Checked in on July 23, 2014. The guy and the front desk was very busy. He did well with the check in (under obvious stress, there was a line and the phone keep ringing). Anyway he quickly had us on our way to our Room. We stayed in a Junior Suite. The room was clean and well taken care. We had a good nights sleep. The bed was comfortable. The wifi work fine. We had no issues. The hotel seemed to be full. There was no problem with noise etc. The pool and Jacuzzi area was clean and obviously was well maintained. I met Nick the Manager of the Hotel , very nice, Professional young man. You could tell he enjoyed what he is doing and was friendly and helpful to all guests. I use to stay at BW Saugatuck. This hotel was a lot more up to date and it will definitely be my choice when I return to the area. The Breakfast are was nice, clean and maintained as well. One bonus was outside the pool area there were some lounge chairs, and a couple of very comfy hammocks. It was great to go out there and cool off after the Jacuzzi. The only complaint I have is more than with this BW. I am Diamond Elite. When I check in to a BW they are suppose to have a welcome back for me. 99 % of the time this doesn't happen and when I mention. The front desk is clueless .. Diamond is the highest level with BW. I just feel that they should work on making things more special for their loyal rewards customers.
Again no issues with this hotel.. The bears that peep in the windows is a special touch and very cute!
- Official Description (provided by the hotel):
- Experience scenic Lake Michigan and the tranquility it offers at our newly renovated beach town hotel. Named one of the happiest places in the U.S., You can discover Holland and its historic Dutch culture with the fascinating Dutch Village shops, restaurants, and galleries located just half a mile from here. There is no better way to begin your relaxing vacation than at our hotel with luxurious amenities that include, oversized guest rooms, pillowtop mattresses, deluxe hot breakfast, indoor pool, hot tub, fitness center and business center. Don't forget your pet can come on vacation with you in our special pet-friendly rooms! From our award-winning downtown to our beautiful lakefront, you'll fall in love with Holland's small town charm and big city amenities. With restaurants in walking distance such as Buffalo Wild Wings(R), Panera Bread(R), and Johnny Carino's(R) and shops nearby this Hope College preferred Holland hotel is in a prime location. Whether you have an adventurous side or if you are looking to unwind during your visit to Holland, there are many fascinating options for everyone. Enjoy your day boating, fishing, hiking, swimming, golfing, shopping, at the museum, or just sunbathing. Holland has many adventurous places to bring the kids as well including Crazy Bounce, Critter Barn, and DeGraaf Nature Center. We are conveniently located near many business travel destinations like Herman Miller, Johnson Controls, Magna Donnelly, Gentex, and Brenner Oil. Book your memorable stay now at the BEST WESTERN PLUS Holland Inn & Suites! ... more less
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- Also Known As:
- Holland Hotel Holland
- Holland Inn And Suites
- Holland Best Western