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Baymont Inn & Suites Grand Haven
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Reviews (764)
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All reviewsstaff was very friendly and helpfulnice breakfastpool and hot tubbreakfast roombeds were comfortablehard boiled eggslake michigancarpeting
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Reviewed 12 May 2014

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GHDaysInn, Guest Relations Manager at Baymont Inn & Suites Grand Haven, responded to this reviewResponded 13 June 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 10 May 2014 via mobile

The staff at this hotel is outstanding, very nice and friendly. The hotel is on older building that is maintained reasonably well. The room was clean as were the towels and bedding. The ceiling had some water stains and there was some mold in the bathroom ceiling also. We found the hotel to be more noisy than some places...we chalked up to being old construction. The breakfast was quite a disappointment and offerings were slim and marginal and not on par with other hotels. There is a Tim Horton's next door. Overall the stay was OK...and would consider another stay here if our usual place is booked.

Stayed: May 2014, travelled as a couple
1  Thank Ryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHDaysInn, Guest Relations Manager at Baymont Inn & Suites Grand Haven, responded to this reviewResponded 13 June 2014

We appreciate you giving your feedback about your experience.
It is so nice to hear such a wonderful review about our Hotel. It is our goal to provide the best lodging experience to our valued guests. We are committed to delivering the the highest level of service to our guests, your feedback will help us correct and improve our services to better achieve our primary goal. Please advise us of your trip and we will be more than happy to ensure you receive the highest level of service.
Thank you for your business, we look forward to your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
GHDaysInn, Guest Relations Manager at Baymont Inn & Suites Grand Haven, responded to this reviewResponded 13 June 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 28 April 2014

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 April 2014

We spent 3 nights In April 2014. Shaina helped me from our reservation thru our check out. She is an asset to this hotel. Derek the night time clerk helped me with the internet and he went beyond his call of duty like Shaina did to make our stay like being at home. Everything in this facility is excellent from the staff, breakfast, pool, hot tub thru out all of the room's amenities. All staff members were excellent!! Such an enjoyable time. My husband and I have stayed at this establlishment twice before and each time is exceptional. A beautiful facility to enjoy when you are visiting the Grand Haven area. We will be back!!

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sue/A S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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