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“I though we were in a great European hotel!!”

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CityFlatsHotel - Holland
Ranked #8 of 18 Hotels in Holland
Certificate of Excellence
Chicago, Illinois
Level 6 Contributor
214 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
“I though we were in a great European hotel!!”
Reviewed 7 July 2014

Stayed at the City Flats for a recent weekend getaway. We stayed with our two daughters ages 13 &11. The hotel is very modern and a GREEN hotel. I drive an electric car and there was a charging station at the hotel. This hotel is a LEED hotel and the first in the Midwest. This hotel is perfectly situated in downtown Holland. There is plenty of restaurants and shopping all within walking distance. The beach is less than a five minute drive. We had a wonderful stay at this hotel. The staff were accommodating, friendly and helpful!!

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Mahalo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack P, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, 9 July 2014
Thank you so much for the great review! we are thrilled you enjoyed your stay with your daughters. Have safe and happy travels this summer and we hope to see you again in the future!
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431 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
West Unity, Ohio, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 July 2014

This was much more than your average hotel. I asked to see another room because we didn't like the decor in the first. They were very willing and made sure there was nothing wrong with our first room...other than the decor. It just wasn't my style. The second room was amazing. It was so nice to come back to the fluffy bed with all six pillows. The staff was very friendly. I highly recommend this hotel and I would definitely stay there again.

Room Tip: We stayed in room 304, facing the East. It had light yellows, green, and brown decor. The shower and...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kara P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack P, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, 7 July 2014
Thanks for choosing CityFlatsHotel - Holland! We are happy to hear we got you into a room which matched your style more! Please let us know if there is anything we can do for you in the future!
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Chicago, Illinois
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 July 2014

Stayed here recently for a long get away weekend. One of the only 2 hotels right in the heart of down town. The location is excellent, we were able to park our car (free) and not use it until the end of our stay. Everything is within easy walking distance of the hotel, restaurants, shopping and the farmers market.
The room was a little pricey 199.00 + taxes for a standard King room. Room was clean and the bedding with the organic bamboo sheets was divine. Beautifully decorated although short on amenities. While I understand the "greenness" of the hotel, for 199.00 you would like a Keurig coffee maker and a refrigerator. The electric lighting was maddening! 1 switch at the door had to be in "on" position for the switch by the bed to work to turn off the light, if not then you had to get out of bed and find the correct switch to turn off the lights. spent part of everyday figuring out the lighting, something I should not have to do in a hotel.
We had a 3rd floor room facing the main street, traffic noise was loud so request a room facing the parking lot.

Room Tip: Choose a room facing the back of the hotel to avoid traffic noise.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank somewhereanywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack P, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, 7 July 2014
Thank you for writing a review! We are glad to hear you enjoyed your stay and were able to walk around downtown Holland a lot! I'll be sure to pass your comments on the lighting to our leadership team, thanks again!
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Chicago, Illinois
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 30 June 2014

We stayed at City Flats in Holland two years ago for a wedding. The first thing we noticed is the clean, modern and eco-friendly aspects of the facilities. And then we laid on the bed and never wanted to leave. Those beds are incredibly comfortable. The sheets and blankets made a busy weekend away relaxing.

The staff are all very professional, but also warm and personable. The food in the bar and at brunch is all very good. You could easily just stay in the hotel and never leave all weekend. But it is really the best and only option you should choose for a stay in Holland. You can walk to everything you need, or just rent a bike.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Debra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack P, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, 1 July 2014
Thank you for such a lovely review! We are absolutely thrilled you have such a great time when you join us. You can visit our website if you were ever interested in purchasing the linens or mattresses. Thanks again!
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Shelby Township, Michigan
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 June 2014

We spent one night of our 10th wedding anniversary weekend at City Flats. It is pricey but the staff was friendly, check in quick and the hotel was clean. We were greeted with a "welcome" and "congratulations" card from the staff which was thoughtful. This hotel is environmentally "very green" which is good but even though the furnishings were lovely we, personally, felt it had a cold feeling. We had dinner at the 5th floor City View Bistro and the food and service were good. The asparagus soup was excellent! The hotel is located just a couple of blocks from Holland's shops and restaurants.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lizard90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack P, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, 1 July 2014
Congratulations again! and thank you for choosing us. We are so pleased you enjoyed such a nice time on your special day. Please let us know if there is anything we can do for you in the future!
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Black Mountain, North Carolina
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 June 2014

We were in town for a wedding and spent two nights here. First, the location is fantastic for walking to all the shops, reastaurants and breweries in downtown Holland. We even walked to the farm market on Saturday. Our room was amazing. I love that it was not a typical hotel room. The beds and sheets are amazing! However the sun came in around the edges of the curtains early so curtains that extend past the edges of the windows would be nice for sleeping in. I really love that the hotel is so Eco friendly and LEED certified. All the staff members we encountered were really friendly and very down to earth. And I loved the front row hybrid vehicle parking. I never had to hunt for a spot!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RRMW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack P, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, 30 June 2014
Thank you so much for your positive feedback. It is so great to be able to park and just walk anywhere you want to go. We are thrilled you enjoyed your stay and look forward to welcoming you back again soon! Enjoy safe travels this summer!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ohio
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 June 2014

The facility was very nice, everyone was very friendly and you can't beat the location for hanging out in Holland. Here was the problem: We stayed (on vacation) for 4 nights in room 402. The first morning, we were awoken around 7:00 am by thuds and screeches coming from the restaurant above us. We reported this to the front desk and they said that employees were not supposed to be moving furniture in the restaurant so early in the morning and she would talk to the restaurant manager. The next morning, everything was fine. We were able to sleep in. However, mornings 3 and 4, we were again woken up by the thuds and screeches. When we checked out, we mentioned this again. The agent at the front desk said that housekeeping reports to the restaurant at 5:00 am where they begin to clean. She said she would mention this to management. I hope this practice has changed and other 4th floor guests can sleep in if they want to. Unfortunately, we did not have that opportunity.

Room Tip: Request a room that is NOT on the 4th floor below the restaurant.
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Betsy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jack P, Public Relations Manager at CityFlatsHotel - Holland, responded to this review, 27 June 2014
Thank you for writing a review. We apologize that your sleep was interrupted by noise. I have sent this information to our management team who is reviewing the problem and will correct it. Our housekeepers definitely do not start cleaning the restaurant at 5am, so we are investigating the noise. Thank you again for writing a review so we can improve our guest experience!
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Additional Information about CityFlatsHotel - Holland

Property: CityFlatsHotel - Holland
Address: 61 E 7th St, Holland, MI 49423-2913
Phone Number:
Region: United States > Michigan > Ottawa County > Holland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Holland
#2 Romantic Hotel in Holland
#6 Family Hotel in Holland
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — CityFlatsHotel - Holland 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
CityFlatsHotel Holland is a 56 room boutique hotel in downtown Holland, MI and the first hotel in the Midwest to be LEED Gold Certified. The hotel's modern furnishings and urban feel make it a unique and exciting part of the West Michigan area. The entire hotel was built from local materials and renewable resources, creating a unique staying experience for all guests. Whether you're looking to book a room, a wedding, or host a corporate event, CityFlatsHotel is unlike any other space you've ever seen. With eco-friendly accommodations, sleek and tasteful decor, as well as an extremely attentive staff, we pride ourselves in being the best. Not to mention, all of our guest rooms include complimentary wireless Internet access and phones. Consider us for your next visit or event in Holland! ... more   less 
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Also Known As:
Cityflats Hotel Holland

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