Travis in check in was exceptionally quick to resolve our problem when our room was not ready at check in. He was sure to find a new room and assist us with an additional perk and covered our parking for the evening. We also were able to use the hotel shuttle to bring us to/from dinner at Henderson Castle so we didn't have to worry about driving. Rooms were clean and fresh. Bathrooms were tight, but enough space for what was needed. I was also pleased there was water in the fridge and I don't believe I had to pay $4 for each bottle (like other hotels) that I drank as I haven't noticed that we were charged for it. Nice place. Pricey without any discounts on the weekend, but in the heart of the city.
- Official Description (provided by the hotel):
- Welcome to the Radisson Plaza Hotel & Suites of Kalamazoo-winner of the Radisson Hotel of the Year award for 2013! Our highest priority is the comfort of our guests. We deliver the highest quality in lodging, dining, shopping, fitness and spa. We want create an amazing experience and be your "10"! Please let us know how we can best host you. ... more less
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- Also Known As:
- Radisson Plaza Hotel At Kalamazoo Kalamazoo
- Radisson Kalamazoo
- Kalamazoo Radisson
- Radisson Plaza Hotel Kalamazoo Center