My husband and I had the misfortune of spending a night here recently.
The toilet in our room was backed up, so we asked to have it fixed while we were at dinner. Three hours later, it still hadn't been fixed.
We were finally moved to another room by 11:00 pm. The next morning, the breakfast bar was so disgusting we went with a safe breakfast of bagels and cream cheese. When I decided I needed to calm down by relaxing in the jacuzzi, I discovered that they were doing mainentance and the pool area would be closed "a while." We moved out right then and spent the following two nights down the street at the Hawthorne Suites in a lovely suite with it's own jacuzzi, kitchenette, and a fairlly comfortable king size bed for only $10 more than at Holiday Inn. Hawthorne Suites even had a free breakfast buffet that was way better than the lousy one that Holiday Inn charges for. For a relaxing stay in a really nice room, skip the Holiday Inn and go for the Hawthorne Suites.
- Official Description (provided by the hotel):
- Holiday Inn West, the best in personalized guest experiences. We’re here to serve you! ... more less
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- Also Known As:
- Holiday Inn Kalamazoo-West Hotel Kalamazoo
- Kalamazoo Holiday Inn