This hotel is really old, dilapidated, and smells terrible! 2 steps into the lobby and you can smell there is a mold/mildew problem in this hotel! If you are sensitive to mold, you'll NEED to go elsewhere. If you're not particularly sensitive to it, these rooms are a bed behind a door with a bathroom. Don't expect anything else! We paid $65 for our room thru Priceline. If we'd booked directly with the hotel it would've been $50. What a gammit! But, $50 still would've been too much! The area is decent, not ghetto, but not high class, either. The hotel photo that shows a game room is false advertisement. There are 3 fitness machines in that space to make up the fitness center. That's it. The lady at the desk was very friendly, but said the person working the shift before hers had made a lot of mistakes so they didn't know what rooms had people in them and what rooms were vacant. We were given a room that was already occupied, as had another customer that was checking in the same time we did. We got back to the lobby and by then it was full of people wanting rooms and the situation was highly comical! Comical, in that, it's so utterly ridiculous, what can you do but laugh? It wasn't the fault of the lady working the desk...she was doing her best to minimize a terrible situation. We finally got a room, and although the room was dark and dingy, it was spacious and seemed clean, meaning there were no bed bugs, the sheets were clean-but super thin material and they came off the corners of the bed during the night, and the bathroom was ok. There was mildew around some of the tiles in the shower, but it's nothing that was so terrible I couldn't use the shower, but I certainly wasn't inspired to stay in the shower long! The beds were hard as bricks, and the pillows were about the same. Thankfully, I had my own pillow with me, because the hotel pillows physically hurt to lay on! The tv in the room occasionally came in clear, but most of the time was a very fuzzy picture. The walls are very thin so you hear any noises from surrounding rooms! Not fun at 6am when there is a room with 3 or 4 kids next door to you! Breakfast was a few bagels and a waffle maker, with an empty coffee pot with no one around to make more, so we went down the street to McDonald's. Overall, the room is functional and nothing more. Don't expect any pleasantries and you won't be disappointed. The hallways are very dimly lit, smell atrocious, and walking down one for 10 seconds gave me very bad vibes! There's an overall creepy feeling to the hallways that made me want to spend as little time in them as possible. There's very little safety with this hotel. All the entrances are open for anyone at anytime to come in. Couple that with the dim, flickering hallway lighting and this hotel is simply not safe! Stay elsewhere if you can! It was the only hotel on the west side of Michigan that had any rooms available. If not for that, we would've left, despite paying for the room and knowing we wouldn't get a refund from priceline. Adding to the creep factor of this place, the alarm clock in our room went off at 3 am and shut itself off after 10-15 seconds. We checked the next morning and saw that it wasn't set to go off at all! Add that to the bad vibes in this place, and I'll not be returning to this hotel!
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- Also Known As:
- Knights Inn Grand Rapids Hotel Grand Rapids
- Grand Hotel Rapids