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“A great place to stay in GR!”

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Country Inn & Suites By Carlson, Grand Rapids East
Ranked #1 of 48 Hotels in Grand Rapids
Certificate of Excellence
Reviewed 13 July 2011

I stayed in the hotel for 3 days. I enjoyed the complimentary breakfast every morning. It was well stocked with fresh fruit, bagels & muffins as well as hot food. The room was clean and the bed was very comfortable...I slept well.

  • Stayed: June 2011, travelled with family
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Thank C0lumbusM0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this reviewResponded 14 July 2011

Thank you so much for taking the time to review our hotel! Its great to hear you enjoyed our breakfast each of the three days you stayed with us. Our breakfast attendants certainly do a great job! I'll be sure to show them your review! They will appreciate it very much. Come back again soon! Artprize is right around the corner.

Sincerely,

Ian Kirkwood
Front Desk Manager

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935 - 941 of 1,023 reviews

Reviewed 11 July 2011

We stayed here for two nights on our way to Indiana. The hotel was clean and pretty quiet. Breakfast was good and was served on real plates with real cutlery, no styrofoam. Restaurants and shopping are all only a few minutes drive away. The pool was nice but in the basement so no natural light. The hotel is only 4 years old so everything was nice and new. The location felt safe and was still close enough to all amenities.

  • Stayed: July 2011
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Thank Mike&MelG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this reviewResponded 14 July 2011

Thank you for your nice kind words; its good to hear you enjoyed your stay. It means a lot to our staff that you took the time to write a review about our hotel. Natural light can be a little difficult down in the lower landing, thankfully we do have extra windows to let in light in the pool area to brighten up the area. Having our amenity items & meeting space on the lower landing away from the guest rooms is a great way to cut down on noises, but I do understand the lighting issue. The only window in the hallway is down at the opposite end of the building. I appreciate your feedback very much. We look forward to seeing you again soon. ArtPrize is just around the corner! It is a great time to visit Grand Rapids.

Sincerely,

Ian Kirkwood
Front Desk Manager

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Reviewed 25 June 2011

The staff and managers of this hotel were very friendly and accomodating. I would absolutely stay here again.

  • Stayed: June 2011, travelled on business
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Thank schu9735
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this reviewResponded 29 June 2011

Thank you for your nice kind words; It's good to hear you enjoyed your stay. We hope to see you in town again soon! ArtPrize is right around the corner.

Ian Kirkwood
Front Desk Manager

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Reviewed 22 June 2011

The quality that we received for the price we paid was outstanding. Rooms were updated and clean, staff was friendly and the daily breakfast was superb. We especially liked the fact that our towels had a clean pleasant smell instead of a harsh chemical smell.

  • Stayed: June 2011, travelled with family
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Thank Fmlyof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_GAMI, Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this reviewResponded 24 June 2011

Thank you very much for taking the time to write a review about our hotel! We're happy to hear you enjoyed your stay. Thank you for your nice kind comments about our staff and property. We value your business very much. Come back again soon! ArtPrize is right around the corner!

Sincerely,

Ian Kirkwood
Front Desk Manager

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Reviewed 20 June 2011

We booked in advance for a two queen bed suite room. We were planning to spend time at the Holland and Grand Haven beaches, but it was cold and stormy. So, we spent lots of time at the hotel. The hotel was perfect with a great staff and clean rooms. We also used the swimming pool. It was great too! If you are spending time in Grand Rapids area, stay here!

  • Stayed: May 2011, travelled with family
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Thank hoosiertravelersnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this reviewResponded 24 June 2011

Thank you very much for your nice kind comments! The pool sure is nice. Having it on a different floor away from guest rooms makes it a definite plus. Sorry to hear it rained/stormed so much during your stay. Come back soon! I'm sure it will be nice and sunny later when Summer is in full swing. ArtPrize is right around the corner.

Sincerely,

Ian Kirkwood
Front Desk Manager

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Reviewed 13 June 2011

An Open House brought us to town, although traffic was down to one lane, getting to the inn took long but getting out of the hotel was a breeze. The hotel always is very welcoming and clean; our room suited our needs. It was quiet and a relaxing weekend all the way around!
If you want a room in a place that does not seem like a "typical" hotel, this is YOUR place to stay!

  • Stayed: June 2011, travelled with friends
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Thank JackieHobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_GAMI, Front Office Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this reviewResponded 24 June 2011

Thank you for your nice kind comments! It means a lot to us that you enjoyed your stay. You are welcome back anytime! The traffic has been a little tough around town. Thankfully the construction should be finished is a couple weeks. Some of the bridges are being expanded. You can always stop by the desk and we will find a route around the construction. It would be our pleasure! Come back again soon!

Sincerely,

Ian Kirkwood
Front Desk Manager

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Reviewed 25 May 2011

We stayed two nights at this location and had a wonderful experience. Ian was at the front desk to check us in and made sure we had everything we needed. We had a king bedroom. I was surprised to see we also had a suite with a fridge & microwave, a couch and chair, and desk. There was a door to separate the bedroom from the suite area. The bed was so comfortable I slept straight through the night.
The hotel offers coffee and freshly baked cookies at all hours. It also has a "lending library" where you can return your book at another Country Inn & Suites location at a later time.
The only request I have is for another mirror in the bathroom, especially a make-up mirror.
Another thing is that the hotel road could be easily missed, as it's directly before a highway ramp. If you are aware of that, it is easy to get in and out of.

  • Stayed: May 2011, travelled as a couple
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2  Thank DJDW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CX_GAMI, Manager at Country Inn & Suites By Carlson, Grand Rapids East, responded to this reviewResponded 26 May 2011

Dear DJDW,

I'm happy to hear you enjoyed your stay! Thank you very much for writing a review on tripadvisor about your experience at our hotel. I appreciate your nice kind comments very much. I will show your review to my other managers. Especially the comment on having a make-up mirror in the room. Thank you for bringing it to my attention. We hope to see you soon, Artprize is right around the corner! Come back again soon, DJDW!

Sincerely,

Ian Kirkwood
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Grand Rapids East

Address: 3251 Deposit Dr NE, Grand Rapids, MI 49546-1465
Phone Number:
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Grand Rapids
#2 Business Hotel in Grand Rapids
#2 Romantic Hotel in Grand Rapids
Price Range: £103 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Grand Rapids East 3*
Number of rooms: 154
Official Description (provided by the hotel):
What is it like to Be Our Guest at the Country Inn & Suites Grand Rapids East? It's a family getaway, with all the comforts of home. It's feeling free to borrow a book from our library, sit by the fireplace, or relax in the whirlpool. It's a hot breakfast that is always free and friendly staff that is always ready to help. But most of all, it's feeling like a guest in our home. ... more   less 
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Also Known As:
Country Inn & Suites Grand Rapids East Hotel Grand Rapids
Country Inn And Suites Grand Rapids East
Country Inn Grand Rapids
Grand Rapids Country Inn

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