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“comfort and convenient”

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Homewood Suites by Hilton Grand Rapids
Ranked #8 of 48 Hotels in Grand Rapids
Certificate of Excellence
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“comfort and convenient”
Reviewed 5 August 2014

Had a great stay at this hotel. The room was fantastic, full kitchen and a real suite. I really love that you can close off the bedroom from the living room/kitchen area. The breakfast was one of the better I've had in a hotel that includes it in the price of the room.

  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Markkernohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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510 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 August 2014

We stayed 4 weeks at this hotel while our daughter attended summer camp in the area. I cannot say enough about the helpfulness, kindness, and professionalism displayed by the staff at this Homewood Suites! Everyone was always ready with a smile and a hello, from the front desk, food service staff, maintenance crew, and housekeeping. They made our family feel so welcomed, and really went above and beyond to make sure that we had everything we needed. Because of the staff, this was honestly the best hotel stay we have ever had. We will definitely stay here any time we are in the area, and we look forward to seeing everyone again!

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank Billie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, United States
Level 3 Contributor
11 reviews
5 hotel reviews
Reviewed 4 August 2014

We visited as a family and had a great stay at the Homewood Suites in Grand Rapids. The facilities were very good and the staff were simply wonderful Nothing was too much trouble - we had a real 5 star experience there.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Champaign
2 reviews
Reviewed 31 July 2014 via mobile

We stayed for a couple of days. The staff where very friendly and helpful.
The rooms where clean, modern, comfortable and nice, the hotel was warm and beautiful. The pool was great.
It was truly a wonderful experience. We will highly recommended it.

Stayed July 2014
Helpful?
Thank DG414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, VA, United States
Level 3 Contributor
11 reviews
5 hotel reviews
Reviewed 24 July 2014

This place has clean rooms, professional staff, comfortable beds, nice kitchen, big refrigerator, Wi-Fi, dish network TV, quiet rooms, good breakfast and is an easy walk to an Olive Garden. The kitchen pans are on the cheap side but adequate. Our 4 night stay was excellent.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
Thank Warren W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2014

My husband & I were visiting our daughter in Grand Rapids and stayed here for 4 nights over July 4th weekend. She stayed with us in the 2 king bedroom suite. We also picked this hotel because we had our dog with us & it is pet-friendly. LOVED, LOVED, LOVED this place!! Rooms were very clean and spacious and we liked having a kitchen. Beds were extremely comfortable. Even though the hotel is just a block off a main road with lots of restaurants & shops (Olive Garden was next to hotel & we could walk to it) it was very quiet. Front desk staff was very pleasant and welcoming. Lobby area is very nice and breakfast was great. The only minor issue we had was that the wi-fi was very, very slow when we were trying to use a laptop in the room so we ended up using the computer in the business center. We would definitely stay here again!!

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank BoilermakerFans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincolnwood, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 July 2014

Overall, the hotel is fine. For the money you pay, it's worth staying. Staff was friendly. Some guests were loud during the night; of course the hotel does't have direct control over it. The exercise room was too small, only three exercise equipment. And so was the 'business Center." Only two computers. I had to wait to use it.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton

Helpful?
1 Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality, Manager at Homewood Suites by Hilton Grand Rapids, responded to this review, 23 July 2014
Dear John K,
Thank you for providing us with your feedback about your recent stay at the Homewood Suites Grand Rapids. I'm glad to hear you felt we were a good value and you found our staff to be friendly. Please accept my apologies that you had to wait to use our business center. I hope that you will allow us another opportunity to host you on your next trip to the area.

Sincerely,
Rebecca K.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Homewood Suites by Hilton Grand Rapids

Property: Homewood Suites by Hilton Grand Rapids
Address: 3920 Stahl Dr SE, Grand Rapids, MI 49546-6154
Phone Number:
Region: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Grand Rapids
#6 Romantic Hotel in Grand Rapids
#7 Business Hotel in Grand Rapids
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Homewood Suites by Hilton Grand Rapids 3*
Number of rooms: 78
Official Description (provided by the hotel):
Homewood Suites-by Hilton, is an upscale, yet casual, all-suite residential-style hotel that caters to travelers seeking a homelike hotel experience for a few days or more. The extra space and privacy of the suites, the casual atmosphere, and the many homelike amenities and services ensure guests satisfy their individual need for comfort, flexibility and convenience. All at the price of a high-quality, traditional hotel. ... more   less 
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Also Known As:
Homewood Suites By Hilton Grand Rapids Hotel Grand Rapids
Homewood Suites Grand Rapids
Hilton Grand Rapids
Homewood Grand Rapids
Grand Rapids Hilton
Grand Rapids Homewood Suites

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