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“Food is very good. Service is average.”
Review of El Burrito Loco

El Burrito Loco
Ranked #11 of 89 Restaurants in Grandville
Cuisines: Mexican
Restaurant details
Reviewed 19 July 2013 via mobile

Food is very good. We go fairly regularly. Tonight I had the shrimp quesadilla which was excellent. My spouse had the fajita quesadilla which also was very good. The food is always good. Atmosphere is loud and it's hard to hear when in groups larger than four. Service is decent but average. You receive minimal attention. On a busy night like tonight, everything takes much longer than typical nights. Overall though the food is very good and priced economically. We will be back.

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Thank DDBjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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43 - 47 of 54 reviews

Reviewed 11 March 2013

My family have been coming here for a couples years. We sometimes come here after church or just a afternoon hang out go to Costco walk around and have fun. So we ate here a few days ago and we got seated and we were sat were it was the busiest and other near by tables were open so there were people behind us and a long table on the side of us full of kids and non caring parents. The little boy was crying and teething and the siblings were caring for the kid that was screaming and crying while the mom with 8 kids paid no attention until we did a few looks over and she got the hint.
So because of the water works on the side of us we could not really look over the menu and decide what we wanted to eat and the waitress who has light green eyes has a fake high pitched voice o and doesn't listen to customers came to are table 3 times asking are you ready which we were not. So then as we order after about 15mins later we say are order and we had to repeat it 3 times my family member speaks Spanish so she translated to her and the waitress couldn't comprehend it like she was unsure of what the menu had which was annoying because she was not even listening to what my family member was saying, my family member said we need another min and she left..
Then the manager hostess man came out we said she wasn't listening there's a kid crying and she's not being patient with us and he took are order and we sat there in silence and the water works table left after like 15 mins and the people behind us then left. In peace and then the food came out which she brought something extra in the end we were not charged for that. She brought the food out aggressively shoved the food a crossed the table in front of us, during are meal she did check on us. We left after having a uncomfortable, rude eating experience.
We paid are bill we talked with the hostess manager dude and he said she wasn't feeling good and it's like then send her home come on! Her rude unpleasant attitude is gonna get her self and your restaurant in bad reviews and no ones gonna wanna come here duh! She was later sent home hopefully to get better..Good food but serviced staff is not professorial so for coming back here probably not there's other places with good food and better service then what we received here.

1  Thank Purelifetravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 November 2012

Great food consistently. Servers are pleasant. The menu has a lot of variety. The only change I would like to see some evidence of a deep cleaning in the dining area and bathroom.

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Thank JBBTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2012

There are so many pop up Mexican restaurants around these days yet this offers tasty food with exceptional sauces.

Thank Luann D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

Food it Great! Service perfect! Little nosier acoustically than I prefer, but the meal itself makes up for it. Special Vegetarian section which is also nice. Margarita’s yummy and usually on special! Daily lunch and dinner specials if you’re on a budget.

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1  Thank Marsha D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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