Many of the reviews here seem dubious. This place is neither as wretched or fantastic as some are claiming. It's your basic mid-range motel-type property set amid an unattractive snarl of concrete and traffic. My major gripe is that the walls are so thin, we could hear every word of our next door neighbor's lengthy, late-night phone call. The man was making plans to place his mother in an assisted care facility. You could tell it was an emotional ordeal for him. I didn't mean to listen, but there was no escaping it--even with our TV on. His headboard was opposite the "wall" from ours, and he was just laying there in bed, giving us a blow-by-blow on one of life's more difficult decisions. It was like we were all in bed together. Apart from privacy concerns, this strikes me as a potential security issue. If a guest thinks they are alone and gives out certain numbers over the phone--credit card, social security, date of birth, address--they could get their identity stolen by their next door neighbor. I kind of feel bad for this Country Inn because they are clearly trying to improve what appears to have been a troubled property. Our room was pretty clean and looked fairly attractive compared to the public areas of the building. I did notice the oft-mentioned new carpeting and bedding. But no matter how many enhancements--new staff uniforms, biscuits and gravy, those yet-to-be-installed flat screen TVs--they will never be able to overcome the basic structural flaw of those paper thin walls. When I check into a hotel, I'm looking for a good night's sleep; it's hard to appreciate new staff uniforms when you're bleary eyed. A few other things: A sign in the lobby indicates that this CI&S is a licensed franchise, so it was probably converted rather than developed by the parent company, Carlson. Not that I'm planning on a return visit, but I would never pay the rack rate here. We secured our reservation through Priceline for about a 50% discount. And that comment about the chlorine smell? Definitely. Like walking into the YMCA.
- Official Description (provided by the hotel):
- At the Country Inn & Suites By Carlson Kalamazoo we try to provide all the comforts and conveniences of home. In-room coffee brewers, refrigerators and microwaves in every room, free wireless Internet, and a newspaper to start your day, we have all the little things you need, just right for you. All of our guests receive a Complimentary Continental Breakfast. Our breakfast offers an array of items including but not limited to hot items such as; Belgium waffles, breakfast meats, eggs, french toast, biscuits and gravy and oatmeal. We also provide a spread of served cold items that are enjoyable even while on the go. This includes; fresh fruit, cereal, yogurt, muffins, doughnuts, bagels and cream cheese. Cold beverages such as juice and milk are available during breakfast hours only while hot items such as coffee and assorted teas are available to guests around the clock. ... more less
- Reservation Options:
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- Also Known As:
- Country Inn Kalamazoo
- Kalamazoo Country Inn