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“road weary travellers” 5 of 5 bubbles
Review of Holiday Inn Express & Suites Kalamazoo

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Holiday Inn Express & Suites Kalamazoo
Ranked #7 of 31 Hotels in Kalamazoo
Certificate of Excellence
tawas
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“road weary travellers”
5 of 5 bubbles Reviewed 3 December 2011

book this hotel because it was on our route to my sister's place. The price was reasonable. The staff from the front desk to the breakfast ladies were friendly and helpful. Gave us a complimentary 2 bottled water and snack. The room was clean and neat. Had a comfortable night sleep from a long day's travel. Will definitely stay in this hotel again. Keep up the excellent work.

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TawasKayaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KBaker041484, Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review, 4 December 2011
Thank you for choosing the Holiday Inn Express of Kalamazoo as your place to rest while traveling. We appreciate your heart warming review and are very pleased that you took the time to share your experience on TripAdvisor. The staff here are extremely motivated to provide memorable stays for all of our guest and look forward to accommodating you and your family in the future.
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182 reviews from our community

Traveller rating
    81
    58
    22
    13
    8
See reviews for
59
28
8
59
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Norway
Level Contributor
50 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 29 November 2011

We chose the Holiday Inn Express and Suites in Kalamazoo not only because of their reasonable rates, but because of the stay we had last summer at a Holiday Inn Express in Wausau, Wisconsin. It seems apparent that the company is intent on providing a clean room, great amenities, and an excellent breakfast at every one of their facilities, and we hope to check out more of them in the future. A great stay at to different locations seems to support this theory. Our only problem was with the heating system, but by leaving the fan on continuously, we were able to get the room down to a comfortable temperature. We were given the option of relocating, but we wanted to stay on the first floor, and the problem was not too big of a deal. The office staff was friendly and well trained, and the morning breakfast buffet exceeds expectations for a hotel at this price. Wish the pool area had a whirlpool, not sure why you'd build an aquatic area and NOT have one, but that was minor. Worst part about the weekend was having to go home:-)

  • Stayed November 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gfunkgfunk63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KBaker041484, Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review, 1 December 2011
Thank you very much for your pleasant review. At the Holiday Inn Express of Kalamazoo we strive to go above and beyod our guest expectations in order to create a memorable experience that will enspire you to tell everyone! We appreciate the time you took to express your feelings here on tripadvisor and look forward to seeing you the next time you are in Kalamazoo!
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Hamilton, Canada
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 24 November 2011

Only complaint is the noise of the highway. It is right outside the window. Otherwise mo complaints. Clean with great staff!

  • Stayed November 2011
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheDohDohs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KBaker041484, Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review, 29 November 2011
Thank you very much for choosing Holiday Inn Express as your hotel of choice while in Kalamazoo! I have shared this review with the entire staff. We all appreciate your kind remarks in regards to your recent stay with us and look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ontario
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 9 August 2011

We stayed in this hotel for one night. It was nice and clean and the staff was friendly at check in and out. The breakfast was basic and they use styrofoam plates and cups which I don't find very environmentally friendly but overall a pleasant experience.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank wisewo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KBaker041484, Guest Relations Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review, 18 August 2011
I would like to thank you for your kind review. I hope you will return to the Holiday Inn Express of Kalamazoo for any future visits to this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 6 August 2011

A lot of renovation is going on, but we were completely undisturbed. The staff was great, and the room was clean. The breakfast was standard but satisfying. No problems at all. And the best part: one of the top 10 donut places in the country is right down the street! What more could anyone ask?

  • Stayed August 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AlanMAF55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KBaker041484, Guest Relations Manager at Holiday Inn Express & Suites Kalamazoo, responded to this review, 18 August 2011
Thank you for your review. Yes there were a lot of renovations going on at the time of your stay. I am very pleased to hear you had no disruptions. The renovations are now complete and I hope you will stay with us the next time you are in town and can check out the finished product!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michigan
Level Contributor
123 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 bubbles Reviewed 16 July 2011

I decided to book their jacuzzi suite as it was only $20 more for a night and those tubs are always nice after a day of driving. I was in room 329, which was a corner room with lots of extra space. There was the tub near to the king size bed, a tv with a dvd/vcr, two windows, a little kitchenette and a nice size bathroom. Oh there was also a small table with two chairs. The tub was situated in a corner with mirrors on both walls, but not exactly at the tub level but higher than that. So if you were standing up you would see your face and torso. I don't get the point and then at night the light coming in through the windows was reflected back by those mirrors. The curtains were the general curtains almost every hotel room has that never quite seem to close. I ended up using a hair clip on each to block as much light as I could. The hotel is next to the freeway so the light coming in the room wasn't parking lights but from billboards!. Once I got that taken care of I still had to deal with the light from the door. Instead of coming in through just the bottom of the door, it was coming in from the side! In fact the door didn't completely shut on it's own most of the time. It's almost like it was a bit too small for the frame.

Once I got used to the light in the room the bed did prove to be very good for a HI Express and many other hotels. The pillows were average sadly. I did not even look at the pool so I can't comment on that. The lobby was nice and the breakfast area was nicely decorated and fairly large. Even on the weekends breakfast is from 6am-9:30am but I got there at 9:28 and there was still food out and it didn't appear anyone was rushing people to finish. Though when I checked out around 10, it was all cleaned up.

The elevator is rather small, which isn't a huge deal except they are renovating the stairs and hallways this week. One other small complaint was the air hadn't been turned on in my room before I checked in and as we've had a warm summer, it was quite warm in the room. Warmer than the 75-80 degrees it was outside. It took approx. 3 hours before I would have considered it cold, though with half an hour it had gotten better.

Even with the small issues I would definitely stay here again.

  • Stayed July 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sabinebaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 3 May 2011

We had the best night's sleep at this hotel. They had pocket doors between the sitting area and bedroom. So, all of those annoying lights from the microwave, hair dryer, crack underneath the door to the hallway, plus from all of our own electronics were shut out. It was so nice to have a dark room in which to sleep without having to go through a lot of trouble to cover up all of the offending lights. I'd love to see pocket doors in all hotel suites!

As for the other stuff. The young man we met upon checking in was a bit cool to us, but everyone else was very friendly. They are in the process of updating the hotel, and the rooms are very nice, so don't be too worried if the hall carpet looks like it needs to be replaced. I imagine that by the time some of you read this, it will have been. It was a non-smoking hotel, which is always a plus for me.

Room Tip: Request pocket doors.
See more room tips
  • Stayed April 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank firstvacation09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express & Suites Kalamazoo

Property: Holiday Inn Express & Suites Kalamazoo
Address: 3630 E Cork St, Kalamazoo, MI 49001-4645
Phone Number:
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Kalamazoo
#9 Business Hotel in Kalamazoo
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express & Suites Kalamazoo 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
We are only minutes from downtown, K-Wings Stadium, Kalamazoo County Expo Center and Fairgrounds as well as the awesome full-motion flight simulators at the Kalamazoo Air Zoo. All our guests enjoy our complimentary Express Start Breakfast. Enjoy warm buttermilk biscuits, one fluffy egg selection, sizzling meat selections, and our trademark mouth-watering cinnamon rolls. Don't forget our one of a kind pancake machine and multiple healthy start options such as yogurt and oatmeal. Our spacious guest rooms feature access to Charter Cable with many HD channels including HBO for your viewing pleasure. We offer free and fast Internet as well as 24 hour access to our business center. Businesses near hotel: Eaton, Consumers Energy, Stryker, Pfizer, as well as Bronson and Borgess Medical Centers. Attractions near hotel: Firekeeper's Casino, The Miller Auditorium, The Crossroads Mall, Kalamazoo County Fairgrounds, Air Zoo, Kalamazoo Institute of the Arts, Kalamazoo Valley Museum, Kalamazoo College and Western Michigan University. Stay Smart at the Holiday Inn Express Hotel & Suites in Kalamazoo. ... more   less 
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Also Known As:
Holiday Inn Express Kalamazoo Hotel Kalamazoo
Holiday Inn Kalamazoo
Kalamazoo Holiday Inn

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