Arrived mid afternoon on Saturday and checked in and then did a little site seeing. After dinner we returned to our room to find our that the only toilet we had did not flush. After calling the front office they sent over their maint. he attempted to clear the line after an hour of him plunging he was unsucessful. He said that they'd might have to call a plumber. Around 10 pm that same night the maint. came to our room & said the next day we would be able to move to the cabin across from us since the family that was staying there were moving due to no water pressure in the shower. The next day we had rented onecof their pontoon boats. After reviewing the operating instructions they said there was no ladder to get on/off the boat & it took quite a long time to find the anchor & additional gas tank. After being on the water all day we went to change gas tanks & we were unable to since the extra gas tank they gave us did not have the correct connections. After we moved from 1 cabin to another they had moved new people into the one with no working toilet a few hours later and left them with no toilet but at least offering them a vacant cabin to use the bathroom. After inspection of our cabin before checking out they had the nerve to mention that we didn't make the bed like they wanted us to leave it cleaner than we got it.
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- Also Known As:
- American Oak Hotel
- American Oak Resort Houghton Lake, Michigan