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“A great last night on vacation”

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Holiday Inn Express Grandville
Ranked #2 of 4 Hotels in Grandville
Certificate of Excellence
Illinois USA
Level 5 Contributor
47 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“A great last night on vacation”
Reviewed 18 August 2014

On 9 August, my wife and I stayed here on the last night of vacation as we headed home. Arriving on the property, I was impressed with how clean the parking lot was and the landscaping of the property. Entering the hotel, I was further impressed with the size and cleanliness of the lobby and the breakfast area. Check-in went smoothly. Our room, No. 307, was large, very comfortable and again very clean.

I must comment on the veranda out side the pool. Again, nice landscaping and there is even a gas grill available to prepare a burger or whatever.

We did not experience the breakfast as we departed early and headed for the fly-in breakfast at the Southwest Michigan Regional Airport. Would we stay at this property again, absolutely .... would not hesitate.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank B_Maurice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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134 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Plymouth, Michigan
Level 4 Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 August 2014

Beautiful hotel! I was impressed by the carpeted, wood staircase. It really made the hotel feel cozier. Breakfast was nice, pancake machine not working though. The room was spacious and comfortable with nice thick towels! It is nice to hear you can get a discount if you mention you are here to visit Grand Valley University, however we did not know that when we booked the room so no discount for us:(

  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank nmm044
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, MA
Level 5 Contributor
58 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 14 August 2014

As far as Holiday Inn Express properties are concerned, this meets all the expectations one could have of the chain.

I had a room on the first floor that was probably noisier than most since it was located across the hall from the coin operated laundry machine. I listened to someone tumble drying their rhinestone studded jeans until well past midnight. If you request a room on an upper floor you'll have no problems. The room itself was clean. Furniture was very basic. Television was a smaller flat screen TV than what I've seen in other hotels.

The hotel is located within one minute of the highway entrance. It is on a very quiet back road facing the large empty parking lot of a church. There is nothing of interest in the area. Good restaurants will require a decent drive.

Overall, if the location is convenient to where you need to go, this is an OK property. For my money, however, I prefer the Holiday Inn Express near Grand Rapids airport because of its accessibility to a wide variety of restaurants and shops.

Room Tip: Request a room on an upper floor. Avoid ground floor rooms near the lobby.
See more room tips
  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank edsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Grandville, responded to this review, 30 August 2014
Dear edsh,

Thank you for providing us with a very considerate review and for staying with us. We are happy to hear you found the rooms clean and our staff friendly. However, we regret letting you down on some aspects of your stay. Please accept our apologies for the noise challenges you encountered during your stay.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 5 Contributor
50 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 August 2014 via mobile

Stayed here for a long weekend visiting friends who lived nearby. The property is clean and we'll cared for. The staff friendly. It was a little pricier than I had wanted, but for the location I was willing to deal with it. Downside is there's not a whole lot nearby as you are in a bit of a neighborhood.

Stayed November 2013, travelled solo
Helpful?
Thank hoorayfarray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grandville, Michigan
Level 1 Contributor
3 reviews
Reviewed 4 August 2014

Hotel was well cared for and room was clean. Excellent bed and pillows. Breakfast choices were great. Sheryl in the dining area went above and beyond. Very accommodating staff. Best hotel stay in a very long time!!!!

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Bell5s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montrose, Colorado
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014

It is a bit tricky to find but well worth it. The local ordinances require all signs to be very low. It is in a quiet neighborhood. The rooms were clean and very nice. Excellent comfort level. Great beds and pillows! Restaurants are close by.

  • Stayed July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank horseplay-3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canton, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 July 2014

My daughter and I stayed here for one night during her Grand Valley State University orientation. The hotel is extremely clean. The rooms are nice size and the beds are very comfortable. The breakfast offers tons of options. There is even a pancake machine! The staff is excellent! I cannot say enough good things about them! When we went to leave in the morning we had a completely flat tire. The staff went out of their way to help us. Johnny came right out (in the pouring rain) to take a look. Turns out I had run over a nail. The hotel offered to drive us to GVSU so we could make the orientation. Leigh drove us over in her own car AND picked us up later that afternoon! We were able to get the tire fixed and be on our way. We will definately be staying here whenever we visit GV! Thank you Holiday Inn Express Grandville!

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Pam J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Grandville

Property: Holiday Inn Express Grandville
Address: 4651 36th St SW, Grandville, MI 49418-2253
Phone Number:
Region: United States > Michigan > Ottawa County > Grandville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Grandville
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Grandville 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
The only 2007 Torchbearer Award winning hotel in Grandville, Mi is the Holiday Inn Express of Grandville! Enjoy the Free Express Start Breakfast each morning and swim in the indoor pool. The hotel is minutes from shopping and downtown Grand Rapids. ... more   less 
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Also Known As:
Holiday Inn Express Grandville Hotel Grandville
Holiday Inn Grandville
Grandville Holiday Inn

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