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“Well kept”

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Hampton Inn Holland
Ranked #1 of 18 Hotels in Holland
Certificate of Excellence
Reviewed 3 July 2014

This is a very well kept hotel in a great area near Holland,MI. It is not right in the downtown area of the city but a short drive. There is,however, lots of shopping and restaurants in the close proximity of the hotel.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Hampton
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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610 - 616 of 901 reviews

Reviewed 1 July 2014

We have stayed at many, many Hampton Inns. This, we thought was one of the best. Clean, spacious room, quiet HVAC, overall quiet room, comfortable bed, excellent staff. The woman who was at the front desk in the morning (Monday, June 30) was exceptionally helpful. Wish we had gotten her name. She knew so much about the area, gave us directions, made suggestions.

  • Stayed: June 2014, travelled as a couple
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Thank mommak201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

Facilities were nice and clean. The staff was very friendly and helpful. The free breakfast was outstanding! Very good variety - something for everyone. Beds were very comfortable. Location was also a plus. While we were there for a couples weekend it was definitely a family friendly facility. Would definitely stay there again if we are in the area.

  • Stayed: June 2014, travelled as a couple
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Thank Staci P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

If this hotel has the manager Cara over from their sister hotel next door, BOOK elsewhere. If you are looking for a hotel for a team stay, BOOK elsewhere. If you don't want your kids sent to their room at 10:30 because Cara needs her quiet time as a manager, BOOK elsewhere. If you don't want to sit in the restaurant and refused service by the rude waitress with attitude displayed on her face, BOOK elsewhere. If Rose is running the bar area, RUN and quickly BOOK elsewhere. If you want to be sent to the parking lot because there is nowhere for a large group with kids to hangout, BOOK here. NOT a team friendly hotel EVER!! NOT a kid-friendly hotel if Cara is there.

Room Tip: If you are adults only staying here then yes. Otherwise, go elsewhere.
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  • Stayed: June 2014, travelled with friends
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2  Thank 19KC68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bflavin, Public Relations Manager at Hampton Inn Holland, responded to this reviewResponded 26 June 2014

19KC68,
We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we are all about Satisfaction Guaranteed and we try hard to make sure all of our guests have a great stay. We have talked with our staff and made sure issues like this won't happen again. Thank you for your feedback and we hope you will come back and stay with us again.

Thank you,
Bob F
bflavin@suburbaninns.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

As a family of 4 we stayed at this location. The staff was helpful and friendly, the room clean, and the indoor pool enjoyable! We have a child with food allergies and the staff were helpful in answering questions and helping us make safe choices at the complimentary breakfast (special thanks to Laurie!). Holland State Park Beach is a quick drive, as well as Windmill Island which is well worth the cost for a family visit even with younger children! Also an easy drive to Grand Rapids (Children's Museum for young children [probably 5 and under]) and South Haven which has a nice beach and playground. Lots of restaurants and chain shopping close.

  • Stayed: June 2014, travelled with family
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2  Thank Jenn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 June 2014

This is a beautiful, spotless and well-appointed hotel. I like to stay at Hampton Inns, because you can reliably get a really nice hotel room for a reasonable price. This Hampton greatly exceeded my expectations.

Check-in was a breeze, even though we were almost 2 hours early. We were able to get a convenient first floor room. There was a side door fairly close to our room, making unloading and reloading our car much easier. Because we are HHonors members, we got coupons for 2 free drinks (up to $3.50) in the hotel restaurant, a nice touch.

The room was spacious. The bathroom was good-sized and well-appointed. There was lots of counter space in the bathroom. I appreciate the attention to little details, like a soap dish and a night light. There was a small counter by the door with a microwave and refrigerator. The desk had extra power outlets to accommodate all of my electronics. It was nice to be able to recharge my iPhone, iPad, and camera battery, all at the same time.

The beds were comfy. There was a nice extra blanket in the closet for my always cold friend. The thermostat was on the wall and very intuitive to use. There was also an easy chair and ottoman with a small side table. Even with 2 queen beds, dresser (with TV), desk & chair, easy chair with accessories, plus the micro and fridge, the room didn't feel crowded and there was plenty of floor space.

Since we were tired, we opted to eat at the in-house restaurant, Sharkees. It is a sports bar and grill. We ordered a pizza, which was really good, plus got cheap drinks, after our coupons were deducted. The food arrived promptly and was hot. The waitresses were very attentive. There was ample seating. The free breakfast was in the same restaurant. It was pretty much the usual Hampton breakfast which is always good, but this Hampton included breakfast potatoes and western omelettes which were unexpected.

When checkout time came today, I didn't want to leave, but unfortunately we had to go on to the next place on our itinerary. Kudos to the proprietors of this hotel. They have a created a real gem.

Room Tip: We were able to choose our floor, but perhaps that is because we arrived early.
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  • Stayed: June 2014, travelled with friends
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1  Thank Terri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

Very low quality compared to any expectations of a, "Hilton", name. High resistant doors. Hard to open after rotator cuffs. Remote, wouldn't, Door, "C" really worn out and the list goes beyonf ave. , space.

  • Stayed: June 2014, travelled with family
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    • Sleep Quality
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Review collected in partnership with Hampton
Thank Rick G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bflavin, Public Relations Manager at Hampton Inn Holland, responded to this reviewResponded 26 June 2014

Thank you for taking the time to write a review about your recent stay at our hotel. We’re very sorry that your experience at our property wasn’t up to our usual high standards and we apologize for all the inconvenience you experienced. We will take your comments under consideration as we continually work to improve our guest experience. We hope to have another opportunity to serve you, if your travels bring you back to our area. If you have any further comments or suggestions please email them to bflavin@suburbaninns.com. Have a great day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Holland

Address: 12427 Felch Street, Holland, MI 49424-9660
Phone Number:
Region: United States > Michigan > Ottawa County > Holland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Holland
#1 Business Hotel in Holland
#3 Romantic Hotel in Holland
Price Range: £87 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Holland 2.5*
Number of rooms: 178
Reservation Options:
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Also Known As:
Hampton Inn Holland Hotel Holland
Holland Hampton Inn

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