We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Radisson Plaza Hotel at Kalamazoo Center
Ranked #2 of 32 Hotels in Kalamazoo
Certificate of Excellence
Reviewed 19 August 2014

Our only bad experience was a drunk at the vending machines which were outside our bedroom wall. He was pounding and shaking the machine at 1:00 in the morning. At was not the hotel fault. Rooms were comfortable, clean and we enjoyed our experience there.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Steven W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this reviewResponded 28 August 2014

Dear Steven W,

Thank you so much for your review of our property! We do apologize for the gentlemen that was causing a disturbance on your floor. Our security team tries to resolve these types of issues as quickly as possible so other guests are not disturbed. We're very happy to hear you enjoyed your stayed with us, please visit again soon!

Regards,

Tyler Wiltse

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,997)
Traveller rating
Traveller type
Time of year
Language

1,708 - 1,714 of 1,997 reviews

Reviewed 19 August 2014

I have been here for three conferences with up to 800 attendees. The available space is excellent. The staff and food service is excellent. About the only just OK thing is that the bathrooms are smaller. This location is right in the middle of downtown with many stores and a museum a block away.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Gerald A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this reviewResponded 28 August 2014

Dear Gerald A,

Thank you so much for your 5-star review! We appreciate you taking the time to share your experience with us. Our staff will be pleased to hear you were satisfied with their service during your visits. Please come see us again soon!

Regards,

Tyler Wiltse

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

Hotel staff were friendly, efficient, and very helpful. Check in and out were fast & efficient, we received great guidance on restaurants, and help navigating the city. The rooms were very clean and the beds were some of the best we've ever slept in on the road. The hotel is conveniently located in downtown Kalamazoo, so that we could walk to restaurants, shopping, & movies. A great stay!

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Terri C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this reviewResponded 28 August 2014

Dear Terri C,

Thank you for your excellent review! We are so happy you enjoyed your stay here at the Radisson. We hope your experiences around the city were as pleasant as your stay with us. We hope to see you again soon!

Regards,

Tyler Wiltse

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

I was very disappointed in the manner that they handled my request for an early check-in. I called the night before to request an early check-in and was told that was not an option but I could ask again when I arrived.
When I arrived the following day mid-morning, I again requested an early check-in and was told it was not available. This was difficult to understand as I KNOW they were not full the night before. They indicated they would call me as soon as a room was available.
I was travelling with a companion that did NOT request an early check-in and her room was available 2 hours before mine!! And she was staying in the exact same type of room as I was. I fail to understand why the first available King room was not given to me, and instead was given to another guest that did not request early check-in.
They never called or texted me when my room was finally ready. Instead we had to keep checking back every hour to check on availability. This seemed to be handled very poorly from start to finish.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank upnorthjodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this reviewResponded 28 August 2014

Dear upnorthjodie,

We apologize for the way your request for an early check-in was handled. You have every right to be upset. Thank you for taking time to give us honest feedback. It is much appreciated. We value our service above all here at the Radisson and we hope you will consider staying with us again so that we can make up for the issues you encountered during your most recent stay.

Regards,

Tyler Wiltse

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

Beautiful hotel. Outstanding room. Very helpful front desk. I loved the parking situation which involved using my room key for in and out. The elevators are slow and crowded; I would have loved to take the steps but they do not allow you in the stairwells. Burdicks Bar and Grille was a lot of fun.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Margaret P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this reviewResponded 28 August 2014

Dear Margaret P,

Thank you so much for your review of our property! It is a pleasure to hear our front desk staff was very helpful during your stay with us. We will also pass along your compliments to the Old Burdick's staff. We hope to see you again soon!

Regards,

Tyler Wiltse

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

Got to the Radisson for a Romantic Weekend.. Room not ready... When the room was ready got told that they didn't have any keys... so every we wanted to leave the room we had to get some at the desk to let us in... Andy at the front desk realized the issues and took care of things... he went above and beyond.... He is the only reason I would stay there again

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Charles C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kalinda W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this reviewResponded 19 August 2014

Dear Charles C,

We are sorry to hear that your recent experience was unpleasant. Your frustration is understandable. It is great to know that you found resolve with Andy. We will be sure to pass along your gratitude-I am sure Andy will be happy to know that he made a positive difference. Please consider giving us call at 269-343-3333, we would love the opportunity to make it right. :)

Regards,

Kalinda Williams

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

I stayed at the Kalamazoo, MI Radisson for the Michigan District Kiwanis convention. The rooms for the workshops, meetings and banquets were spacious and very impressive. The parking structure with the attached skywalk was very convenient.

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels
Thank Joseph K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tyler W, Concierge at Radisson Plaza Hotel at Kalamazoo Center, responded to this reviewResponded 25 August 2014

Dear Joseph K,

Thank you so much for your 5-star review! It's always great to get feedback from our event attendees. Our Banquet staff will be excited hear you enjoyed the convention. Please visit us again soon!

Regards,

Tyler Wiltse, Radisson Concierge

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Kalamazoo hotels
6.1 mi away
Microtel Inn & Suites by Wyndham Kalamazoo
3.5 mi away
Four Points by Sheraton Kalamazoo
3.3 mi away
Staybridge Suites Kalamazoo
Show Prices
Show Prices
Show Prices
5.8 mi away
Hampton Inn & Suites Kalamazoo - Oshtemo
0.5 mi away
Comfort Inn Kalamazoo
Comfort Inn Kalamazoo
#19 of 32 in Kalamazoo
112 reviews
4.2 mi away
Best Western Plus Kalamazoo Suites
Show Prices
Show Prices
Show Prices

Been to Radisson Plaza Hotel at Kalamazoo Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Radisson Plaza Hotel at Kalamazoo Center

Address: 100 W Michigan Ave, Kalamazoo, MI 49007-3963
Phone Number:
Region: United States > Michigan > Kalamazoo County > Kalamazoo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Kalamazoo
#3 Family Hotel in Kalamazoo
#3 Romantic Hotel in Kalamazoo
Price Range: £116 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Plaza Hotel at Kalamazoo Center 3.5*
Number of rooms: 340
Official Description (provided by the hotel):
Welcome to the Radisson Plaza Hotel & Suites of Kalamazoo-winner of the Radisson Hotel of the Year award for 2013! Our highest priority is the comfort of our guests. We deliver the highest quality in lodging, dining, shopping, fitness and spa. We want create an amazing experience and be your "10"! Please let us know how we can best host you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Agoda, TripOnline SA, getaroom.com, Ebookers, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your Radisson Plaza Hotel at Kalamazoo Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Plaza Hotel At Kalamazoo Kalamazoo
Radisson Kalamazoo
Kalamazoo Radisson
Radisson Plaza Hotel Kalamazoo Center

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing