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“Overall an acceptable stay”

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Hawthorn Suites by Wyndham Grand Rapids, MI
Ranked #31 of 49 Hotels in Grand Rapids
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663 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (51)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Any
English first
Grand Rapids, Michigan
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 20 August 2014

Stayed two nights here on a weekend with my sisters for a scrapbooking weekend retreat. We had the two-bedroom with the loft and full kitchen (unit 624.) We pulled the work desk out of the main-floor bedroom and with that, the dining room table/slab, and the coffee table we had plenty of room for our scrapbooking stuff (plus we brought along a very small table from home.) There were three of us and we didn't feel crowded here at all. Could not control the air conditioning through the "auto" on the thermostat so we just had to turn it on and off. No big deal. (We set the auto to 70 degrees and woke up in the middle of the night with the temp down to 60 as the air didn't shut off.) Good variety of breakfast--scrambled eggs, sausage, waffles, oatmeal, fruit, toast, bagels, etc. The pool looked nice but we did not use it.

Room Tip: Just be aware there are several buildings and no elevators to the second floors.
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  • Stayed August 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank vacationlover1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ami T, General Manager at Hawthorn Suites by Wyndham Grand Rapids, MI, responded to this review, 30 August 2014
Dear guest,

Thank you for sharing your review. We appreciate you including us in your sister weekend getaway. I am delighted to hear that your room fit your needs and that you enjoyed the various amenities provided including the fantastic full hot breakfast. I have informed our maintenance staff of the issues with the thermostat and will get that addressed right away.. Thank you for again for the review and look forward to welcoming you back next time you are in the area!

Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 August 2014

We stayed at the Hawthorn Suites by Wyndham, Grand Rapids for 5 days and had a wonderful stay. Although our suite faced the Beltline, and there was some night-time roadwork going on, it was quiet. The suite was clean, and fresh-looking, the beds comfortable, low motion. The staff - front desk, dining area and maid service were helpful and polite. Cleaning staff were especially cheerful. Breakfast, included, was more than sufficient. In all we had a great stay in a good spot. Suburban, miles of malls, easy access to downtown, sights and shopping.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank BethPeartWeekes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ami T, General Manager at Hawthorn Suites by Wyndham Grand Rapids, MI, responded to this review, 30 August 2014
Dear guest,

Thank you for your wonderful review of our property. Reviews such as your is such a fantastic motivator for us and I will delight in sharing your comments with the rest of my team. Our staff works very hard to provide each guest with a positive hotel stay; but with guests such as yourself, we can hardly call it "work" at all! It was a pleasure to have you with us and we hope to wlecome you back next time you are in town!

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hawthorn Suites by Wyndham Grand Rapids, MI

Property: Hawthorn Suites by Wyndham Grand Rapids, MI
Address: 2701 E Beltline Ave SE, Grand Rapids, MI 49546-5914
Phone Number:
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 49 Hotels in Grand Rapids
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hawthorn Suites by Wyndham Grand Rapids, MI 3*
Number of rooms: 96
Official Description (provided by the hotel):
Extended stay property, offers a free breakfast every morning and a free dinner Monday thru Thursday! Pet friendly! ... more   less 
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Also Known As:
Gatehouse Suites Grand Rapids East Hotel Grand Rapids
Residence Inn Grand Rapids
Grand Rapids Residence Inn

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