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Reviews (405)
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All reviewsvan andel arenagreat locationbistro restaurantvalet parkingwalking distancedirectly across the streetself parkper dayrestaurants and barsjw marriottfront desk staffvalet serviceart prizeenjoyed my staynice roomking suiteup to date
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Reviewed 28 June 2014

While there are more expensive options in downtown Grand Rapids, the Courtyard offers very comfortable rooms in a convenient location. While walking on street level or using the elevated walkway, you are close to where you may need to be. Parking is easy in, easy out if you need to drive. Recommended.

  • Stayed: June 2014, travelled on business
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Thank TomHustad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

The room was clean with an extremely comfortable King sized bed. The only issue with the room was that the water did not get very hot- my significant other and I both had to take luke-warm showers at best. Despite this, we had an amazing time in Grand Rapids. The staff was extremely friendly and even wished us a happy anniversary- which added a special touch to our trip.

The hotel has a great location and the staff offered suggestions (and maps) for dinner locations. We had a wonderful time and I know we will be back again in the future!

  • Stayed: April 2014, travelled as a couple
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Thank Kara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elida O, Manager at Courtyard Grand Rapids Downtown, responded to this reviewResponded 25 June 2014

Dear Kara,

Thank you so much for choosing to stay with us on your anniversary! I am so glad that you got to enjoy all the great things our hotel has to offer, from our great location to our fabulous rooms. We sincerely apologize for the water issues you encountered during your stay. Thank you for noting our staff – we are so fortunate to have dedicated staff members. We look forward to your next stay with us!

At your service,

Elida

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Reviewed 17 June 2014

This is our portal to downtown Grand Rapids. Across from the Bob. On the raised skywalk right into the Van Andel arena. No traffic, no weather worries. The hotel has all the rest. Amenities, service and great staff. Comfortable beds!

Room Tip: High floor great view of the city or the serenity or the river. Both great.
  • Stayed: February 2014, travelled as a couple
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Thank tenaj6835
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elida O, Manager at Courtyard Grand Rapids Downtown, responded to this reviewResponded 20 June 2014

Dear Valued Guest,

Thank you so much for choosing to stay with us and for sharing valuable tips on TripAdvisor for future guests. We are so glad that you got to enjoy our wonderful location, as well as the skywalk we love so much, especially during the cold or rainy times of the year. Thank you again for staying with us and we look forward to hosting you again in the future.

At Your Service,

Elida

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Reviewed 14 June 2014

I stayed here for one night on in June 2014 for business travel. Both the lobby and the room were clean and well maintained and the staff was friendly and eager to assist with directions to nearby restaurants. I stopped in the lobby bistro for coffee and found the staff to be super friendly.

My room had a microwave stacked on top of a dorm-style refrigerator stuck in a corner, which looked odd and I felt it cheapened the room a bit. When I arrived in the room the thermostat was set to 54, and since the windows didn't open, it remained chilly in the room for my entire (one night) stay.

  • Stayed: June 2014, travelled on business
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Thank StevenGause
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elida O, Manager at Courtyard Grand Rapids Downtown, responded to this reviewResponded 16 June 2014

Dear Steven,

Thank you so much for choosing to stay with us on your recent business trip to Grand Rapids. We appreciate your kind words about the cleanliness of our rooms, and the friendliness of our staff. I am glad that you got to enjoy our close proximity to restaurants and entertainment downtown. We highly value your feedback, and will use this information when evaluating future enhancements. We hope to get the opportunity to host you again in the future.

At your service,

Elida

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Reviewed 31 May 2014 via mobile

Beautifully clean hotel, situated nicely in downtown with a lot of nearby action. Don't really care for paying to park when a guest at the hotel. If parking was included, would have been a 5 (excellent). Even with the parking charge, still recommend.

Stayed: May 2014, travelled on business
Thank Picklehead13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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