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“My Summer Getaway, Western Michigan”

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Best Western Beacon Inn
Ranked #1 of 6 Hotels in Grand Haven
Certificate of Excellence
Reviewed 27 August 2013

Great stay, great service, clean rooms, great staff, great location, the staff was very helpful, and new there directions around the town, especially when I needed help on directions for the Grand Haven Beach & Resort, I was able to get there to the exact tee.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Norman D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeaconInn, General Manager at Best Western Beacon Inn, responded to this reviewResponded 16 September 2013

Thank you so much for taking the time to write a review. I am so happy to hear you had such a great stay with us. I am glad to hear you had great service, a clean room, great location, and a wonderful and helpful staff that were able to give you great directions on your vacation here. We look forward to seeing you in the future!

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424 - 430 of 496 reviews

A TripAdvisor Member
13
Reviewed 23 August 2013

I would not recommend to stay at this hotel. The room was very outdated and dark. The room had an odor that was smokey, and the carpets were stained. The bed was uncomfortable and the sheets felt like cardboard. The walls were paper thin, and you could hear every word from the next room.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Best Western
3  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeaconInn, General Manager at Best Western Beacon Inn, responded to this reviewResponded 16 September 2013

Thank you for taking the time to write a review. All of our rooms have been updated in the last year. All rooms have brand new Samsung flat screen TV's, new bedding package, and new Serta beds. We are also 100% smoke free property as well as all of Michigan.

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Reviewed 21 August 2013

The website did not explain options very well, ie: whirlpool rooms for $20.00 more, fridge is extra, microwave was extra. I thought that the bed was very hard, I did not sleep very well. The directions were not very accurate. Overall, I was not very happy with the experience, and probably would not stay at this hotel again. That is not to say That I would not stay at Best Western Hotels in general.

Room Tip: Find something with better service, if you have to stay here at least get the whirlpool room, as it...
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  • Stayed: August 2013, travelled with family
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Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeaconInn, General Manager at Best Western Beacon Inn, responded to this reviewResponded 16 September 2013

Thank you for taking the time to write a review. I am not sure what website you were on but if you are on the www.bestwestern.com website each room has its very own description with price. With our whirlpool rooms they include the refrigerator and microwave at no extra cost. Our beds are only a year old and are Serta mattresses. The directions to the hotel as stated on the website are we are located on U.S. 31 from any direction. There is also a disclaimer next to the directions that read "mportant: Map and directions are for information purposes only. While we hope to provide the best mapping information for Best Western hotels, some mapping details may not be as accurate as we would like. Please contact hotel directly to obtain the most current and complete location information and driving directions". Again, thank you for taking the time to write a review.

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Reviewed 19 August 2013

We recently stayed in the 2 story building, behind the main hotel. We just wanted a clean and comfortable room at the best price we could find. This was exactly that, clean and comfortable. It's a good location and we enjoyed our stay very much.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Terry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeaconInn, General Manager at Best Western Beacon Inn, responded to this reviewResponded 21 August 2013

Thank you so much for taking the time to write a review. I so happy to hear you had clean and comfortable stay with us. We are a Best Western award winning property for cleanliness and quality and we take a lot of pride in our establishment. We are located about a mile and a half from the Grand Haven State park and the downtown shopping area. We hope to see you on your next visit to Grand Haven!

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Reviewed 10 August 2013

We did not have a good experience here. The rooms in the auxiliary side building were not acceptable. There was very little sound proofing and the room did not smell very good. Also the sheets seemed too short and the bed pad on the bed was plastic. I was told when I made the reservation that these rooms were "just as nice" as the main building. I doubt that this was true. It wasn't that cheap to stay here. We were very disappointed and very glad to leave. The following two nights at a Microtel were much more pleasant.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Beth F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeaconInn, General Manager at Best Western Beacon Inn, responded to this reviewResponded 21 August 2013

Thank you for taking the time to write a review. I am sorry to hear you did not enjoy your stay with us. Our beds are covereved in a rubber bed bug protector which helps protects and keeps our mattress clean for every guest. On top of the waterproof bed cover we have a typical mattress pad and then our standard queen size sheets that fit our beds. Our rates are in line with all the hotels in the area for a beach destination in peak season. All of our rooms are updated at the same time and all of the beds, TVs, and bedding package are only a year old. Again, Thank you for taking the time to write a review.

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Reviewed 10 August 2013

excellent location, excellent staff, excellent rooms, excellent breakfast, super clean. We've been staying at this particlar hotel since my daughter was six months old. That was eleven years ago. Because of the excellent staff and excellent service and excellent lodging, we will continue to stay there every summer. Its' always a joy and we leave with fond memories.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank Dale K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeaconInn, General Manager at Best Western Beacon Inn, responded to this reviewResponded 21 August 2013

Thank you so much for taking time to write a review. We are so happy to hear you have had another wonderful stay at our property. We take a lot of pride in the cleanliness of our rooms and friendliness of our staff. We can't wait to see you next summer!

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Reviewed 5 August 2013

The Best Western Beacon Inn is a nice, clean hotel in Grand Haven, MI. We have stayed at this hotel several times and have always had a clean room and encountered very pleasant staff. The location in near many restaurants and a short drive from the State Beach area and the downtown shopping district. The breakfast is the standard waffles, yogurt, toast/bagels, cereal and hard boiled eggs with juice and coffee as beverages. They have an indoor pool/hot tub and small fitness room that are also kept up nicely.

  • Stayed: August 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank KIMBERLY H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeaconInn, General Manager at Best Western Beacon Inn, responded to this reviewResponded 6 August 2013

Thank you for taking the time to write a review of our property. I am happy to hear you had a clean and comfortable stay to the Grand Haven area. We are conveniently located about a mile and a half from the downtown and beach area. We offer a standard continental breakfast waffles, bagels, hard boiled eggs, danishes, yogurt, and cereal. We offer an indoor pool/ hot tub and fitness center. We look forward to seeing you on your next vacation the the Grand Haven area.

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Additional Information about Best Western Beacon Inn

Address: 1525 S Beacon Blvd, Grand Haven, MI 49417-2612
Phone Number:
Region: United States > Michigan > Ottawa County > Grand Haven
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Grand Haven
Price Range: £49 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Beacon Inn 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Best Western Beacon Inn is located in picturesque Grand Haven, MI. We're only a mile and a half from award winning beaches. We offer rooms with both interior and exterior entrances, and either two queen or one king bed per room. All of our spacious rooms have iron, hairdryer, coffee, refrigerators, microwaves and a 40 inch flat screen HDTV. ... more   less 
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Also Known As:
Best Western Beacon Hotel Grand Haven
Best Western Grand Haven
Grand Haven Best Western
Best Western Beacon Inn Grand Haven, Michigan

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