While the location is great - within walking distance to the university and restaurants, the room is like taking a step back in time. The room still has tube TV's and is quite dated.
In the morning when I pulled back the shower curtain to shower, there was a used washcloth, bar of soap and half used shampoo/conditioner. I immediately called the front desk to inform them and they told me that they would notify management. That's it - no apology. Makes me wonder how clean everything else is?
It may be a great location but customer service and cleanliness is lacking.
- Official Description (provided by the hotel):
- At the gateway to the beautiful Keweenaw Peninsula, the Franklin Square Inn is the only full-service hotel and conference facility serving the city of Houghton. Located in the historic downtown district near Michigan Technological University and just minutes from Finlandia University and Portage Hospital, the Franklin Square Inn offers 104 well-appointed guest rooms and deluxe suites with friendly, professional service. Even our casual dining from the 7th floor Shelden Grill and Franklin Square Tap are sure to please. Outdoor enthusiasts will enjoy the beautiful fall colors on the Hancock hillside and the convenient access to recreational and snowmobile trails just outside their door. ... more less
- Reservation Options:
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- Also Known As:
- Franklin Square Hotel Houghton
- Best Western Houghton
- Houghton Best Western