Well, what can I say. I also saw the horrid reviews. I chalked them up to angry travelers. I am here to tell you that everything you read is true without a doubt. My sons (7 and 4), wife and myself arrived in this area in anticipation for a tribute to Norman Rockwell illustration. The reviews ring true in that my children, wife and I , lie awake listening to a tremendous amount of noise coming from the pool area. Never have I seen a "animal house" like atmosphere in a hotel that advertises as a family escape. There was apparently a rental agreement for the pool with local folks for a great deal of our stay. The management was unable to control the chaos and offered us food in exchange for sleep. After a short stay we eventually moved to another location as this was not one intended for a family looking for a decent night sleep in a clean, organized facility.
- Official Description (provided by the hotel):
- Holiday Inn West, the best in personalized guest experiences. We’re here to serve you! ... more less
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- Also Known As:
- Holiday Inn Kalamazoo-West Hotel Kalamazoo
- Kalamazoo Holiday Inn