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Country Inn & Suites by Radisson, Holland, MI
Ranked #8 of 18 Hotels in Holland
Reviewed 26 August 2013

Staying here as I write this. People complain about finding it but it isn't really that hard. The signs are small probably because they are behind a shopping area and aren't allowed to have large signs. Just like every other shopping center you use the silly gps for the address is for the main road so no it isn't right on James St you have to also use your eyes to find it.....just drive back toward the theater and it will be there. The front desk staff has been very helpful, I overheard them tell another customer she got the last room so although our shower spigot was broken she tried to fix it and they called at 9am the next morning to find a time when it could be fixed. When we got back from the beach it was good as new. Their electronic locks need to be updated because the outside doors sometimes have issues. But all in all it was comfortable, the couch in our room was a nice addition and it was very clean. In addition they have done a good job with adding lots of outlets for all the gadgets we bring. There isn't an elevator so just know that going in, their are 2 floors.

Stayed: August 2013, travelled as a couple
1  Thank kanary77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, General Manager at Country Inn & Suites by Radisson, Holland, MI, responded to this reviewResponded 26 August 2013

Thank you so much for your recent review of the Country Inn. We are excited that you enjoyed your recent stay and happy that you have shared it. We look forward to your next stay here with us and thank you for choosing the Country Inn!

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474 - 480 of 591 reviews

Reviewed 25 August 2013

We stayed here because many of the chains that we usually stay, were even more expensive. It is a little hard to find, as this Inn is located in the back of a mostly closed outlet mall. It is being renovated and the rooms are nice. The desk clerk was very nice and even looked up our Carlson Club account number. Room was clean and we didn't experience any noise issues. Not that they don't exist, but it wasn't an issue with our stay. Breakfast was decent, a little more elaborate than what other reviewers stated. Inn has a pool, but no jacuzzi. And no elevator. So, if one has problems carrying bags up steps, this Inn is not for you.

Room Tip: No elevator, so ask for the first floor, if steps are a problem for you.
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  • Stayed: June 2013, travelled as a couple
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1  Thank notme2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, General Manager at Country Inn & Suites by Radisson, Holland, MI, responded to this reviewResponded 26 August 2013

Thank you for your recent review of the Country Inn. We are pleased that you enjoyed your recent stay here with us. Yes we are renovating and the breakfast and lobby part of the renovation will soon be done, and then it will be back to business as usual. We hope that you will come back to visit us in the future and thank you for choosing the Country Inn!

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Reviewed 16 August 2013

Stayed again in the Comfort Inn on Sherman Blvd in Muskegon, MI and had no complaints. The room was clean and quiet. Didn't have a chance to enjoy the breakfast because I had breakfast plans with friends in Muskegon. Thank you!

  • Stayed: August 2013, travelled solo
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1  Thank santa4four
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013 via mobile

Nice hotel for a weekend stay. Didn't have enough conference rooms to help host our family reunion. The price was affordable. Did not have an elevator so some of our family had to stay on the 1st floor. It was certainly located close to alot of the
attractions.



  • Stayed: June 2013
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1  Thank Michelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, General Manager at Country Inn & Suites by Radisson, Holland, MI, responded to this reviewResponded 14 August 2013

Thank you for your recent review of the Country Inn. We are glad that you did enjoy your stay with us and hope to see you again in the future!

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Reviewed 12 August 2013 via mobile

Very nice staff and nice hotel. They are remodeling and the new look is good. Great location for us, but the hotel can be difficult to find. Small pool, in case that matters to you. I wish the price were lower (Priceline put it within reach), but we would return here. Family fav.

  • Stayed: August 2013
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1  Thank jaybox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, General Manager at Country Inn & Suites by Radisson, Holland, MI, responded to this reviewResponded 13 August 2013

Thank you for your recent review of the Country Inn. We are pleased that you enjoyed your stay and that you will be returning the in the future!

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Reviewed 6 August 2013

We stayed one night on our way to northern MI. We were on rte31 and looking for a place. I saw a sign for country inn and turned at the next street. The place is not on the street. You have to go through a half empty mall or go drive on the backside of the mall next to an abandoned strip mall. Normally I never would have stayed in this kind of an area.

They staff was polite, courteous, and cheerful. The room was clean. However the sound insulation between rooms was poor.

Tiny area for breakfast and the only items hot were coffee and toast. Only apples and oranges for fruit. I expected at least bananas or mixed fruit for the price I paid.

Stayed: August 2013, travelled as a couple
2  Thank Beavscabin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, General Manager at Country Inn & Suites by Radisson, Holland, MI, responded to this reviewResponded 7 August 2013

Thank you for your recent review of the Country Inn. We are pleased that you found the hotel clean and enjoyed the staff. We are currently under renovation for our breakfast area to add a full kitchen to offer a hot breakfast, unfortunately we have to serve breakfast out of the lobby area which is smaller than normal. We hope that when the renovation of breakfast is completed you will stop back by to see what we really have to offer.

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Reviewed 23 July 2013

Our group booked a block of rooms for a trip in July. The contract was signed and faxed, and our leader called 3 separate times to follow up. She was told we were all set. Upon arrival of the first members of our group, we were told we did not have rooms, and the hotel was booked full. The staff made various excuses, and kept passing the situation off to others. The manager was "busy" or running errands. Half of our group ended up scrambling to find other accomodations elsewhere. There were multiple events going on that weekend, so it was difficult and stressful. The remainder of our group was given rooms for the first night, with no guarantee we could stay the next nights. The room itself was as expected, comfortable bed and clean. Door keys frequently didn't work and had to be exchanged. The hotel is close to hwy 31, but not close to the downtown and lake area. It is located across from a vacant strip mall, so not very asthetically appealling.

Room Tip: Ask for rooms away from the lobby and pool.
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  • Stayed: July 2013, travelled with friends
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1  Thank LizMac323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa C, General Manager at Country Inn & Suites by Radisson, Holland, MI, responded to this reviewResponded 25 July 2013

Thank you for your recent review of the Country Inn. I'm sorry we failed to meet your expectations and assure you that we are working to fix this issue for future groups. I do hope that you will give us a second chance in the future to show you what we really have to offer as a hotel.

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Additional Information about Country Inn & Suites by Radisson, Holland, MI

Address: 12260 James St, Holland, MI 49424-8613
Phone Number:
Region: United States > Michigan > Ottawa County > Holland
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 18 Hotels in Holland
Price Range: £43 - £143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites by Radisson, Holland, MI 3*
Number of rooms: 115
Official Description (provided by the hotel):
100% non smoking facility.Experience the Comfort of the Country Inn by Radisson Holland, MI. Whether your trip is packed with business or filled with fun, our hotel in Holland, Michigan is a comfortable place to relax at the end of the day. The Country Inn by Radisson Holland offers a versatile array of personal comforts and professional conveniences to help ensure a stress-free vacation, such as free high-speed Internet access, an indoor pool and complimentary breakfast. In addition, this premier hotel's location is near the sparkling waters of Lake Michigan and other attractions such as Neli's Dutch Village, Windmill Island and Veldheer's Tulip Garden. There is something for everyone staying at this hotel in Holland, Michigan. ... more   less 
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Also Known As:
Country Inn By Carlson, Holland Hotel Holland
Country Inn Holland
Holland Country Inn
Country Hotel By Carlson Holland

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