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“Central in Beer City USA”
Review of CityFlatsHotel

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CityFlatsHotel
Ranked #16 of 49 Hotels in Grand Rapids
Certificate of Excellence
GreenLeadersGold level
Newcastle, UK
Level Contributor
88 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
“Central in Beer City USA”
Reviewed 10 December 2013

Stayed here for a flying 48 hour visit in October 2013.
Parked right outside the front door for free on a Sunday, then just popped a few quarters in the meter at 8am on Monday morning 'till we were ready to move the car to the parking garage around the corner - meaning 1 night free parking!

Hotel was clean, bright and modern.
Large rooms with spacious bathrooms, plenty of towels and good products.

The hotel is within easy circualr walk of Brewery Vivant, Founders, Hop Cat and Grand Rapids Brewing Co.- theres a crawl for you!

Breakfast was pretty minimal - probably take it as a perk not a reason for staying here. Plenty of decent breakfast places in G.R. (try Wolfgangs)

Certainly would stay here if we visited again from England.

Room Tip: High up away from street noise.
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  • Stayed October 2013, travelled as a couple
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Helpful?
Thank gst1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityFlatsHotelGR, Public Relations Manager at CityFlatsHotel, responded to this review, 11 December 2013
Thank you for staying with CityFlatsHotel - Grand Rapids on your visit. We hope Beer City lived up to its name and you were able to try some great local brews! We would love to have you again if you ever make it back to Grand Rapids. Cheers!
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222 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (69)
Date | Rating
  • English first
  • French first
  • Any
English first
Clarkston, Michigan
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 December 2013

I've stayed at every hotel in downtown Grand Rapids and this is the best. It's centrally located which makes it easy to get to all the nice shops and restaurants and the staff and rooms are great. One thing that I dislike about hotels is the old carpeting and fixtures, but at this hotel the floors are cork and the fixtures modern, which lends a sense of cleanliness I've never felt before. It was an amazing experience, from great views of the holiday lights to the fantastic staff that welcomed us and provided great information and service.

  • Stayed December 2013, travelled with family
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Helpful?
Thank Marcus P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityFlatsHotelGR, Public Relations Manager at CityFlatsHotel, responded to this review, 11 December 2013
Thank you so much for staying with us and writing such a nice review. We are very happy you had such a great experience. I will be sure to pass your compliments along to our staff. Thanks again!
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Cadillac, Michigan
Level Contributor
160 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 8 December 2013

We travel to Grand Rapids several times a year, to shop or for a getaway weekend. We'd never heard of CityFlats until we saw the reviews on TripAdvisor, so we gave it a try and we were not disappointed. It's in a central location, so it's easy to walk to museums, restaurants and other attractions. Parking is handy, and you can get from your car to the hotel without going outside (and inexpensive too, especially if you're used to parking fees in for example Chicago). The hotel itself has a very contemporary, minimalist design -- if you're looking for overstuffed chairs and lots of "stuff" this is not the place for you. The restaurant and bar are very comfortable - we enjoyed a glass of wine and an appetizer on arrival and breakfast the next morning. The room was very clean, and the staff very attentive and accomodating. And the comments of other travelers about the comfortable beds are right on -- we had a great night's sleep.

Room Tip: We enjoyed a room that faced Monroe Center Street, especially with all the Christmas lights at night...
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Green Features: This hotel is about as eco-friendly as they come, right down to cork floor tiles in the room.
  • Stayed December 2013, travelled as a couple
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Helpful?
Thank DJP1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave W, Public Relations Manager at CityFlatsHotel, responded to this review, 9 December 2013
Thank you so much for choosing CityFlatsHotel - Grand Rapids. Great to hear you had a pleasant stay and were able to try something new while visiting GR on your shopping trip. The city did a wonderful job with holiday decorations this year, we're happy you could enjoy them! Thanks for your review and Happy Holidays!
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London
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 9 November 2013

Wonderful hotel in the centre of Grand Rapids. I travel often to this city and I always choose to stay at The City Flats. The rooms are spacious and clean with a contemporary modern feel. The beds are amazing, the best night sleep ever! The staff are very friendly and helpful. The bar and restaurant area is relaxed and comfortable, the perfect place for a evening drink after a busy day of meetings. I would definitely recommend.

Room Tip: Some of the lower level rooms near the front of the hotel can be a little noisy. The rooms on the hi...
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  • Stayed September 2013, travelled on business
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Helpful?
Thank JenPLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave W, Public Relations Manager at CityFlatsHotel, responded to this review, 5 December 2013
Thank you for choosing CityFlatsHotel - Grand Rapids. We truly appreciate your comments and will pass along your compliments to our staff. Hopefully you will be able to visit Michigan again in the future and enjoy the hotel!
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Evanston, Illinois
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 November 2013

When we decided to go to Grand Rapids for the weekend, we were excited to find a hotel going for LEED certification. We were accommodated for early check-in. Rooms were very nice once we figured out the lights. They had explained on check-in that there is a master on/off near the door, but it still took a bit of a learning curve to figure it out. We loved the lights under the bed. We were surprised that it seemed as if they gave us new towels even though we had hung ours up, but maybe they just folded them really well. We were also surprised there wasn't more education about being green, for example, the toilet was dual flush, but if you hadn't travelled in Europe, you might not understand the two buttons on the wall. Also there was no separate garbage receptacle for recycling in the room, but maybe they separate later. We saw in another review that bed was great, for us it was a little soft. Staff was great. Parking is easy but if you don't need in and out privileges, there are cheaper alternatives close by. Great location, so walkable. We didn't try the little restaurant downstairs, but looked good and affordable. Would stay here again. One other side comment..I think they need to change the color of the font on their website. The light gray is very hard to read.

Room Tip: Rooms overlooking the street are a little smaller but have a great view. We chose a larger room in t...
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Green Features: I already mentioned this above….not sure if they gave us new towels, which wouldn't be environmentally friendly, no separate recycling garbage container in room, dual flush toilet, a master on/off light switch, appreciated the eco decorating materials
  • Stayed November 2013, travelled as a couple
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Helpful?
Thank JudyM923
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave W, Public Relations Manager at CityFlatsHotel, responded to this review, 21 November 2013
Hi JudyM923,

Thank you for staying with us, we are glad that you enjoyed your time with us here in downtown Grand Rapids. We appreciate you taking the time to send us your feedback and we want you to know that we do have a sorting system for items that can be recycled. We are also in the process of sourcing a waste receptacle for our guest rooms that has one section for recyclable items and another refuse. Thanks again and we all look forward to welcoming you back at a later date.

Regards,
Dave W.
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chicago, illinois
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 October 2013

Just returned from a weekend stay in Grand Rapids --- great city. This was our first stay at the CityFlats Hotel & I was very impressed. Modern / trendy decor was very appealing ---the bed was INCREDIBLY comfortable. Hotel was very clean! The best part of the hotel was the staff -- from the minute we walked in the door, they were friendly, helpful & quite frankly --- fun! Loved sitting at the bar chatting with the bartender. Food in the morning was very good. Overall experience is a two thumbs up -- would definitely stay again! And, we would recommend this hotel to others.

Green Features: I travel quite a bit, so I am very appreciative of the fact the hotel uses environmentally friendly materials -- from the bathroom soaps to the materials used for decorating/flooring ---- EXCELLENT.
  • Stayed October 2013, travelled with family
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Helpful?
Thank IllinoisSharon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave W, Public Relations Manager at CityFlatsHotel, responded to this review, 5 December 2013
Thank you so much for taking the time to write a review. We are glad to hear you enjoyed staying with CityFlatsHotel and had such a fun time. Safe travels!
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Mingo, Iowa
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 October 2013

We spent 3 nights at the 125 year old Grand Hotel just before staying at City Flats. What a contrast! It took us about 10 minutes to "get it" about this hotel. We loved the Grand Hotel and equally loved this hotel. Parking was a snap, manager and staff we wonderful, restaurant was excellent. Hi tech and modern are understatements, but it was still great. BTW, location couldn't be beat if you need to be downtown.
One additional comment. Don't know what they did with the beds, but they were heavenly.
Would we stay there again? In a heartbeat.

Room Tip: Upper floor as none of the floors have carpeting
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Green Features: This hotel is the most "green" hotel I have ever experienced. But...done in a classy way and it DID NOT intrude on the comfort or livability one bit.
  • Stayed September 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Larry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dave W, Public Relations Manager at CityFlatsHotel, responded to this review, 9 October 2013
Thank you for such kind words! We are so happy you had such a nice stay and were able to try something a little different. Hopefully your travels bring you to Grand Rapids again soon! Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about CityFlatsHotel

Property: CityFlatsHotel
Address: 83 Monroe Center St NW, Grand Rapids, MI 49503-2908
Phone Number:
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #16 of 49 Hotels in Grand Rapids
Price Range (Based on Average Rates): ££
Hotel Class:3 star — CityFlatsHotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
CityFlatsHotel - Grand Rapids is located in the heart of downtown Grand Rapids, MI. Built in 1874 this renovated building was once the famous Fox's Jewelry and is now Grand Rapids only LEED Gold certified hotel. Built entirely from local materials and renewable resources, our hotel prides itself on being the first eco-friendly hotel in the Midwest. With just 28 rooms, we offer an intimate stay for all our guests. Cork floors in every room, exposed brick, free wireless Internet, spacious walk-in showers, and notoriously comfy beds are just a part of the CityFlatsHotel experience. We accommodate all guests, whether you're looking to book a room, host a corporate event, or hold a wedding reception.On the first floor you will find CitySen Lounge serving lunch, dinner, weekend breakfast, and offering Happy Hour specials daily from 4PM-7PM. You will also find CityBru Coffee, located in our lobby, open 24 hours. Please stop by and see what we have to offer! ... more   less 
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