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“good food, great service”
Review of El Burrito Loco

El Burrito Loco
Ranked #13 of 87 Restaurants in Grandville
Cuisines: Mexican
Restaurant details
Downers Grove, Illinois
Level 5 Contributor
80 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 70 helpful votes
“good food, great service”
Reviewed 23 October 2013

We love Mexican restaurants... always enjoy the chips and salsa offered upon arrival. The horchata was good and served in a HUGE beer mug. Food was relatively fast, and tasty. Our waiter was friendly and very attentive. He keep calling us "my frineds"- which I thought was very cute. The restaurant was nicely decorated. We'll be sure to look for them when on the road in the furture.

Visited October 2013
Helpful?
Thank d00d26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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50 reviews from our community

Visitor rating
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    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Jenison, Michigan
Level 5 Contributor
87 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Great Mexican restaurant”
Reviewed 10 September 2013

The food is very good and comes out fast if not busy. Mexican atmosphere. Portions size was okay. Chips and salsa came with the meal. We have gone there several times

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Shirley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level 6 Contributor
103 reviews
82 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
“Food is very good. Service is average.”
Reviewed 19 July 2013 via mobile

Food is very good. We go fairly regularly. Tonight I had the shrimp quesadilla which was excellent. My spouse had the fajita quesadilla which also was very good. The food is always good. Atmosphere is loud and it's hard to hear when in groups larger than four. Service is decent but average. You receive minimal attention. On a busy night like tonight, everything takes much longer than typical nights. Overall though the food is very good and priced economically. We will be back.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DDBjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Rapids, Michigan
Level 5 Contributor
47 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Good food but employees are not as friendly as you think”
Reviewed 11 March 2013 via mobile

My family have been coming here for a couples years. We sometimes come here after church or just a afternoon hang out go to Costco walk around and have fun. So we ate here a few days ago and we got seated and we were sat were it was the busiest and other near by tables were open so there were people behind us and a long table on the side of us full of kids and non caring parents. The little boy was crying and teething and the siblings were caring for the kid that was screaming and crying while the mom with 8 kids paid no attention until we did a few looks over and she got the hint.
So because of the water works on the side of us we could not really look over the menu and decide what we wanted to eat and the waitress who has light green eyes has a fake high pitched voice o and doesn't listen to customers came to are table 3 times asking are you ready which we were not. So then as we order after about 15mins later we say are order and we had to repeat it 3 times my family member speaks Spanish so she translated to her and the waitress couldn't comprehend it like she was unsure of what the menu had which was annoying because she was not even listening to what my family member was saying, my family member said we need another min and she left..
Then the manager hostess man came out we said she wasn't listening there's a kid crying and she's not being patient with us and he took are order and we sat there in silence and the water works table left after like 15 mins and the people behind us then left. In peace and then the food came out which she brought something extra in the end we were not charged for that. She brought the food out aggressively shoved the food a crossed the table in front of us, during are meal she did check on us. We left after having a uncomfortable, rude eating experience.
We paid are bill we talked with the hostess manager dude and he said she wasn't feeling good and it's like then send her home come on! Her rude unpleasant attitude is gonna get her self and your restaurant in bad reviews and no ones gonna wanna come here duh! She was later sent home hopefully to get better..Good food but serviced staff is not professorial so for coming back here probably not there's other places with good food and better service then what we received here.

Helpful?
1 Thank Purelifetravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level 6 Contributor
99 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 94 helpful votes
“Great food and service”
Reviewed 11 November 2012

Great food consistently. Servers are pleasant. The menu has a lot of variety. The only change I would like to see some evidence of a deep cleaning in the dining area and bathroom.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank JBBTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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