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“It was okay.....”

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Courtyard Grand Rapids Downtown
Ranked #14 of 49 Hotels in Grand Rapids
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“It was okay.....”
Reviewed 4 August 2011

The hotel was just average. The staff wasn't overly helpful. Rooms were clean and just a traditional room...nothin special. We paid almost $200.00 for one night with parking which was a little expensive in my opinion. I would probably check in to other hotels on my next stay.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jcoff2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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352 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Pittsburgh, Pennsylvania
Level Contributor
73 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 30 July 2011

Stayed overnight (Friday-Saturday). The Courtyard is located in Downtown Grand Rapids, convenient to the night life (however much of it is in GR). The building is a bit weird in that it shares the location with an apartment complex. The parking is pretty reasonable for a city hotel at $11/night. Big-screen LCD TV with the hookups for a laptop, Internet is free, but unreliable - the only ding on this place, really. GR isn't much of a vacation spot, but for business and a night stop-over can't beat it. I wouldn't pay more than $100 for this room, though. Oh yeah - my room's windows faced the street which made it a little loud.

  • Stayed July 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank highlanderfil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bronxville, New York, USA
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 28 July 2011

We stayed here for two nights. Excellent location and exactly what I expect from a no-frills hotel. Nice rooms, free wi-fi, fast check-in and check-out, helpful front desk. What more can you ask for? Excellent value, would stay here again.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank sport10010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oakland County, Michigan
Level Contributor
251 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 18 May 2011

I surprised my Mom with a little trip to Grand Rapids for the Kenny Chesney concert on Mother's Day weekend. This hotel was perfectly located downtown, within walking distance from the Van Andel.

Upon arrival, there was a short line to check-in, but the the gentlemen working the front counter minimized the line in no time. Very professional, helpful and friendly. We were directed to the parking garage, that cost $11.00 to park (not in and out parking, an $11.00 token is given to you at the front desk and the charge added to your itemized bill). I thought that could have been included in the room cost, but I am aware that hotels in bigger cities often change an additional fee, so it was not all that surprising.

The room itself was very modern, incredibly clean, roomy and had an excellent view overlooking the city. We were in room #517, two queen size beds and the rest of your common amenities. The hallways and elevator wells were also very well kept and maintained. Clean, clean, clean.... love it!

We didn't waste anytime checking out the city a bit, "The B.O.B." (Big Old Building) was directly across from the hotel and offered many dining options, but a reservation is definitely recommended. We were able to get into "The Monkey Bar" that offers small plate "meals". Didn't take long for us to notice that in the parking lot, they were hosting a pre-party for the Kenny concert, so that is where our afternoon was spent. It was excellent to have the hotel so close by to drop off our purchases, change and get over to the Van Andel. There are walkways that connect to various hotels. It was nice to have this option after the concert, as the walkway seemed a lot less congested then the sidewalks below.

Check out was noon, another bonus! No check out procedure, as long as you checked in with your debit/credit card, you are good to go. They slipped a copy of the bill under the door for my records.

There is a cafe and bar off the lobby that offers a full menu. Also a limited Starbuck's beverage menu is offered.

Great time, will be back.

Room Tip: I called the hotel direct.
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  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dmacnmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greensburg, PA
Level Contributor
203 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed 13 April 2011

Great location in downtown, walking distance to the art museum and shops and restaurants. Very large rooms, nice workout room and pool. Free wireless and Starbucks in the lobby.

Room Tip: Ask for a larger double
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  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank frieda-f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horsens, Denmark
Level Contributor
286 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 10 March 2011

Stayed there for three nights with colleagues. I have stayed there a couple of times back in 2002-2005 and the lobby and restaurant area has been refurbished since.
We arrived late Saturday night and the receptionist was fast and attentive. The hotels own parking lot was full, so I got a ticket for the nearby parking space for the J.C. Marriott.
The rooms were as I remember them - spacious and clean.
They have been fitted with new, large flats-screen TV's and the beds are luckily the same good quality.
Bathroom and the room itself was spotlessly clean and the working space was good - complete with a pull-out desk space.
After a quick bite at Friday's at the other side of the rod, I enjoyed a good night's sleep despite the jet lag.
Breakfast is no longer the buffet I remember - it's more like a café, which is serving light meals during the day and in the evenings. The waiters are attentive, but the kitchen lacks somehow a bit in speed and coordination. In my opinion a pre-dinner drink, the dinner and thin beer for the meal should be served in a natural order - not all at the same time - luckily my order was a Chicken Caesar, which couldn't go cold.
At breakfast my colleagues had to wait 10 minutes for just some toast and jam.
The amenities includes a pool, which according to my travel companions was really good.
The WIFI is free and works fine. I'm just wondering why you're not asked if you will use it and then be provided with login and password. I started the WIFI according to the instructions in the room and ended up with a screen requiring login and password. Back to the reception to get it.
The price for three nights, including parking is OK for a standard business hotel - and since the location is good and well within walking distance from quite a number of good restaurants, I'll recommend the place for a no-frills stay.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LarsDane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lafayette, Indiana
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 February 2011

Hotel website does not reflect accurate pricing or correct information.

  • Stayed February 2011, travelled on business
    • Value
Helpful?
Thank Ohwell123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard Grand Rapids Downtown

Property: Courtyard Grand Rapids Downtown
Address: 11 Monroe Ave NW, Grand Rapids, MI 49503-2662
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Grand Rapids
#10 Business Hotel in Grand Rapids
#12 Family Hotel in Grand Rapids
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Courtyard Grand Rapids Downtown 3*
Number of rooms: 214
Reservation Options:
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Also Known As:
Courtyard By Marriott Grand Rapids Downtown Hotel Grand Rapids
Grand Rapids Marriott
Grand Rapids Courtyard

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