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“Very Nice Hotel”

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SpringHill Suites Grand Rapids Airport Southeast
Ranked #23 of 49 Hotels in Grand Rapids
Certificate of Excellence
Reviewed 4 March 2014

This hotel has very comfortable beds and a decent breakfast in the morning included. It is conveniently located to the GRR airport so it works well if you have a very early morning flight to catch the next morning. It's address is a little deceiving as it is not located right on 28th St. It is actually located behind the Target store. Which is the first light just west of the exit off of 96.
I have stayed here a couple of times and the hotel staff have always been very friendly and helpful.

Room Tip: Both rooms I have stayed in have been quite and were located on the West side of the hotel.
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  • Stayed: February 2014, travelled on business
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Thank michigandollie_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonGRAirport, Public Relations Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this reviewResponded 16 March 2014

Thank you for your review. We are happy to hear that you keep coming back to stay with us and that you enjoy our beds and our staff. We are pleased to hear it is convenient for you that we are located near the airport. Hope to see you the next time you are in the area.

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113 - 119 of 201 reviews

Reviewed 28 February 2014

I stayed here for business one night and it was a great stay. The room was warm despite the -10 windchill and quiet as it's on a side road. Can Be tricky to find, so use gps. There's a nice bar in the lobby and a "cafe" that sells pop snacks and microwave meals. All rooms have microwaves which is handy. the exercise rooms was nice but there was only one treadmill and one elliptical. Overall a typical marriott property - very safe clean updated efficient.

Stayed: February 2014, travelled on business
Thank PatienceWonderful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonGRAirport, Public Relations Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this reviewResponded 16 March 2014

Thank you for taking your time out to tell us about your recent stay with us. We are pleased to hear you were able to enjoy our fitness center and you enjoyed your stay with us. We hope to see you the next time you are in the area!

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Reviewed 10 January 2014 via mobile

We stayed 2 nights. It appears they're in the process of a remodel?? Did not use the pool or gym and breakfast was average. My family and I already have another stay planned. Rates are reasonable and through www.marriott.com various packages makes for a great deal.

Stayed: January 2014
1  Thank tipofthemit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonGRAirport, Public Relations Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this reviewResponded 29 January 2014

Thank you for your 5-star review. We were going through some remodeling on our rooms during the time of your stay, we hope it did not inconvenience you or your family. Can't wait to see you soon!

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Reviewed 8 January 2014

The staff of Springhill Suites helped me through a very stressful trip. Everyone was so professional and kind. One in particular, Rob, helped at a time of great need when he personally drove me in his car to a friend's wedding after it looked like I would have to miss it due to problems with the taxi service. I stayed during a massive snow storm, when flights out were being canceled, leaving me stranded in Grand Rapids. During that time, the staff of the Springhill Suites did all they could to help me in my plight by recommending different travel options and making sure that my stay with them was as stress-free as possible. I will be eternally grateful to them.

  • Stayed: January 2014, travelled solo
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Thank tnguyen6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonGRAirport, Public Relations Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this reviewResponded 15 January 2014

Thank you for your 5 star review and for taking time out to tell us about your stay. We are happy to hear that Rob was able to ease your mind after a long stressful day. We will make sure he sees your comment. We appreciate the feedback and hope to see you the next time you are in the area!

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Reviewed 3 January 2014

We stayed here for one night on points prior to an early morning flight out of GRR. The hotel is quite far off 28th Street and you won't see it from the street, so just drive toward Cosco and Target and look for a tiny hotel sign on the left, then follow that. The lobby/bar/breakfast area is spacious. Our room was the typical SpringHill Suites room. There was a living room/sitting area with a couch and desk, small sink, mini fridge, and microwave. Then there was the bedroom, which is open to the living room area, no door to separate. The bedroom is also open to the bathroom sink area, no door to separate. The toilet and tub/shower is in a separate room, which was large. However, even though the room was large the toilet was right next to the tub/shower, so much that shower curtain touches the toilet. Then the toilet paper is located on the opposite wall, which is impossible to reach unless you have extremely long arms. This bathroom was poorly designed.
Breakfast is complimentary and has many choices: muffins, bagels, cereals, and fruit.
Also, the location to 28th Street is great for shopping and lots of restaurant choices.

  • Stayed: December 2013, travelled as a couple
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Thank lithlith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonGRAirport, Public Relations Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this reviewResponded 8 January 2014

Thank you for taking your time out to tell us about your recent stay in our facility. We apologize about the awkward placement of our bathrooms toilet paper dispenser and are sorry it was an inconvenience for you. We will definitely look into trying to change that around. We hope you will come see us again in the future.

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Reviewed 26 November 2013

The rooms are updated and are decent size for the price you pay. One perk, is the location. It is very close to a lot of restaurants and stores on 28th street. Also, their complimentary bfast has a good selection (eggs, waffles, yogurt, fruit, sausage, bagels...). Definitely worth the price. Will be back next time we are in GR.

  • Stayed: November 2013, travelled with family
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1  Thank Josh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonGRAirport, Front Office Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this reviewResponded 29 November 2013

Thank you for taking your time out to tell us about your stay! We are so happy you enjoyed your stay with us and are pleased to hear you will return. See you soon!

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Reviewed 2 November 2013 via mobile

We stayed just one night, but had a really nice stay. We were in the third floor and there was construction, but it didn't interfere with our stay. Our kids (3 and 6) enjoyed the pool. I thought everything in the room was in great shape. Plenty of options for breakfast. Great location right off the expressway and behind the Target.

Stayed: November 2013
Thank Trcjmatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SpringHillGRAirport, General Manager at SpringHill Suites Grand Rapids Airport Southeast, responded to this reviewResponded 4 November 2013

Trcjmatt -

Thank you for taking the time out of your day to post about your recent stay at our hotel. I am happy to learn that you and children were able to enjoy our indoor pool and complimentary breakfast. We look forward to having you stay with us the next time you are in town.

Mike McWilliams
General Manager

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Additional Information about SpringHill Suites Grand Rapids Airport Southeast

Address: 5250 28th St SE, Grand Rapids, MI 49512-7704 (Formerly SpringHill Suites Grand Rapids Airport)
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in Grand Rapids
#18 Business Hotel in Grand Rapids
Price Range: £89 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Grand Rapids Airport Southeast 3*
Number of rooms: 109
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Also Known As:
Springhill Suites Grand Rapids Airport Hotel Grand Rapids

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