We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Overpriced”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Plus Holland Inn & Suites
Ranked #6 of 18 Hotels in Holland
Eaton Rapids, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Overpriced”
Reviewed 30 July 2014

Had to request an emailed confirmation three times and finally got it a couple months after making reservation. Hotel contacted me on the day of the stay saying they didn't have my cell or credit card #s (which they clearly did or I couldn't have made the reservation). Tick-like insect found in our shower and in about 5 other rooms our friends were in. Hotel staff sprayed for bugs outside our room the night of our stay. No directions in room to tell us the TV channels started at #6. Had to call the front desk to find out when TV kept saying "channel not available". At least our room was clean and beds were comfortable. Lobby was very nicely decorated and clean.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Julie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

423 reviews from our community

Traveller rating
    167
    103
    67
    44
    42
See reviews for
183
127
13
35
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (71)
Date | Rating
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Any
English first
Dayton
Level 5 Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 25 July 2014

Checked in on July 23, 2014. The guy and the front desk was very busy. He did well with the check in (under obvious stress, there was a line and the phone keep ringing). Anyway he quickly had us on our way to our Room. We stayed in a Junior Suite. The room was clean and well taken care. We had a good nights sleep. The bed was comfortable. The wifi work fine. We had no issues. The hotel seemed to be full. There was no problem with noise etc. The pool and Jacuzzi area was clean and obviously was well maintained. I met Nick the Manager of the Hotel , very nice, Professional young man. You could tell he enjoyed what he is doing and was friendly and helpful to all guests. I use to stay at BW Saugatuck. This hotel was a lot more up to date and it will definitely be my choice when I return to the area. The Breakfast are was nice, clean and maintained as well. One bonus was outside the pool area there were some lounge chairs, and a couple of very comfy hammocks. It was great to go out there and cool off after the Jacuzzi. The only complaint I have is more than with this BW. I am Diamond Elite. When I check in to a BW they are suppose to have a welcome back for me. 99 % of the time this doesn't happen and when I mention. The front desk is clueless .. Diamond is the highest level with BW. I just feel that they should work on making things more special for their loyal rewards customers.
Again no issues with this hotel.. The bears that peep in the windows is a special touch and very cute!

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank George B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Ridge, Tennessee
Level 6 Contributor
118 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 July 2014

The place was recently renovated but the carpet needed to be cleaned. The breakfast was not the greatest. The eggs were prepacked and didn't taste very well. Overall, I doubt I would stay again. The rates are a bit high and the room wasn't the most quiet. The staff was friendly and accommodating.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank Pam L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
114 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 July 2014 via mobile

We had a king suite , the room was spacious, but don't wear white socks. The carpets really need some serious cleaning. Looked like room had recently been reprinted , painters tape of the window , was the hint.
Breakfast was nothing to get excited about, would have been nice to have more than apples for fresh fruit. The lid of the trash cans in the breakfast were incredibly grimy , asked twice if someone could take care of it. Lids were still cruddy the next day for breakfast. We switched rooms the second night because front facing rooms have a lot of road noise and garbage trucks at 4 it the morning.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marshall, Michigan
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2014

Pros: All hotel staff were very friendly. Free breakfast. Quiet.
Cons: The Audi (that I assume belonged to someone who worked there) that was constantly parked in front of the entrance door made it hard to get around the parking lot. Rooms could have been cleaner. Dirty towel left on the back of bathroom door from a previous guest and foot prints (foot not shoe... complete with toe prints) on the wall. Outside entrances for first floor rooms.

Room Tip: Ask for 2nd or 3rd floor if you want an inside entrance.
See more room tips
Stayed July 2014, travelled with family
Helpful?
1 Thank SAMM820
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alford, Florida
Level 4 Contributor
30 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 July 2014

Prices are higher in this tourist area! My wife and I don't have a budget, but if these motel room prices stay this high, we may go home early. Trouble with housekeeping first couple of days in a four night stay (including Friday & Saturday). Spacious Executive King room. We don't watch TV from bed so had to rearrange couch ( which includes a unique chaise lounge). Entry light kept going on and off by it self! Weird! Bathroom vent runs continually; had to shut bathroom door to block noise for sleeping. Bathroom light motion sensor quirky. Here's a new one: tub has puddle that won't drain; must not be tilted enough. Found six items that are normally in a motel room that were absent in this room. Usual breakfast items in smallish dining room, which includes a long, high table with stools which would be good for a large group. Used laundry which has 2 washers and 2 dryers. Fantastic 9" shower head. Be careful with glass bi-fold closet door!

Room Tip: East rooms (use your cell phone compass) overlook a grass field and small pond.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Richard337
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 July 2014

Got a deal on this hotel for 4th of July weekend when many other hotels in the area were double the price.

The room itself was fine. Clean, refrigerator and microwave, usual amenities. The cleaning staff was also friendly and asked us if we needed anything even though we didn't need the room cleaned. However, the first batch of towels in the room must have been very new, because they left white lint all over us.

The downside: when I pulled up to check in, a man stopped his car right in front of the lobby doors, completely blocking my car in. I walked in to find this person behind the front desk, apparently the manager. I found this incredibly rude, and the car was parked there multiple other times, right in front of the main door, blocking loading and parking for guests. It was some kind of nice car, so I guess he wants to be able to see it.

The breakfast also isn't very good. No oatmeal, no healthy cereal choices.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chienerrant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Holland hotels
0.1 mi away
Hampton Inn Holland
Hampton Inn Holland
#1 of 18 in Holland
836 reviews
1.0 mi away
Country Inn By Carlson, Holland
0.1 mi away
Holiday Inn Express Holland
Show Prices
Show Prices
Show Prices
3.4 mi away
Microtel Inn & Suites by Wyndham Holland
0.0 mi away
Fairfield Inn & Suites Holland
3.7 mi away
Quality Inn & Suites
Quality Inn & Suites
#15 of 18 in Holland
96 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Plus Holland Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Plus Holland Inn & Suites

Property: Best Western Plus Holland Inn & Suites
Address: 2888 W Shore Dr, Holland, MI 49424-9526 (Formerly Holland Inn & Suites)
Phone Number:
Region: United States > Michigan > Ottawa County > Holland
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 18 Hotels in Holland
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Holland Inn & Suites 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Experience scenic Lake Michigan and the tranquility it offers at our newly renovated beach town hotel. Named one of the happiest places in the U.S., You can discover Holland and its historic Dutch culture with the fascinating Dutch Village shops, restaurants, and galleries located just half a mile from here. There is no better way to begin your relaxing vacation than at our hotel with luxurious amenities that include, oversized guest rooms, pillowtop mattresses, deluxe hot breakfast, indoor pool, hot tub, fitness center and business center. Don't forget your pet can come on vacation with you in our special pet-friendly rooms! From our award-winning downtown to our beautiful lakefront, you'll fall in love with Holland's small town charm and big city amenities. With restaurants in walking distance such as Buffalo Wild Wings(R), Panera Bread(R), and Johnny Carino's(R) and shops nearby this Hope College preferred Holland hotel is in a prime location. Whether you have an adventurous side or if you are looking to unwind during your visit to Holland, there are many fascinating options for everyone. Enjoy your day boating, fishing, hiking, swimming, golfing, shopping, at the museum, or just sunbathing. Holland has many adventurous places to bring the kids as well including Crazy Bounce, Critter Barn, and DeGraaf Nature Center. We are conveniently located near many business travel destinations like Herman Miller, Johnson Controls, Magna Donnelly, Gentex, and Brenner Oil. Book your memorable stay now at the BEST WESTERN PLUS Holland Inn & Suites! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, Odigeo, Priceline, 5viajes2012 S.L., Evoline ltd, HotelQuickly, getaroom.com and Cancelon so you can book your Best Western Plus Holland Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holland Hotel Holland
Holland Inn And Suites
Holland Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing