Had trouble with my room and management did not seem to care. No competence my room was given away, I asked for an early check in but did got there at 6pm and room was still not ready. Room was dirty, found hair on the bed and in bathroom. Hot tub too small. Rules were not enforced and people drinking in the hot tub lifeguards did not seem to care. Brought up issues to the Manager and she refused to talk to me.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Grand Rapids South, . Home of The Little Dip splash pad. We are conveniently located adjacent to the Crossroads Banquet and Conference Center (full bar service) (4,000 sq. Ft.) Perfect for the small corporate meeting or up to 280 person wedding and social receptions. Also within minutes of major attractions, downtown Grand Rapids, Gerald R. Ford Museum, Metropolitan Hospital, Fredrick Meijer Gardens, Van Andel Arena and DeVos Convention Center. The Holiday Inn Express Hotel & Suites Grand Rapids-South represents the latest in design standards. Come stay with us and experience a new level of accommodations and service. This hotel offers 79 guest rooms which include two-room suites and a two- story spiral staircase room. All rooms include a refrigerator, microwave, and free high-speed wired and wireless Internet access. Hotel amenities include free deluxe breakfast bar, indoor splash pad, activity pool, and a vortex pool. The hotel has a business center open 24 hours, game room, fitness center, 2,000 sq. Ft. Of meeting rooms, 100% non-smoking rooms, hearing and visually impaired and handicap accessible guest rooms.To reserve birthday parties please contact the hotel direct. ... more less
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- Also Known As:
- Holiday Inn Express South Hotel Grand Rapids
- Holiday Inn Express Grand Rapids
- Holiday Inn Grand Rapids
- Grand Rapids Holiday Inn