering University If you're traveling for work, take advantage of access to copy and fax services before relaxing with family, friends or colleagues in the indoor heated pool. Additional amenities at this smoke-free Grand Blanc hotel include: - Free WiFi - Free coffee - Fitness center - Guest laundry service - Valet cleaning services Get going with a great breakfast. Start your morning in Grand Blanc with our free hot breakfast offering everything from eggs, waffles and meat to healthy options like yogurt and fresh fruit. Our inviting guest rooms have the amenities you need to get refreshed and ready to take on the day. Room amenities include TVs, hair dryers, coffee makers, desks, safes, irons, ironing boards, microwaves and refrigerators. Whether you're traveling for leisure or business, alone or with your kids, Comfort Inn offers accommodations for every type of travel. Grand Blanc hotels like ours are proud to offer hotel rooms to relax and unwind no matter what reason you travel. Book now! ... more   less 
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Also Known As:
Comfort Inn And Suites Grand Blanc
Comfort Inn & Suites Grand Blanc Hotel Grand Blanc
Grand Blanc Comfort Inn

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