- Free Wifi
- Free Parking
We don't mind a hotel of this caliber being a little run down for the price. We are not very picky and know you get what you pay for. The hotel itself was not too bad for the price and the breakfast was not bad either. The problems:
1. Hotwire said you always get accommodation guaranteed for two. They gave us a tiny double bed!? Two people can't sleep in a double! We had to pay $10 per night additional to get a king.
2. Worst of all they was trafficking of substances for money through car windows being done right in front of the lobby. There was a "people" trade going on as well. I am so glad it was just my wife and myself and not the kids. We would have made a run for it. One of the "workers" of the parking lot was sitting in the lobby when we would come out with a t-shirt that read "[--] milk, got pot." Nice...
DO NOT GO TO THIS HOTEL. Hotwire should be ashamed. We only used Priceline the rest of our 2 week vacation through the USA and have never had a problem. Priceline gives it 1 star and we would never go. Hotwire gives it 2.
I enjoyed my stay here. Close to Mall, restaurants, cinema and highway to downtown Grand Rapids. Staff was great. Rooms very clean. Internet was a little slow but not enough to keep me away next time. Price was very affordable as well.
I was traveling for business and had a handicapped co-worker with me. This hotel has no elevator and it was very difficult getting him up the stairs to the room. Room was ok, but had maintenance and deep cleaning issues. Surrounding businesses such as food options etc. are very good. Access to the highway was quick and easy.
I arrived past midnight was greeted by a very friendly, awake and competent staff member.