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“Very Nice!”

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Comfort Suites South
Ranked #15 of 48 Hotels in Grand Rapids
Certificate of Excellence
Remington, Indiana
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very Nice!”
Reviewed 31 March 2014

The motel was in very nice condition. The rooms were clean and comfortable, and the staff was friendly and they truly desired to be helpful. It was a great experience! The amenities were really nice. Indoor pool, and whirlpool were clean and well kept. They even had a sauna! If we are in Grand Rapids again, we will definitely stay there!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sparky0829
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete F, General Manager at Comfort Suites South, responded to this review, 1 April 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

I will pass your kind words onto my staff.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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142 reviews from our community

Traveller rating
    79
    46
    11
    3
    3
See reviews for
56
36
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21
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Chicago, Illinois
Level 4 Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 February 2014 via mobile

This is no hotel, it is a kids playground. 24/7 with kids running down the halls and slamming doors. The rooms are average and service is non-existent. Furniture is a bit out dated. No restaurant options but a vending machine. Easy access to the highways.

Stayed February 2014, travelled with friends
Helpful?
1 Thank bigbrownpumpkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete F, General Manager at Comfort Suites South, responded to this review, 25 February 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations.

If you would have brought your concerns to the attention of my staff, we would have done everything within our power to have addressed the issue.

Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 6 February 2014

Close to major byways. Close to the Division street superstores of RV dealers. Campers world across the street.our dealer TerryTown less than a mile. Dry township on Sunday.
Pool area very clean sauna also. Microwaese in rooms. Desk has frozen food if you need a snack. Johnny pizza king ad on RM key a great find. Had our pet just a $10 RM charge. Breakfast from 6:30-9:30 very clean well attended. will stay again

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scubachevy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete F, General Manager at Comfort Suites South, responded to this review, 10 February 2014
Thank you for taking the time to complete a review regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rudyard, Michigan
1 review
Reviewed 4 January 2014

My dog and I stayed a night between Christmas and New Years, the staff was helpful and friendly, the room was clean and comfortable- pretty much everything you could ask for. And they have an awesome AAA discount.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete F, General Manager at Comfort Suites South, responded to this review, 6 January 2014
We would like to thank you for taking the time review our Hotel.

Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 December 2013

Excellent choice for business travelers! Friendly and helpful staff, clean and comfortable rooms, and quiet HVAC and total environment. Good location, convenient to restaurants and shopping as well. Great value.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leigh P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete F, General Manager at Comfort Suites South, responded to this review, 23 December 2013
Thank you for taking the time to complete a review regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Hope you have a Wonderful Holiday Season....
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan, United States
1 review
Reviewed 23 November 2013

I stayed at this hotel last night to go to a concert in Grand Rapids. The room was spacious and nicely decorated. It was very clean, and the beds were firm but comfortable. This hotel was very quiet, and the only sounds we heard the whole time were doors opening and closing. No voices, no highway.. we slept like babies! We did not use any of the amenities, but the lobby and breakfast area were very nice, and looked newly renovated. Mari and (I believe her name was) Sara were very friendly and helpful. I was extremely pleased with the whole place and would definitely stay in this hotel again!

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ajcljb87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete F, General Manager at Comfort Suites South, responded to this review, 25 November 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Saint Lucie, Florida
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 November 2013

I would like to start by recognizing Mari, as she was truly a pleasure to know and provided excellent assistance. This hotel is quiet, clean and family friendly. Located right off the expressway, it is ideal for family weekend reunions. I will definitely return to this hotel when it is time for another family gathering.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pete F, General Manager at Comfort Suites South, responded to this review, 13 November 2013
Thank you for taking the time to review your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites South

Property: Comfort Suites South
Address: 7644 Caterpillar Ct SW, Grand Rapids, MI 49548-7203
Phone Number:
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Grand Rapids
#6 Business Hotel in Grand Rapids
#11 Family Hotel in Grand Rapids
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites South 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The Comfort Suites® South is conveniently located just 10 miles south of downtown Grand Rapids on Highway 131. This Grand Rapids hotel is close to area attractions like the Van Andel Arena, Craig's Cruisers Family Fun Center, the John Ball Zoo, the Gerald R. Ford Museum, the DeVos Place Convention Center and Grand Valley State University. Your Morning Breakfast is full of hot and delicious options making breakfast at Comfort Suites South the perfect way to start your day. Enjoy our free hot breakfast featuring eggs, meat, yogurt and fresh fruit, cereal and more, including your choice of hot waffle flavors! If you're leaving early, a Your Suite Success™ Grab & Go bag is available for the two hours prior to breakfast. Pets are welcome for an additional fee. Whether traveling for business or pleasure, the Comfort Suites South is a great place to stay when visiting the Grand Rapids area. ... more   less 
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Also Known As:
Comfort Suites Grand Rapids
Grand Rapids Comfort Suites

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