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“Somewhat dated” 3 of 5 bubbles
Review of Hawthorn Suites by Wyndham Grand Rapids, MI

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Hawthorn Suites by Wyndham Grand Rapids, MI
Ranked #31 of 49 Hotels in Grand Rapids
Indianapolis
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Somewhat dated”
3 of 5 bubbles Reviewed 12 October 2013

This hotel has a very dated feel. The outside areas are showing some decay. The rooms are clean, but very dull. We had 2 rooms and in one of the 2 rooms the refrigerator was very noisy. The breakfast area is very tightly packed with tables, though the breakfast choices are OK. Also, the check-in procedure took very long.

  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank RestlessinIndy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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627 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Any
English first
Chicago, Illinois
Level Contributor
155 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
3 of 5 bubbles Reviewed 23 September 2013

As others have noted, very friendly staff, agreeable rates, and good beds (our loft "2 bedroom" suite unexpectedly had a king in the bedroom and a queen in the loft). The breakfast compares favorably with places like Hampton Inn. The location on the east beltline is convenient to the east side of the city and there are plenty of nearby options for shopping and dining -- not least the Krispy Kreme shop across the street! However, an overall rating his hard to peg, and I was frankly surprised Wyndham would have one of their brand names on a property needing so much work and where housekeeping seems to need greater attention to detail. The wooden stairs can make neighbors' arrivals and departures quite noisy, a nuisance in the wee hours. Photos show the evidence of bathroom work needed, and failure to fully clean the carpet (vacuum cleaners don't go all the way to the wall). These make you wonder what else they're missing. It also makes you wonder what they do to earn the $50 pet cleaning fee, which unfortunately is not disclosed on some 3rd party reservation sites. We'd return, but would hope for some improvements in these areas.

Room Tip: Fully half the rooms require climbing a flight of steps. Inquire if you have mobility issues that m...
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  • Stayed September 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Morris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hawthorn Suites by Wyndham Grand Rapids, MI

Property: Hawthorn Suites by Wyndham Grand Rapids, MI
Address: 2701 E Beltline Ave SE, Grand Rapids, MI 49546-5914
Phone Number:
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 49 Hotels in Grand Rapids
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hawthorn Suites by Wyndham Grand Rapids, MI 3*
Number of rooms: 96
Official Description (provided by the hotel):
Extended stay property, offers a free breakfast every morning and a free dinner Monday thru Thursday! Pet friendly! ... more   less 
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Also Known As:
Gatehouse Suites Grand Rapids East Hotel Grand Rapids
Residence Inn Grand Rapids
Grand Rapids Residence Inn

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