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“Great Hotel” 5 of 5 bubbles
Review of Clarion Inn

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Clarion Inn
Ranked #22 of 31 Hotels in Kalamazoo
Merrillville, United States
1 review
“Great Hotel”
5 of 5 bubbles Reviewed 10 August 2013

This hotel was great with amazing soft beds, good variety of breakfast food, very clean, and very friendly staff. I definately stay at this hotel again. The room was nice and big the bathroom was a bit small but not bad I really enjoyed my stay and will definately be back when visiting the area.

  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Kristin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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127 reviews from our community

Traveller rating
    15
    36
    24
    28
    24
See reviews for
41
27
12
19
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Any
English first
Belding, United States
2 reviews
4 of 5 bubbles Reviewed 5 August 2013

Staff was very helpful and friendly. No problems on visit and grandchildren were well satisfied. Easy access to restaurants and expressway for travel to Air Zoo. Staff assisted when we had checked out and then discovered that grandson had left his hat in our room. Would definitely stay here again.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Sally Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalamazoo, Michigan
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 July 2013

we really had great stay at best western, kids love the pool.breakfast was really gud, many variety.over all very gud stay.nice place.staff was very help full. at the time of check inn lots of info was given about town and place where you can visit.

  • Stayed July 2013, travelled with family
    • 5 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank mumtaz280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Haven, MI, United States
1 review
4 of 5 bubbles Reviewed 15 July 2013

Very good accommodations, close to venue with lots of dinning options. The hot tub was very relaxing after a full day of lacrosse. Only minor drawback was due to high occupancy we were forced to take a higher priced room.

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Everett I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cedar Falls, Iowa
Level Contributor
4 reviews
3 hotel reviews
2 of 5 bubbles Reviewed 14 July 2013

My husband and I stayed 2 nights, and the hotel was a big disappointment. When we entered the room, the room was freezing because someone had left the air conditioner on the max cold setting. The TV remote was in a cloth bag which had "fresh remote" printed on the bag. The bag itself was soiled. The TV remote was not clean and did not work - all of the functions worked except the channel up/down buttons and the number keypad. In order to change the channels, we had to change them manually. The complimentary breakfast was terrible! The food was not well stocked, and they were out of a lot of the food items. The milk for the cereal was left out and was at room temperature. The cream cheese for the bagels was frozen solid (both mornings we were there). Tables and the breakfast counter were not wiped off. There was cereal scattered across the counter and the floor. The only redeeming factor was that the beds were very comfortable - not too hard nor soft. The next time we're in town we will go out of our way to stay somewhere else. At $125 per night, it was a rip off!

Room Tip: Just don't stay here at all.
See more room tips
  • Stayed July 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Review collected in partnership with Best Western

Helpful?
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Buffalo, Minnesota
Level Contributor
59 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 3 July 2013

Breakfast was good and the room was clean. Front desk staff at check in was wonderful however - there was a non-responsive person Mid-Shift. Upon discussion with the manager my issue was resolved. As always better to bring to managements attention for resolution.

Wi-Fi in the rooms seems to need to be re-set often but it always worked in the lobby area. Close to several restaurants.

I always appreciate hotels that are dog friendly and this one certainly was. As a bonus in the pool area was a lift for people with disabilities to access the pool. I didn't need it but it looked to be in order.

Room Tip: Since they are working on remodeling - if some specific amenity is important to you - (hot tub for e...
See more room tips
  • Stayed June 2013, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank dmcarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 23 June 2013

We always choose to stay at BW hotels and until recently we had only experienced a few minor issues with noise. Our latest visit will be our final.

The staff is unprofessional. They are loud. Rude. They should not be in customer service. Our room was missing shampoo and conditioner and several of the other complimentary items.

The pool and hot tub were extremely dirty and filthy. They advertise amenities that are not even available for use.

This hotel is not the place to go if you are looking for leisure. It's just entirely to loud. And it's rigmarole the staff.

The beds are soft and the pillows are great.

  • Stayed June 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Macygray7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clarion Inn

Property: Clarion Inn
Address: 3640 E Cork St, Kalamazoo, MI 49001-4645 (Formerly Best Hospitality Inn Kalamazoo)
Phone Number:
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 31 Hotels in Kalamazoo
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Clarion Inn 2.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Best Western Hospitality Hotel Kalamazoo
Best Western Kalamazoo
Kalamazoo Best Western

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