Stayed here for a few days for business. I have to say, that I was not impressed by any means. This hotel is quite old and they need to bring it up to their competitors standards. The workout room is a joke! Two antiquated treadmills with the video monitors removed, the one elliptical machine was broken, and there are no anti bacterial wipes. There is a roll of paper towels, but what are you supposed to do with those? I didn't use the pool, but it looked as though the water was gray! You cold barely see the bottom! Gross!
The bathroom is tiny and the hallways are noisy! Internet connection was poor at best, kept losing the connection while trying to do a report.
Ordered a medium rare prime rib from the restaurant, and it was brought to me well done. They said that they didn't have any rare or medium rare cuts.
In all my years of traveling, I have to say that this was one of the worst.
- Official Description (provided by the hotel):
- Holiday Inn West, the best in personalized guest experiences. We’re here to serve you! ... more less
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- Also Known As:
- Holiday Inn Kalamazoo-West Hotel Kalamazoo
- Kalamazoo Holiday Inn