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“The staff was very friendly and accommodating especially...”

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Baymont Inn & Suites Grand Haven
Ranked #4 of 6 Hotels in Grand Haven
Grand Haven
1 review
“The staff was very friendly and accommodating especially...”
Reviewed 5 June 2014

The staff was very friendly and accommodating especially the young lady that answered my questions over the phone.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Laurel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHDaysInn, Guest Relations Manager at Baymont Inn & Suites Grand Haven, responded to this review, 11 June 2014
Thank you for taking the time to write your review. It's so nice to hear your comment about our staffs. Your comments will be shared with our staff, thank you.
It was a pleasure to serve you, we hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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625 reviews from our community

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    60
See reviews for
346
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
Reviewed 3 June 2014 via mobile

I would not recommend this place. The rooms were so outdated, air conditioner was load and sounded like it was going to explode. The blankets were nasty, knobby fuzz balls. Rates were not honored from reservation and check in/out. Customer ahead of me complained about the same.

Stayed May 2014
Helpful?
Thank Mary K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GHDaysInn, Guest Relations Manager at Baymont Inn & Suites Grand Haven, responded to this review, 11 June 2014
Thank you for taking the time out of your busy schedule to review our property.
I sincerely apologize for the very unfortunate incident you experienced at our Hotel. Please know at any time you may approach any of our staffs during your stay if issues do arise and we will do everything we can to quickly solve any issue to your satisfaction. We are constantly looking for ways to enhance the positive experiences of our guests and your valuable feedback will assist us to correct our deficiencies. We sincerely appreciate your time and effort to write us a very insightful review. Thank you very much for your business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Baymont Inn & Suites Grand Haven

Property: Baymont Inn & Suites Grand Haven
Address: 1500 S Beacon Blvd, US-31 and Robbins Rd, Grand Haven, MI 49417-2619 (Formerly Days Inn)
Phone Number:
Region: United States > Michigan > Ottawa County > Grand Haven
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 Hotels in Grand Haven
Price Range (Based on Average Rates): £
Hotel Class:2 star — Baymont Inn & Suites Grand Haven 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Grand Haven Days Hotel Grand Haven
Days Inn Grand Haven
Grand Haven Days Inn
Baymont Inn & Suites Grand Haven Michigan

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