We were in town to visit WMU the weekend of the 20th for two nights.. We selected this location for a fair price, and its nice reviews.
The room was quite spacious, comfortable and clean (for the most part). The staff was adequate, not really overwhelming. Breakfast as others have noticed was not a bonus. Internet was very good. So far so good.
The things that have me to reduce the rating,and frankly not pleased with the location are:
The walls must be quite thin as both nights there was excessive noises from joining rooms. Not parties, just too easy to hear loud talking next door and in the hall.
Worse yet, while we had a non-smoking room, the ventilation poured someone else's smoke pretty heavy, truly reducing a good night's sleep
There was a used band aid on the floor. It was not picked up on the second days cleaning either.
Additionally, there was shampoo and an open bar of soap left on the top of the shower. I have to assume someone cleaning did not look up that high, but all three of us WERE able to see them. Once again, they remained for both days.
However, the event that really needs to be addressed and was not as of yet was upon return to the room the second evenings, the "door jam" was left on and the room was open for an unknown amount of time. Luckily, I took my laptop with us and left it in the car. (as unlike many places there is no room safe)
My wife immediately went down to the front desk to make them aware She was told the manager would contact us. It is now two weeks later and we have yet to hear from the hotel to assure nothing was stolen.
- Official Description (provided by the hotel):
- TownePlace Suites by Marriott offers extended stay travelers a comfortable home away from home, with features like full stainless kitchens, seperate bedrooms, 24 hour exercise facilities , 24 hour convenience mart, the Marriott Bed package, indoor heated pool, and deluxe continental breakfast. We are right on interstate 1-94 at exit 72 on the west side of Kalamazoo and recently opened 10/07. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Expedia, Hotels.com and Cancelon so you can book your TownePlace Suites Kalamazoo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Towneplace Suites Kalamazoo Hotel Kalamazoo